Rezeption

Bewertungen von Comfort Inn & Conference Centre Toronto Airport

2.5 out of 5

Bewertungen

7,0

Gut

166 von insgesamt 564 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
155 von insgesamt 564 Gästebewertungen haben eine Bewertung von 8 - Gut" "
101 von insgesamt 564 Gästebewertungen haben eine Bewertung von 6 - Okay" "
65 von insgesamt 564 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
77 von insgesamt 564 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,0/10

Personal & Service

6,8/10

Ausstattung

7,0/10

Zustand der Unterkunft

6,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Roger, Deseronto

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
Hotel was nice till I pulled down the sheets and the sheet was dirty. Everything else was good
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Shannon

Mit der Familie gereist
Gut: Zustand der Unterkunft
The housekeeping did not come to the room when I requested twice for clean up. Other than that it was an alright stay.
Aufenthalt von 5 Nächten im März 2024

6/10 – Okay

Ken

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
This isnt my first stay at this hotel. The last time i stayed my room was in the newer section this time i was in the older section. There was a ton of noise happening in that area with construction and guest slammimg doors as well something was peeping. The curtain didnt cover the window completely so the lights from the parkinglot and the shipping yard came in to the room and was very deserving.l. all in all i probably wont book this hotelnagain
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Hernan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

David

Aufenthalt von 4 Nächten im März 2024

6/10 – Okay

Jean-William

Aufenthalt von 1 Nacht im März 2024
Antwort von RAJ am 7. März 2024
Dear Jean,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

pam

Mit der Familie gereist
Everything was good. Quick check in and check out. Room was clean and spacious enough for two. Free continental breakfast was just what one gets. Nothing more. But there was plentiness of what was there . As well, a girl that continually stocked things up.
Aufenthalt von 1 Nacht im März 2024
Antwort von RAJ am 6. März 2024
Dear Pam, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Chris

Aufenthalt von 1 Nacht im März 2024
Antwort von RAJ am 6. März 2024
Dear Chris,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Luc

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von RAJ am 29. Feb. 2024
Dear Luc, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Samara

Aufenthalt von 1 Nacht im Februar 2024

8/10 – Gut

William

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not bad at all except that it’s far from restaurants
Aufenthalt von 1 Nacht im Februar 2024
Antwort von RAJ am 23. Feb. 2024
Dear William, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Godswill

Antwort von RAJ am 23. Feb. 2024
Dear Godswill, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

4/10 – Schlecht

Darryl

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Lady at front desk was rude
Aufenthalt von 1 Nacht im Februar 2024
Antwort von RAJ am 20. Feb. 2024
Dear Darryl, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced with our services, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right. We further investigate this issue and get back to you as soon as possible.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Darryl

Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 20. Feb. 2024
Dear Darryl,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Helene

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von RAJ am 7. Feb. 2024
Dear Helene, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Tyler

Aufenthalt von 1 Nacht im September 2023

10/10 – Hervorragend

Terry

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice clean
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 30. Jan. 2024
Dear Terry,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Marian

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft
Directions to get a free shuttle from the airport werent available. After 45 minutes, i took a taxi that was $36
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 26. Jan. 2024
Dear Marian, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Jansi

Aufenthalt von 2 Nächten im Januar 2024

6/10 – Okay

Robert

Geschäftlich gereist
Verbesserungswürdig: Zustand der Unterkunft
Someone used a keycard and walked in while I was in the shower. The breakfast was slim at best and in a locked area difficult to access.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 26. Jan. 2024
Dear Robert, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were Clean. Breakfast (included) was was a good basic breakfast with some hot entrees. Good value for the price.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 22. Jan. 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

4/10 – Schlecht

Jaime Cabrera

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Aufenthalt von 4 Nächten im November 2023
Antwort von RAJ am 19. Jan. 2024
Dear Jamie,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Alan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
Could use a cleaning in some common areas and maybe rooms as well. Good breakfast and free parking.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von RAJ am 16. Jan. 2024
Dear Alan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Alan

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit und Ausstattung
I thought the room could be cleaner and some of the common areas. The bed was comfortable and the breakfast was good, free parking was nice.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 18. Jan. 2024
Dear Alan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Troy

Aufenthalt von 2 Nächten im Januar 2024
Antwort von RAJ am 16. Jan. 2024
Dear Troy, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

8/10 – Gut

LENA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was very clean , close to the airport and many restaurants, I would recommend this property
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 16. Jan. 2024
Dear Lena, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodations clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope you had a restful night's sleep, and if your travels bring you back to the area, we'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

4/10 – Schlecht

Emma

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed at this property recently ! We checked in and then went for dinner without going to our room first. Upon returning we could not get the lights to turn on when we notice the lamp was unplugged ! I pulled the chair out from against the wall where I found what appeared to be dirty klenex and toe/ finger nail clippings and a dirty towel left hanging in our closet. We then noticed the lights were not all turning on due to a power outage ! The front desk informed us there was nothing they could do other than report it. After an hour of sitting in our room with little to no light and no heat I went back down to the front desk and asked if there was a possibility of a refund because only that area had no hydro. The man at the desk informed me no. I asked him if there was anything that could be done as we were cold. His response was it’s not that Cold and get under your blankets. I asked him if it was not cold how come he was wearing his jacket behind the desk! He then quite rudely responded with I can take it off would that make it better ? We were without hydro from 9pm-2am no compensation, no extra blankets no check ins nothing. I did inform the front desk of the dirty room and still nothing. I most defiantly would not recommend to anyone to stay here ! Not because of the power outage but because of the rude staff and dirty rooms!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 16. Jan. 2024
Dear Emma, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We understand that due to the snowstorm, the power breakdown negatively impacted your overall experience, and for that, we are truly sorry. Your satisfaction is important to us as valued Choice Privileges members. Additionally, we are sorry for the services you didn’t get at that time and the rude behavior of our staff.We will take your feedback seriously, and we are actively addressing the issues to prevent any recurrence in the future so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Debra

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Was perfect for overnight stay...close to the airport
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 15. Jan. 2024
Dear Debra,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Glenda

Gut: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 15. Jan. 2024
Dear Glenda,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Richard

Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 5. Feb. 2024
Dear Richard, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Pei jun

Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 2. Feb. 2024
Dear Pei jun, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a guest, you are truly valued. We're thrilled to hear that you found our accommodation clean and comfortable and that our staff left a positive impression on you with their politeness and helpfulness. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope you had a restful night's sleep, and if your travels bring you back to the area. We'd be delighted to welcome you again for another comfortable stay. Sincerely, Raj Comfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Abulasad M Shaban

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Restaurant should be open early
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 15. Jan. 2024
Dear Abulasad,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Yuko

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 15. Jan. 2024
Dear Yuko,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Richard

Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 15. Jan. 2024
Dear Richard,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Gabrielle

Front desk staff is very pleasant.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von RAJ am 15. Jan. 2024
Dear Gabrielle,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a Choice Privileges Platinum member you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

BALOGUN ADENIYI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Comfortability
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von RAJ am 10. Jan. 2024
Dear Balogun,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Engel

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von RAJ am 8. Jan. 2024
Dear Engel, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport

2/10 – Ungenügend

Kada

Aufenthalt von 3 Nächten im Januar 2024
Antwort von RAJ am 26. Jan. 2024
Dear Kada,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,RajComfort Inn & Conference Centre Toronto Airport

4/10 – Schlecht

Fella

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RAJ am 4. Jan. 2024
Dear Fella,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Meharvan

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
They didn’t clean the room in daily routine even in once in a stay
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von RAJ am 4. Jan. 2024
Dear Meharvan, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Dianne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RAJ am 4. Jan. 2024
Dear Dianne,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Carol

Mit dem Partner gereist
Gut: Sauberkeit
Bathroom gets wet during shower only one side with door. Water runs freely.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von RAJ am 4. Jan. 2024
Dear Carol, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. We sincerely apologize for any inconvenience you may have experienced, and we appreciate the opportunity to address your concerns. We are truly sorry to hear about your less than satisfactory experience with our service. Your feedback is important to us, and we are dedicated to making things right.Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Paul

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RAJ am 4. Jan. 2024
Dear Paul,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport.As a guest, you are truly valued.Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Mehmet

Gut: Personal & Service und Zustand der Unterkunft
It was good. Sheet could be cleaner
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von RAJ am 2. Jan. 2024
Dear Mehmet, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Joe

Mit der Familie gereist
Hood
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RAJ am 3. Jan. 2024
Dear Joe,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport

8/10 – Gut

Richard and Christine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RAJ am 29. Dez. 2023
Dear Richard and Christine,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve to provide the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport

6/10 – Okay

Samantha

Gut: Sauberkeit
I was told when I checked in that my credit card was declined when I booked through Expedia so I didn't have a room. I was not notified of that prior to check in. They rebooked my room without Expedia.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RAJ am 29. Dez. 2023
Dear Samantha, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hotel services during your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use for improvement and renovation. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

2/10 – Ungenügend

Blessing

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rude receptionists How can a hotel be without water Y’all need to extend the breakfast time, breakfast needs improvement and better customer service, phone needs to be available always
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von RAJ am 27. Dez. 2023
Dear Blessing, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hotel services during your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Feedback from our Choice Privileges members on their experiences is what we use for improvement and renovation. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

2/10 – Ungenügend

Idowu

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rude wokers. You have to pay for kids if you did not mention them in booking online. They make me pay for my 2 year old daughter after claiming it’s illegal to keep my 3 kids in the same room with me and my wife. No greetings when you arrive. No microwave in room as advertised.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von RAJ am 27. Dez. 2023
Dear Idowu, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding hotel services during your recent visit. I have shared your feedback with our team to better handle these types of situations differently in the future. Also, we are sorry for the inconvenience you had but we have a maximum occupancy of 4 guests in our room and we cannot allow more than that, it is against hotel safety policies. Feedback from our Choice Privileges members on their experiences is what we use for improvement and renovation. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,RajComfort Inn & Conference Centre Toronto Airport

10/10 – Hervorragend

Giovanni

Service was fine. Polite when entering.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von RAJ am 20. Dez. 2023
Dear Giovanni,Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Conference Centre Toronto Airport. As a Choice Privileges member, you are truly valued. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, RajComfort Inn & Conference Centre Toronto Airport