Terrasse/Patio

Bewertungen von Sheraton Centre Toronto Hotel

4 out of 5

Bewertungen

8,8

Hervorragend

1025 von insgesamt 1668 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
361 von insgesamt 1668 Gästebewertungen haben eine Bewertung von 8 - Gut" "
121 von insgesamt 1668 Gästebewertungen haben eine Bewertung von 6 - Okay" "
82 von insgesamt 1668 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
79 von insgesamt 1668 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,0/10

Personal & Service

8,4/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Tolles Hotel an guter Lage
Gute Lage, tolles Hotel, Service gut, etwas teuer.
Aufenthalt von 5 Nächten im August 2023

10/10 – Hervorragend

Urs

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, excellent built
Aufenthalt von 3 Nächten im August 2023

8/10 – Gut

Claudia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Hotel wird gerade renoviert. Ist also nicht vollständig verfügbar.
Aufenthalt von 5 Nächten im Dezember 2021

8/10 – Gut

Edward, GUELPH

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We like using the Sheraton Centre Hotel downtown for so many reasons. It is connected to the PATH, easy parking, next to Four Seasons Centre, Chinatown Eatonn Centre etc.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 28. März 2024
Dear Edward, Thank you for letting us know that your return visit to the Sheraton Centre Hotel downtown was fantastic. We are glad our location in the heart of downtown Toronto once again enhanced your experience by offering convenience and accessibility for your needs. We appreciate your feedback and look forward to welcoming you back for yet another enjoyable stay. Tim Reardon, General Manager

8/10 – Gut

Peyman

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Centeral location
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

DEBRA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A great property and the staff goes above and beyond. Amazing customer focus and service. The security staff went out of it's way to secure a phone that was left in our room by accident. We will be back! Thank you for looking out for us!
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 27. März 2024
Dear Debra, We are thrilled you had a great stay at Sheraton Centre Toronto Hotel. Knowing that our exceptional customer service left a positive impression on you is truly rewarding. It is also heartening to know that our security team helped retrieve your misplaced phone and ensured it was returned to you promptly. Your kind words mean a lot to us. It is always a joy to see our guests excited about returning; we look forward to it.Tim Reardon, General Manager

8/10 – Gut

Ryan

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Culture is lovely
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Deanna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property was immaculate! Staff was friendly and helpful. My new, go to when in Toronto
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 25. März 2024
Dear Deanna, Thank you for reviewing your stay at Sheraton Centre Toronto Hotel. We are delighted to read you loved our well-maintained property and that our associates took excellent care of you. It was our pleasure hosting you, and we love knowing that we will be your hotel of choice every time you are in the area. Tim Reardon, General Manager

10/10 – Hervorragend

Cosmos

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staffs
Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Fotini

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff
Aufenthalt von 2 Nächten im September 2023

10/10 – Hervorragend

Fred

I used to stay at this hotel on a regular basis as part of my work life. I’ve been retired for several years now and recently went back and stayed at this hotel again after several years. I was very happy to discover that a relatively recent updating had completely rejuvenated the whole property. I’m not overstating things when I say that the hotel and staff are outstanding and I enjoyed my stay there more words can adequately convey. I can’t wait to go back for another stay.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Dear Fred, Thank you for your return visit to the Sheraton Centre Toronto Hotel and for sharing your experience. We are thrilled to know you were pleased with our well-maintained property and courteous associates. It was a pleasure to host you, and we look forward to welcoming you back soon. Tim Reardon,General Manager

10/10 – Hervorragend

Danish

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von General Manager am 22. März 2024
Dear Danish, Thank you for choosing the Sheraton Centre Toronto Hotel and for sharing your excellent rating. We are delighted to know you enjoyed your stay with us and that we exceeded your expectations. It was a pleasure to accommodate you, and we look forward to your return visit. Tim Reardon,General Manager

10/10 – Hervorragend

Ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I can’t say enough good things about this hotel. I’ve stayed here over the years back to when I was a child traveling with my family. It’s convenient to the subway, downtown core, it’s well kept and clean and I appreciate the fact that they’ve maintained it the way they have.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 20. März 2024
Dear Ian, Thank you for choosing the Sheraton Centre Toronto Hotel and sharing your experience. We are thrilled to know you were pleased with our ideal location and well-maintained property It was a pleasure to host you, and we look forward to your next visit. Tim Reardon,General Manager

10/10 – Hervorragend

Vincenzo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel was perfect for an overnight with our grandchildren. Walking distance to the theatre and restaurants. We also enjoyed the indoor outdoor pool facility as well as the convenience of valet parking.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Susan

Mit der Familie gereist
Gut: Zustand der Unterkunft
We chose the hotel for the large indoor /outdoor pool, 25 meters with lane markings.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 20. März 2024
Dear Susan, Thank you for being our guest at Sheraton Centre Toronto Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were especially pleased with our excellent pool. It was a pleasure to host you, and we look forward to your return visit. Tim Reardon,General Manager

10/10 – Hervorragend

Corey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely hotel, excellent and conscientious staff. Wonderful stay
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

victoria, Wilmington

Wonderful time very nice view
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Dear Victoria, Thank you for sharing your feedback regarding your recent stay at the Sheraton Centre Toronto Hotel. We are delighted to learn that your experience was exceptional and that you enjoyed our stunning views. We look forward to welcoming you back soon.Tim Reardon,General Manager

10/10 – Hervorragend

Rody

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking distance from restaurants, bars, etc
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Dear Rody, Thank you for choosing the Sheraton Centre Toronto Hotel and for sharing your feedback. We are delighted to hear that you found our proximity to diverse dining options convenient for your travel plans. Your satisfaction is our utmost priority, and we look forward to welcoming you back the next time you are in TorontoTim Reardon,General Manager

10/10 – Hervorragend

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Hotel, Great Staff. Within walking distance to everything downtown
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Sheila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed for two nights while visiting friends in Toronto! Our room was clean and comfortable. The space was inviting upon walking in to the building. Location was ideal for our trip ... We went ice-skating at the rink right outside at Nathan Phillips' Square. We visited the CN Tower located several blocks. Many restaurants available that were easily walkable on street level as well as the underground system located under the hotel (perfect for terrible weather). We came in via the train, which was also just a couple of blocks away (we didn't realize that we could have also used the underground system until we arrived at the hotel). The Staff were incredibly helpful and always present!!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 19. März 2024
Dear Sheila, Thank you for taking the time to share your feedback regarding your recent stay at the Sheraton Centre Toronto Hotel. We are delighted to hear that our convenient location near Nathan Phillips Square, CN Tower, and various dining options made you explore the city effortlessly. It is also wonderful to know that you enjoyed our spotless accommodations and impeccable service. We look forward to welcoming you back for another outstanding visit.Tim Reardon,General Manager

10/10 – Hervorragend

Scott

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I am confined to a wheel chair and it was accommodated by the staff.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 18. März 2024
Dear Scott, Thank you for choosing the Sheraton Centre Toronto Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us and that you were pleased with our thoughtful hospitality. It was a pleasure to host you, and we look forward to your return visit.Tim Reardon,General Manager

10/10 – Hervorragend

Alexia

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Frances

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Just to get away
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 18. März 2024
Dear Frances, Thank you for the generous rating. It is always gratifying to receive praise for meeting expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at the Sheraton Centre Toronto Hotel; we hope to see you again soon. Tim Reardon,General Manager

10/10 – Hervorragend

James

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
room keys difficult to get work with. would think for the price I paid, breakfast would be part of the package. bottom line we will not stay there again and will be telling our associates of the experience.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Susanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Brayden

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Dailin, Las Vegas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place good to be nice and friendly
Aufenthalt von 4 Nächten im März 2024

8/10 – Gut

cheryl anne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 17. März 2024
Dear Cheryl, Thank you for choosing Sheraton Centre Toronto Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Tim Reardon,General Manager

4/10 – Schlecht

Camie

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We specifically asked for a quiet room and were unfortunately given what was probably the noisiest room in the building (between elevator shafts and near the roof). We tried to get a quieter room but were told we'd have to wait until the next day. With all the mechanical noise, we had a sleepless night. The next day, they did move us to a better room but it was freezing unless we cranked the heat up to 25 degrees. Another bad night. It would have been nice to receive some sort of acknowledgment of the discomfort and disappointment, caused by our initial room, and the trouble and inconvenience of having to move. Otherwise, the hotel location itself is great and the staff are friendly.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 14. März 2024
Dear Camie, Thank you for taking the time to share your review. While we are glad to know you liked our convenient location and frinedly associates, we sincerely apologize for the difficulty you had with our accommodations. Our main aim is to provide attention to detail; therefore, we regret this was not your experience. Your comments are valuable as they help us improve going forward. We are grateful for your patience, and we hope you will give us another chance to make a better impression. Tim Reardon,General Manager

10/10 – Hervorragend

Maria

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Didn’t like the pillows and there was a disruptive dripping noise in the walls.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 13. März 2024
Dear Maria, Thank you for choosing to stay with us at the Sheraton Centre Toronto Hotel. We are glad to know you had a pleasant stay overall and hope you enjoyed most aspects of your time with us. That said, we regret not meeting all of your expectations with the pillows in your room and the disappointment this caused. Our front desk is always available and happy to make you as comfortable as possible. As a part of our commitment to providing our guests with exceptional accommodations and service, we apologize for any noise disruptions you experienced during your stay. We appreciate your patience during this time, and we hope to reveal our transformed hotel with you whenever your travels bring you back to Toronto.Tim ReardonGeneral Manager

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Nice hotel but overpriced in my opinion. Close to $400 for a place to lay your head for the night. A heated pool that was maybe luke warm at best but I'd say not even. No microwave which in this day and age would be a simple addition for what they're charging for a room. Most likely won't be doing this again. I'd rather spend $150 taxes in at a cheap motel room and spend the other $250 on food and entertainment. Seems as with everything these days, greed is the name of the game.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Mylene

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel near by Union train station and Billy Bishop downtown airport.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von General Manager am 5. März 2024
Dear Mylene, Thank you for being our guest at the Sheraton Centre Toronto Hotel and sharing your feedback. We are thrilled to know you were pleased with our well-maintained property and ideal location. It was our pleasure to accommodate you, and we look forward to your next visit with us.Tim Reardon,General Manager

10/10 – Hervorragend

Marie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 28. Feb. 2024
Dear Michael, Thank you for the perfect rating! We are pleased to know that you enjoyed our convenient location and well-maintained accommodations. It was a pleasure having you at the Sheraton Centre Toronto Hotel, and we look forward to welcoming you back soon. Tim Reardon,General Manager

10/10 – Hervorragend

Fayette

Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 27. März 2024
Dear Fayette, We are delighted you enjoyed your stay at Sheraton Centre Toronto Hotel. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. It was a pleasure hosting you, and we look forward to your next stay.Tim Reardon, General Manager

10/10 – Hervorragend

Grant

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent staff.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Beverly

Gut: Ausstattung
Loved our close it was to everything the path so convenient and rooms are beautiful and all interaction with staff was professional and top shelf!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 26. Feb. 2024
Dear Beverly, Thank you for being our guest at the Sheraton Centre Toronto Hotel and sharing your experience. We are thrilled to know you liked our ideal location, courteous associates, and excellent accommodations. It was a pleasure to host you, and we look forward to your next visit. Tim Reardon,General Manager

10/10 – Hervorragend

Howard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Taylor

Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 21. März 2024
Dear Taylor, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels.Tim Reardon,General Manager

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Helpful personell
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Impeccable Service.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 22. Feb. 2024
Dear Karen, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We hope you will make us your home whenever you are in town!Tim Reardon,General Manager

10/10 – Hervorragend

Emily

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 23. Feb. 2024
Dear Emily, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at the Sheraton Centre Toronto Hotel. We look forward to your return and wish you all the best with your future travels.Tim Reardon,General Manager

10/10 – Hervorragend

Rebecca

Gut: Personal & Service und Zustand der Unterkunft
Perfect spot, great room and good service.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Nathan

Mit dem Partner gereist
The Toronto Sheraton never ceases to disappoint. Wonderful area, pleasant staff and fabulous rooms!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 21. Feb. 2024
Dear Nathan, Thank you for being our guest at the Sheraton Centre Toronto Hotel and sharing your experience. We are delighted to know you were pleased with our ideal location, courteous associates, and exceptional accommodations. It was a pleasure to host you, and we look forward to your next visit. Tim Reardon,General Manager

10/10 – Hervorragend

Trevor

Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Ryan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 27. März 2024
Dear Ryan, Thank you for your outstanding rating. We are glad that we exceeded all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Sheraton Centre Toronto Hotel.Tim Reardon, General Manager

6/10 – Okay

Emily

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Location location location!! The Sheraton has a great location no doubt. I've stayed at this hotel many times before. Overall a great stay. That said the pillows in our room were very flat and honestly didn't sleep well because of it. The sauna in the ladies change room was hardly warm. Also surprised to see that room service comes in takeout boxes now. This is likely a carry over from the pandemic but really made the experience of room service feel cheap and not special. We were also surprised how limited the late night bar menu was, either nuts or very very expensive entrees. The location sells on this hotel but truthfully a bit unhappy with our stay, especially because a night out in a hotel is a treat for us.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 20. Feb. 2024
Dear Emily, Thank you for your constructive feedback. While you appreciated our prime location, we sincerely apologize for the issues you encountered regarding the comfort of your accommodations and if that would have disrupted your sleep. Guest feedback gives us valued insight to improve our accommodations and guest experience; therefore, we appreciate your comments. Furthermore, we are sorry for your concerns regarding the housekeeping and our on-site amenities. We will convey this to the appropriate teams. We also regret your dissatisfaction with our bar menu. We certainly understand the frustration you must have felt and appreciate your patience in this matter. Thank you again; we hope you will consider returning the next time you are in the area. Tim ReardonGeneral Manager

10/10 – Hervorragend

David

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing say..friendly staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 20. Feb. 2024
Dear David, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know our team made your stay so memorable. We appreciate the acknowledgment of our hard-working staff, and we look forward to sharing your compliments with them. We look forward to being your home whenever you are in town!Tim ReardonGeneral Manager

10/10 – Hervorragend

Aiden

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As expected! Friendly staff!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von General Manager am 19. Feb. 2024
Dear Aiden, We are delighted you chose the Sheraton Centre Toronto Hotel for your visit, and we are happy to know met your expectations. We look forward to sharing your compliments with our team and hope you will make us your home whenever you are in town!Tim Reardon,General Manager

8/10 – Gut

Meaghan

Aufenthalt von 1 Nacht im Februar 2024