Veröffentlicht am 21.04.2024
The power went out Saturday morning which caused the elevators not to operate. Not a bad situation, but had to use the stairs. When we entered the stairs, many of the emergency exit signs and lights were not working. My son had to use his light on the cell phone to help an expecting mother see where to walk because it was extremely dark. Just thought someone would be interested in this before the fire marshall would find this out. Also, why would a hotel like this not have a backup generator. Besides this, our stay was nice.
Kommentar von Hotelmanagement
22.04.2024 von DOS, Hotelmanagement
We appreciate your feedback on your recent stay with us. I am sorry to hear that we failed to exceed your expectations but I can assure you we take all guest reviews very seriously as it is the best tool we have to continually improve the overall guest experience.