We turned up at 3.20 pm but found the place locked and no place to enter
We are on a world trip as you may know and no note of sorts was left for us
We couldnt sit and wait and hope
A refund needs to be done as I paid in good faith
Kommentar von Hotelmanagement
27.11.2023 von S&P, Hotelmanagement
Only just found your review.As we had corresponded so many time I was surprised to see it.As discussed in our messages you arrived at 2.15 my Camara showed you leaving just eight minutes later.I arrived back just minutes after that and still early for the pre agreed 4 o'clock .I had no missed call from you, I apologized that I had popped out to get supplies and explained we can't be there 24/7 but are always there an hour before check in.