We stayed at this property recently ! We checked in and then went for dinner without going to our room first. Upon returning we could not get the lights to turn on when we notice the lamp was unplugged ! I pulled the chair out from against the wall where I found what appeared to be dirty klenex and toe/ finger nail clippings and a dirty towel left hanging in our closet. We then noticed the lights were not all turning on due to a power outage ! The front desk informed us there was nothing they could do other than report it. After an hour of sitting in our room with little to no light and no heat I went back down to the front desk and asked if there was a possibility of a refund because only that area had no hydro. The man at the desk informed me no. I asked him if there was anything that could be done as we were cold. His response was it’s not that Cold and get under your blankets. I asked him if it was not cold how come he was wearing his jacket behind the desk! He then quite rudely responded with I can take it off would that make it better ? We were without hydro from 9pm-2am no compensation, no extra blankets no check ins nothing. I did inform the front desk of the dirty room and still nothing. I most defiantly would not recommend to anyone to stay here ! Not because of the power outage but because of the rude staff and dirty rooms!