Too expensive poor Service unfriendly staff
Veröffentlicht am 04.01.2018 auf Hotels
Dieses Hotel ist einfach teuer, Toiletten-Abfluss total verstopft!!!! Wiedermal!!!!! Die Mitarbeiter sind einfach unfreundlich, Telefongespräche werden NICHT weitergeleitet. Fenster konnte man nicht abschliessen, daher war das Zimmer total kalt, insgesamt: Teuer, Personal unfreundlich und nicht hilfsbereit, Personla braucht man bessere Schulungen!
Kommentar von Hotelmanagement
11.01.2018 von Fraser Place Central Seoul, Hotelmanagement
Thank you for choosing Fraser Place Central Seoul during your last stay in Seoul.
We truly appreciate your valuable feedback and sincerely apologize for inconvenience during your stay.
As the comfort and experience of our guests is of utmost importance, we will certainly pay more attention
to prevent future occurrence and avoid unnecessary guest disappointments.
Also, thank you very much for sharing your concerns about our hotel.
We hope that your experience did not affect your overall impression about Fraser and
we look forward to welcoming you back in the near future to regain your trust in our service.