the hotel offers packages including 3 tours who are: on the way from sjo to the hotel you have a guide explaining about banana plantation and a breakfast is served on the way in a typical restaurant. once you get on board a boat to tortuguero you will start your first boat excursion. it is not only a transfer to the hotel, but also the first introduction to the caribbean rainforest and a stop in tortuguero to see the village and buy the entrance ticket of usd 15 p.p. (cc accepted).
the third excursion is a hiking of around 2 hours through the forrest. boots are provided.
overall all excursions are very good and our guide was excellent.
in addition i can recommend a night boat drive - awesome and addtl cost of usd 35,00.
the hotel itself is very nice, has a perfect location and the rooms are clean with very good matrasses.
the only what has definately to be putten an effort on, is the restaurant area: very basic food (pasta, fish or meat, rice and vegetables - both dinners), the tables were not cleaned over night or between the meals (we found a medicin aluminium from last dinner in the morning again and the stains of the breakfast coffe from the morning before ...) and also the service to take the plates from maincourse was even slow or done by us (2 girls for 14 guests ..).
if this does not matter to you, i would really recommend the hotel to stay.