I loved the area, the hotel was beautiful the only thing that was really really frustrating was that we waited to get checked in to our room for an hour and a half after check in time, we just came in from a 4 hour car drive, we were tired, starving, we had our dog with us he needed water and we were just stranded in the lobby no food was available on premise at the time they told us we had to walk a couple blocks to get food! Nobody explained how to get around some elevators took us to our floor some elevators did not it was very confusing! When we finally got in our room after 2 hours we tried to order room service nobody answered, in the morning I tried ordering room service for breakfast and nobody answered again! I think they are understaffed, and the staff that is working are a bit overworked!