Thank you for choosing to stay with us. Your experience is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.Once again, thank you for taking the time to share your experience.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

Hi Esmeralda:Thank you for your kind words about our Front Desk team members and we are delighted you enjoyed the comfy bed!

Hello Michelle:We appreciate you leaving us a review on Expedia about your recent stay in our hotel.It appears that we could have done a bit better to exceed your expectations and will certainly strive to improve our facility and services.

Hi Jaime:WOW! A perfect 5 out of 5 on Expedia...thank you!

Hello Rachel:We're thrilled you had such an enjoyable time with us during your recent stay.Please come back to visit us when your travels bring you to Tucson.

Hello John:Thank you for selecting our hotel for your recent lodging needs in Tucson.We're delighted that you had a pleasant stay and hope to see you again soon.

Hello Monica:We're sorry you were disappointed with your recent stay in our hotel.You offered great feedback about the buildings needing to be numbered and visible-thank you for that.

Hi Paul:Thanks for leaving us some feedback on Expedia!

Hello Laura:We're delighted you found great value in staying in our hotel!

Hi Mary E:Thank you letting us know that you enjoyed our location and landscaping during your recent stay in our hotel!

Hi Joan:WOW! A perfect 5 out of 5 on Expedia...thanks!We look forward to seeing you again soon!

Hello Michel:WOW! A perfect 5 out of 5 on Expedia...thank you!

Hi Susan:WOW! A perfect 5 out of 5 on Expedia!Thank you for sharing your outstanding stay experience with us and we hope to see you again soon!

Hello Stephanie:Please accept our apologies for a disappointing stay recently at the Four Points by Sheraton Tucson Airport.Guest satisfaction is our priority and we're disappointed that we did not exceed your expectations.

Hi Katherine:Thank you so much for your loyalty to our hotel!We're delighted you had a wonderful stay and we look forward to seeing you again very soon!

Hello Margaret:Thanks for dropping us a review on Expedia!We're delighted that you enjoyed our fantastic breakfast that we feature each and every day!

Hello Victor:Thank you for your kind feedback about the need for better communication-we 100% agree and will make a much better effort to do so.

Hello Lurae:We're glad you enjoyed our location but regret that you were disappointed with our facility.

Hi Jeanette:It was great to see that you had such a fantastic stay in our hotel!

Hi Jenly:Thank you for choosing our hotel!

Hello Diane:Thank you for choosing our hotel!

Hello Judy:We are so very sorry for not communicating well about our shuttle service to and from the airport. That sort of feedback is important so we can improve our facility and services.

Hello Isa:Please accept our apologies for a disappointing stay in our hotel.We've obviously missed an opportunity to keep you as a customer but will try to focus on improving our facility and services.

Hello Federico:We're delighted that you had such a terrific stay in our hotel recently!

Hi Tiffany:WOW! A perfect 10 out of 10...thank you!

Thank you for choosing to stay with us. Your experience is not up to our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for falling short of your expectations. I have shared your feedback with the leadership team, so we can do our best to ensure this does not occur again.Once again, thank you for taking the time to share your experience.We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

On behalf of the entire Four Points Tucson Airport team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Hi Daniel:Please accept our apologies for the disappointing stay you recently had in our hotel.

On behalf of the entire Four Points Tucson Airport team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

Thank you for providing your honest feedback. We strive to provide the best customer service and experience for all of our guests. Rest assured we are hard at work ensuring that the issues experienced during your stay are addressed and taken care of promptly so situations like this can be avoided. We hope you will give us a chance to make it up to you and visit again soon.

Hi Crystal:We appreciate the feedback you left on Expedia about the pleasant stay you recently had in our hotel.

Hi Valerie, I am so beyond sorry to hear of these issues your experienced during your stay with us. I have brought your comments up to the team so we can ensure this does not happen again. We do hope you give us another chance in the future.

Karla, I am so sorry to hear of the issues you experienced. Your comments have been shared with the team so we can work on getting these issues corrected. I do hope you choose to give us another chance in the future.

Thank you so much! We truly appreciate your feedback and hope to see you again soon!

I am so sorry to hear of the issues you experienced in the rooms here at the Four Points. We will work to see how we can improve the space to make it feel more welcoming and open.

I am beyond sorry to hear of the issues you experienced. We are working hard to fix these issues. We hope you give us another chance in the future.

I am beyond sorry to hear about your experience. I am happy to hear the team worked hard to correct the issue and i apologize we were unable to fix it. We do hope you will stay with us again in the future.

Thank you for letting us know about your stay. I am sorry we were unable to provide you with a 5 out of 5 experience. We hope you give us another chance in the future.

Morgan, I am so sorry to hear about your experience. We have fixed the door and are working on changing all lightbulbs to create a brighter warmer feeling in the rooms. I do hope you give us another chance.

Levi, I am so sorry we never want to inconvenience our guests. I do hope you enjoyed everything else during your stay. We hope to welcome you back again soon

Hi Brenda, I am so happy to hear you enjoyed the restaurant and our team. I am sorry if the rest of the property did not meet your standards, we are working hard to get better everyday and will continue to do so. We do hope we get the chance to serve you again soon!

Filimon, Thank you for sharing your experience! I am happy the front desk was able to give you a room you enjoyed. I am sorry about the issues with housekeeping, I have shared your comments with the team so we can work on ensuring this does not happen in the future. We hope to see you again soon!

On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

On behalf of the entire hotel team, I want to thank you for sharing about your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.