Am Strand, weißer Sandstrand

Bewertungen von Oceanside Resort & Twin Towers

4 out of 5
Oceanside Resort & Twin Towers
1 Maunganui Road, Tauranga

Bewertungen

7,8

Gut

366 von insgesamt 998 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
337 von insgesamt 998 Gästebewertungen haben eine Bewertung von 8 - Gut" "
164 von insgesamt 998 Gästebewertungen haben eine Bewertung von 6 - Okay" "
84 von insgesamt 998 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
47 von insgesamt 998 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,2/10

Ausstattung

7,8/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Roger Alexander

Aufenthalt von 1 Nacht im Dezember 2023

4/10 – Schlecht

Dirk

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Not again
TV does not work, several power sockets were broken, it stinks so you think someone cooks fish & chips, furniture is old, some of the lights were not working. And be carefull: you think you will get a nice view in the tower but we landed in Souterrain.
Aufenthalt von 1 Nacht im März 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
schönes Hotel in großartiger Lage
Schönes Hotel, dass sich vor allem durch die hervorragende Lage auszeichnet: direkt am Fuß des Mount Maganui, nur eine Minute zum Strand und direkt an der Manganui Road mit ihren zahlreichen Restaurants und Shops.
Antwort von Jared am 9. März 2016
"Nice hotel that is characterized mainly by the excellent location: right at the foot of Mount Maunganui, just one minute to the beach and right on the Maunganui Road with its many restaurants and shops." Translation I'm pleased you enjoyed our location with it's close proximity to the beach, restaurant & shops.

6/10 – Okay

Jill

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Werner

Mit dem Partner gereist
Gut: Ausstattung
Save Facility; maintenance and cleanliness are a bit haphazard.
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

jou

Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Darryl

Mit dem Partner gereist
Great location Needs a bit of work. More towels too
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Ravi

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wish they had lift/elevator to carry the heavy suitcases up the stairs. Rooms were of great quality.
Aufenthalt von 1 Nacht im März 2024
Antwort von Oceanside Management am 17. März 2024
Thank you so much for your fantastic review! Just to clarify that we do have an elevator from the basement to all the three levels of the Resort.Look forward to having you stay another time!

8/10 – Gut

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Handy to the main Mount Beach, and the local cafes
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Shayney

Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Roger

Aufenthalt von 2 Nächten im März 2024

8/10 – Gut

Roy

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Very close to all amenities. Apartment was spacious, clean and well appointed.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Oceanside Management am 14. März 2024
Thanks for your positive and awesome feedback! We appreciate it and look forward to welcoming you back!

6/10 – Okay

Navneet

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Jane

proximity to beach & mountain
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Kim

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Location and swimming pool complex
Aufenthalt von 2 Nächten im Februar 2024

8/10 – Gut

Graeme

Mit dem Partner gereist
Gut: Sauberkeit
Large units in a great location
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Oceanside Team am 17. Feb. 2024
Thank you for your kind review!

8/10 – Gut

isobel

Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Janice

Mit der Familie gereist
This hotel is in a great location near the base of Mt. Maunganui. Perfect access to the beach and hiking to the top of the mountain. Loved having the balcony. The surf lulled is to sleep .
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Oceanside Team am 17. Feb. 2024
Thank you for your fabulous 5 star review! We hope to have you stay another time.

8/10 – Gut

Pamela

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property was in a great location nice and quiet. Check in at reception could of been more welcoming
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Oceanside Management am 24. Feb. 2024
Thank you for your great comments and we are sorry that you didn't feel as welcomed as you should have been as we pride ourselves on customer service.

8/10 – Gut

Gregory

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Location is brilliant in the Mount. Fantastic underground parking. Spacious room and easily walkable to the town centre.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Oceanside Management am 24. Feb. 2024
Thank you so much for your wonderful comments! Hope to see you again.

8/10 – Gut

Koos

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Februar 2024

4/10 – Schlecht

BEV

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 5 Nächten im Januar 2024

6/10 – Okay

Russell

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Prime position but tired with unfinished construction and landscaping
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Oceanside Management am 10. Feb. 2024
Thanks for your constructive feedback. We will pass on your comments about the incomplete landscaping to the relevant external party.

6/10 – Okay

Tom

Mit der Familie gereist
Gut: Sauberkeit
You get what you pay for, the rooms are basic but tidy and the beds ok, however, you are told that if you put your luggage or sit on the spare bed you'll be charged for an additional person, It just left a sour taste due to their dictatorial instructions.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Oceanside Management am 10. Feb. 2024
Thank you for your positive & constructive feedback and we will certainly take into consideration the tone of the wording on our signage moving forward. Hope to have you stay again!

10/10 – Hervorragend

Matt

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great place to stay and location is spot on.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Oceanside Management am 10. Feb. 2024
Thanks so much and yes we love our location! :)

10/10 – Hervorragend

Tracy, Kalgoorlie

Lovely hotel and close to shops and cafes .
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Oceanside Management am 10. Feb. 2024
Thanks very much for your awesome review! See you again!

10/10 – Hervorragend

Deborah

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
it was close to beach.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oceanside Management am 10. Feb. 2024
Thank you for your 5 STAR review!

10/10 – Hervorragend

Terry

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Exceallnt premise
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oceanside Management am 10. Feb. 2024
Thank you for your 5 STAR review!

8/10 – Gut

Paddy

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Parking was tight. Smoking and talking right next door. Everything else was great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Oceanside Management am 10. Feb. 2024
Thanks for your feedback. It is unfortunate that the design of the car park did not cater for the size of cars increasing in the future, but we do have an alternative if the allocated space is just too small. Hope to see you another time.

10/10 – Hervorragend

Keri-Ann

Aufenthalt von 2 Nächten im Februar 2024

6/10 – Okay

Catherine

Mit einer Gruppe gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Accommodation was okay. Bed was super soft and overused. If you need any after hours help forget about it you can’t reach anyone AND there is no manager onsite so any night issues forget about it. Seems like a bit of a party place for young people. Rooms are not soundproof. There is no Car parks are tiny. Convenient location, nice cleaning lady
Antwort von Oceanside Management am 4. Feb. 2024
Thanks for expressing your opinions. Some feedback might not accurately depict the situation. We adhere to the city council's standard parking permit, and our on-site overnight manager is available 24/7 for assistance outside regular hours. Additionally, we have prominently displayed the emergency contact number on our main entrance door. Please provide accurate feedback in the future.oceanside resort team

6/10 – Okay

Alisa

Mit der Familie gereist
Gut: Sauberkeit
The location was great right next to Mt. Maunganui, the beach and a short walk from the main street. The room was very large and was clean, however it was dated and the bed was like sleeping on an air mattress. It was so soft and bouncy, you could feel anytime the other person moved even the slightest amount. Overall the stay was fine for one night. It served it's purpose.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oceanside Management am 24. Feb. 2024
Thank you for your nice positive feedback. Some of the king beds have mattress toppers on them so its's like sleeping on a cloud!We are sorry that this type of mattress did not suit you. Hope to have you stay again.

6/10 – Okay

Josh

Verbesserungswürdig: Zustand der Unterkunft
Great location. Property was tired and a funny smell in the rooms.
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Oceanside Team am 4. Feb. 2024
Thank you for notifying us about the new review from Kim who recently stayed at Oceanside Resort & Twin Towers. We appreciate the feedback and will take the necessary steps to address the mentioned concerns.

2/10 – Ungenügend

William

Verbesserungswürdig: Sauberkeit
Room in bad condition. Bad customer service.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Oceanside Team am 5. Feb. 2024
The room is in decent condition. You may be making excuses because the truth is, you booked the room for two nights, but for some reason, you couldn't stay with us on the first night. You asked for a refund for the first night, and we declined because we held the room for you. That's the reason you're providing us with a negative review. Thanks

6/10 – Okay

Genia

Mit dem Partner gereist
Gut: Ausstattung
Excellent location. The studio room that we had was very tired looking and really needed to be updated. The bathroom was nice and clean, but it too needed to be updated. Not sure if we would stay here again.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Oceanside Team am 27. Jan. 2024
Thanks for your constructive comments. We are in the process of updating our rooms so they feel & look a little more modern. Hope to see you again!

8/10 – Gut

Juoh

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Ross

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
close to beach, mountain and hot pools
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oceanside Management am 24. Feb. 2024
Yes, we absolutely love our location!

2/10 – Ungenügend

Hugh

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place is so run down and dirty it’s may be the most disappointing place you could possibly stay. The location is fantastic, but everything else is incredibly substandard. All the chattels have aged so much they’ve turned yellow, the linens and towels were clearly cheap and small even when they were new but are now years overdue for replacement, the bathroom was mouldy and there are only bulk soaps like you’d find in a public toilet. There are weird laminated cards instructing you not to call if there are any issues or noise and to clean up after yourself or be charged extra and there’s a very weird smell in the halls. It’s such a shame because this should be one of the best establishments in country given its in quite possibly the best beach location New Zealand has to offer. Another example of business owners with no pride at all overcharging people for standard accommodation because the location is good. How the locals at the mount allow an establishment like this to operate in such a beautiful location I will never understand.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Oceanside Management am 27. Jan. 2024
Thanks for taking the time to post a review but your comments are extremely misleading & damaging to our business. We pride ourselves on the cleanliness and state of the rooms and how they are presented. We are currently in the process of making some improvements to the rooms to give them a more modern feel. We are constantly replacing the towelling and we certainly don't purchase cheap linen! The soap is in refillable fixed containers as we want to have less of an impact on the environment! Lastly we only request that you take any excess rubbish down to the rubbish room and put dishes in the dishwasher and turn it on; like alot of accommodation providers in this country do.

8/10 – Gut

Ray

Aufenthalt von 3 Nächten im Januar 2024

10/10 – Hervorragend

Jonas

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Oceanside Team am 9. Jan. 2024
Thanks for the awesome rating. Hope to have you stay another time. :)

4/10 – Schlecht

Mark

Aufenthalt von 5 Nächten im Dezember 2023

8/10 – Gut

Jo

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Reception only open at 2pm, not exactly user friendly when trying to check in before 3pm as I feel 3pm is a very late check in time. The carpark is a nightmare. There is about an inch left inside the white line once parked, which is very tight for parking (didnt have a big car), then there is an aircon duct on the wall so you can not back in, only drive in, then you can not get out as there is no room between 2 cars and the concrete posts. Most ridiculous stupidist carpark I have ever come across
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Oceanside Management am 27. Jan. 2024
Thanks for your feedback and we are sorry to hear that you had a tough time with the car parking. Yes, unfortunately some of the spaces are tighter than others but if you had just brought this to our attention then we would have been more than happy to give you another easier option.There is usually someone on Reception from 12pm and we can usually provide a checkin from about 2.15pm if you prefer an earlier checkin than 3pm.

8/10 – Gut

Ange

Mit dem Partner gereist
Gut: Ausstattung
Fantastic location. Easy walking distance to Mt Mauganui mountain (great walk with amazing views) and beautiful beaches. Our studio room was a good size. One of the biggest we have had for this room type. For over $300 a night I would definitely expect my room to be serviced. We stayed 7 nights and this wasn't done even once! (just offered clean towels remove rubbish & commodities to be topped up if we asked) There are no restaurants or cafes onsite as advertised. Twin Towers is a completely seperate accommodation, that you don't have access too. Wifi is 50/50 & cuts out regularly. Bring your own pool tools (as there is a charge to use these) Friendly staff
Aufenthalt von 7 Nächten im Dezember 2023
Antwort von Oceanside Management am 27. Jan. 2024
Thanks for your positive feedback. Apologies if there was any misunderstanding with the level of servicing that we provide as we just offer a basic service as you mentioned. The only cafes/restaurants that we suggest are on the beachfront just around the corner from us. There is no access to the Twin Towers for security reasons as it is mostly residential. We hope to have you stay with us again.

8/10 – Gut

David

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 5 Nächten im Dezember 2023

8/10 – Gut

Rodolfo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Kolisi

Gut: Sauberkeit und Komfort des Zimmers
Location, location, location. Excellent spot near the heart of the Mount. Dedicated parking and the room was spacious. Looked at a future booking next year but all periods queried were booked out - testimony to its popularity. Would stay here again in future.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Oceanside Team am 27. Jan. 2024
Thanks for your amazing feedback! We appreciate it and hope to see you another time when it's not so busy! :)

6/10 – Okay

Kerina

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great location, not so great bed. The fitout is getting a bit tired and the bathroom in particular is in need of some renovation but everything was very clean. The only negative for me was that the bed was very very soft which didn’t make for a good sleep and had an achey body the next day.

8/10 – Gut

Andrea

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Justin

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023