The pages and pages of instructions we received ahead of time kind of intimidates us. Also, the "Mandatory Fees" were a surprise that raised this accommodation out of competition with other service providers but we were too far along to change our mind. Check-in was rough and involved three tips up to the 33rd floor before we got inside. The apartment looked fine though the bed was roughly made. But over all it was a good stay; within 30 minute walk of every place we wanted to access, parking fee was reasonable by Toronto standards, check out was easy and the refund was promptly remitted after our stay. Thanks for the stay.