Hello Daniel, Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay is that some Issues with the room below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the Maintenance leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Fairfield Inn & Suites Staff

Thank you, Katheryn, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!Sincerely, Fairfield Inn & Suites Staff.

Thank you, Anne, for the wonderful review! We're thrilled to hear you enjoyed your stay and found comfort in our accommodations. Our staff looks forward to welcoming you back in the future!Sincerely, Fairfield Inn & Suites Staff.

Thank you for taking the time to share your recent experience with us at the Fairfield Inn & Suites in Northampton. It is always nice to hear the positives from a guest. Your comments will be shared with all staff members and especially the housekeeping department in regard to the shower amenities. We look forward to having you stay with us again in the future when visiting Northampton.

It is always a pleasure to hear from guests who have stayed at the hotel, especially with positive comments. We appreciate the time in responding and letting us know what we are doing right. Your comments will be shared with the staff to let them all know that their hard work doesn't get overlooked. When traveling to Northampton in the future, we do hope that you choose our property again.

Thank you for taking the time to share your postivie comments about you recent stay. Our entire staff works hard everyday to ensure each and every stay goes as well as yours'. We look forward to seeing you again in the future.Sincerely, Jeffrey HB Reginal Managing Director

Thank you for sharing yoru comments about your recent stay. Our housekeeping staff works extremly hard to maintain the cleanliness of the hotel....we have a fantastic crew. Hopefully we will see you agin in the future. Jeffrey HB Regional Managing Director

Arlene,Thank you for taking the time to share your comments on your recent stay at the Fairfield Inn in Northampton. We are happy that you enjoyed our Breakfast...it is designed to have just about everything for everyone. In regard to the building showing its wear & tear, our property is scheudled for its 7 year renovation this year. It was delayed due to Covid, but we are looking forward to having all the public spaces and guest rooms fully refreshed.Hopefully you will join us later this year and see everything either finished or in progress.Thank you, Jeffrey HB Regional Managing Director