Where do I begin, arrival pool area looked relaxing. First issue we had to carry our 2 big luggage ups to the 2nd floor, once we got into our room it was hot, the AC is horrible ( we had to push our beds to opposite side so we can feel AC to sleep) room was small, found a hair under sheets, stained sheet be, two twin beds pushed together not comfortable, toilet seat had old stains. I was so mortified with everything. Went down to complain got no apology they couldn’t switch room since it was sold out All they did was bring us new sheets. We were hungry after long day of travels but there is no food after 5:30pm. This is not a 4 star by any means, I was so happy to leave I will never recommend this hotel.