Außenbereich

Bewertungen von Hyatt Place San Jose/Downtown

3 out of 5
Hyatt Place San Jose/Downtown
282 Almaden Blvd, San Jose, CA

Bewertungen

7,8

Gut

469 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
225 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 8 - Gut" "
142 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 6 - Okay" "
80 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
90 von insgesamt 1006 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Kohulan

Aufenthalt von 8 Nächten im August 2023
Antwort von Veronica am 21. Sept. 2023
Hello Kohulan!Thank you for the great 4-star rating! We are happy to hear that you enjoyed your stay at Hyatt Place San Jose Downtown! We hope to have the pleasure of welcoming you back in the future, so please feel free to contact us should you need any assistance.

10/10 – Hervorragend

Lars Rene

Aufenthalt von 2 Nächten im Januar 2023

10/10 – Hervorragend

DANA, Vacaville

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No parking close by. Theres a garage you can park in right there but they wanted i think $60! We were only staying one night, actually only needed it for 12 hours! No thank you. Room was good, clean and comfortable. Breakfast started at 7, we had to leave at 6:45- 6:50 and they were firm with that 7:00 start time so that was disappointing since breakfast was the deciding factor in choosing this hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Ana am 19. Apr. 2024
Greeting Dana,Thanks for taking the time to provide feedback. We're delighted to hear that you enjoyed your room, our hotel's cleanliness, and your overall comfort. We're sorry you were unable to enjoy breakfast. We hope you have a better experience the next time you visit San Jose!

6/10 – Okay

Angie

Gut: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Ana am 19. Apr. 2024
Dear Angie,Thank you for sharing your rating. If you would like to discuss your experience, please contact us through our Social or Chat Platforms. We hope to improve your experience next time you visit San Jose!

10/10 – Hervorragend

Aurelio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Convenient location, close to SJSU where I needed to go. Breakfast complimentary with good options. Good property conditions (looks recently renewed). Little noisy late at nights, as it is close to a light train and not far away of airport. I could hear the bells of the light train late at night and some airplanes here and there. Still, other options were closer to airport so probably would be worst in terms of noise.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 19. Apr. 2024
Aurelio, thank you for sharing your experiences at Hyatt Place San Jose/Downtown. We're thrilled that you appreciated our convenient location and the varied breakfast options. We pride ourselves in maintaining our property well for all our guests. We do understand that being in a busy location might sometimes contribute to slight noise disturbance. However, we're glad that you considered our hotel as a potentially quieter option compared to others near the airport. We value your feedback and look forward to welcoming you again.

6/10 – Okay

Kenny

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stay was great, room was great. Parking was terrible. They charged me 90 dollars for 2 nights and I wasn’t even able to park in the structure because the lot was full. Didn’t get a refund when asked for one.
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 19. Apr. 2024
Kenny, it's encouraging to learn that you enjoyed your stay and the room at Hyatt Place San Jose/Downtown. We regret, nonetheless, that the parking situation was less than ideal. Our charges are transparent and outlined during the booking stage, but we understand the inconvenience caused when the lot gets full. Your feedback is valuable, and it will help us ensure smoother parking experiences in the future. We wish to welcome you back for a more seamless stay next time.

10/10 – Hervorragend

Devon

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service and welcoming!
Aufenthalt von 2 Nächten im April 2024
Antwort von Travis am 17. Apr. 2024
Hello Devon!Thank you for taking the time to write a review of our hotel. It's great to hear our staff helped to make your stay enjoyable. We look forward to welcoming you back again soon. Warm Regards, Travis

10/10 – Hervorragend

J

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place. A little noisy with planes landing and trains coming in and out. Good breakfast with real food😊
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 17. Apr. 2024
J, it's fantastic to hear that you appreciated the Hyatt Place San Jose/Downtown. We're glad to know our breakfast with a variety of hearty options was to your liking. We acknowledge your comments about external noises and we continue working on improvements to provide a more serene environment for our guests. We can't wait to welcome you back again in the future.

8/10 – Gut

Alyssa

Gut: Sauberkeit, Personal & Service und Ausstattung
Parking was super inconvenient especially if you try to get a parking late.
Aufenthalt von 1 Nacht im April 2024
Antwort von Gale am 16. Apr. 2024
Good evening, Alyssa, Iam sorry that you felt paring was inconvenient. Thank you for taking the time to review your past stay with us. We appreciate you choosing to stay with us but apologize that the stay did not meet expectations.. All comments are communicated to hotel management, so they are aware and to help better our location. If you would like help addressing these concerns, please send a detailed message including dates of stay and the first and last name the room was booked under to propertyreviews@hyatt.com. We thank you for choosing to stay with us and hope to have the opportunity to welcome you back again soon.Best Regards,

8/10 – Gut

Jennifer

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Angela S am 16. Apr. 2024
Hello Jennifer,Thank you for taking the time to rate your experience. We are thankful you chose to stay at our hotel and look forward to welcoming you back soon.Best regards,Angela

10/10 – Hervorragend

Aaron

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Angela S. am 16. Apr. 2024
Hello Aaron,Thank you for taking the time to rate your experience. We appreciate your choosing to stay at our hotel and look forward to welcoming you back for another great stay. Best regards,Angela

10/10 – Hervorragend

ronald, Alameda

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Took me awhile to find the entrance and when I did I was unsure if I was allowed to park there to check in. I later saw that other people parked near the entrance anyway to load and unload. The entrance side looks like a back alley way and I drove right pass it the first rime. They got in and out parking 40$ a day there are cheaper options but is convenient. Staff were friendly amd right on points. Ty
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 15. Apr. 2024
Ronald, it's incredible to hear that your stay at the Hyatt Place San Jose/Downtown met your expectations. We acknowledge that finding the entrance can be a bit tricky, and we appreciate your feedback as it gives us an opportunity to clarify signage for future patrons. We also understand your concerns about the parking rates and will take your comments into consideration. It sounds like our amicable team members positively impacted your visit, which is always refreshing to hear. We can't wait to welcome you back on your next visit to San Jose.

2/10 – Ungenügend

LUZ

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The hotel has more than 200 rooms but only about 150 parking spaces. Additionally, the price to park is outrageous, $40 a day is expensive. The heater was broken and my child and I were cold overnight, we had to sleep with our sweatshirts on. I informed the front desk of my inconvenience and was not compensated in any way.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 15. Apr. 2024
Luz, it's regrettable to hear about your recent experience. We understand parking availability and charges can be a concern, and we aim to provide clear information about this. We're also sorry to learn about the discomfort you and your child faced due to the heating issue. While we understand the front desk was informed, we always insist on our team members taking prompt action to rectify any concerns. We assure you we'll review these instances to ensure improvements going forward. We hope you'll allow us another opportunity to provide a better experience in the future.

10/10 – Hervorragend

Jose Benjamin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe and Convenience
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 15. Apr. 2024
Thank you for the wonderful rating, Jose!It's fantastic you enjoyed your time at Hyatt Place San Jose/Downtown so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

6/10 – Okay

Danilo

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
No guaranteed parking for guests
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 15. Apr. 2024
Danilo, it's unfortunate you had concerns about parking availability. Our hotel typically offers ample parking, but we understand the inconvenience if it becomes full. We are constantly looking for ways to improve and will take your feedback into account. We hope you will find better conditions on your next visit.

8/10 – Gut

Mayra

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The Staff was wonderful.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 13. Apr. 2024
Mayra, it's wonderful to hear that you had a great experience with our team members at the Hyatt Place San Jose/Downtown. We always strive to provide a welcoming environment. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Roy Hashimoto

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff are very friendly, Manager on duty is very attention to details, very good food at lobby bar.
Aufenthalt von 1 Nacht im April 2024
Antwort von Travis am 10. Apr. 2024
Hello Roy! Thank you for taking the time to provide your review of our hotel. It's great to know you enjoyed your stay and had some good food at the lobby bar. We look forward to welcoming you back as our guest again soon! Warm Regards, Travis

4/10 – Schlecht

Sergio

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
I liked the easiness to get around. I did not like the fact that the room was not clean to my expectations. I was given a second room floor when on my booking it had a message about a room on a higher floor.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Service am 9. Apr. 2024
Sergio, your comments are valuable in helping us address areas where improvements may be needed. It's regrettable that room cleanliness did not meet your expectations; it's an area we continually strive to perfect. We also acknowledge your comments about the room location, and we understand the importance of accommodating such preferences where possible. We hope for another chance to serve you better in the future.

10/10 – Hervorragend

Brittany

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Wonderful!
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 9. Apr. 2024
Brittany, it's a delight to know you found your stay at the Hyatt Place San Jose/Downtown to be wonderful! We aim to provide an excellent experience for all our guests. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 – Hervorragend

tamaki

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
フロントの方がとても親切でした。
Aufenthalt von 2 Nächten im April 2024
Antwort von Customer Service am 7. Apr. 2024
Tamaki, we're thrilled to hear that our front desk team members at Hyatt Place San Jose/Downtown impressed you with their kindness. Thank you, and we look forward to welcoming you back soon.

10/10 – Hervorragend

Marianna

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Krista am 3. Apr. 2024
Hello Marianna, Thank you kindly for your 5 out of 5 rating you provided us here at Hyatt Place San Jose/Downtown. We are happy to see you enjoyed your stay and hope to welcome you back as our guest in the future.Warm Regards, Krista

2/10 – Ungenügend

Abdul, Phoeinx

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The area is good and quiet
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 1. Apr. 2024
Abdul, we appreciate your commendation for our location. We trust you had a memorable stay with us and look forward to the prospect of welcoming you back in the near future.

2/10 – Ungenügend

sao

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Fault advertisements! This place was dark, dirty, and out dated! Felt like a motel. Uncomfortable beds and pillows. They need to throw that 99 cent pillows away!!! Would never stay here again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 27. März 2024
Sao, we take your feedback seriously and regret to hear about your experience. It's disheartening that the cleanliness and decor did not meet your expectations. Comprehending the importance of comfort during your stay, we’re disconcerted that our bed and pillow quality fell short of your requirements. Rest assured, we continually strive to improve and your insights will certainly guide us. We hope for another opportunity to better serve you in the future.

10/10 – Hervorragend

RAJNISH

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 28. März 2024
Rajnish, thank you for your high praise! Hyatt Place San Jose/Downtown strives to provide a superior experience. Your positive feedback is very encouraging. We can't wait to have you as our guest once more.

8/10 – Gut

Scott

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No microwave, loose hook in bathroom, Tp hard to reach especially if your left handed, room was spacious, clean and comfortable bed, Breskfast was excellent
Aufenthalt von 2 Nächten im März 2024
Antwort von Candace am 25. März 2024
Dear Scott,Thank you for taking the time to review your recent visit to our hotel. We are overjoyed to hear your positive feedback of the hotel and even more thrilled about your satisfaction with your breakfast and spacious guestroom. We are sorry to hear about the loose hook in the bathroom & not having a microwave in your room. We look forward to welcoming you again in the future at Hyatt Place San Jose/Downtown.Warm regards,Candace

10/10 – Hervorragend

Olena, Crofton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 23. März 2024
Olena, thank you for the stellar rating of your stay at Hyatt Place San Jose/Downtown! It was our pleasure to host your visit. We trust that you had an exceptional experience with us and we're looking forward to welcoming you back next time your travels bring you to San Jose.

6/10 – Okay

Roseline

There was no refrigerator or coffee machine in the room .
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 23. März 2024
Roseline, it appears you had legitimate expectations concerning in-room amenities during your visit, specifically the absence of a refrigerator or coffee maker. Adapting to our guest's desires, we are thoroughly assessing the available amenities in our rooms. Your feedback is valuable and we sincerely hope your next lodging experience will surpass this one.

10/10 – Hervorragend

Connie, Hollister

Aufenthalt von 1 Nacht im März 2024
Antwort von Dacia am 21. März 2024
Hi Connie,We are so happy to learn you enjoyed your stay. Thank you so much for your 5-star rating. Please visit us at Hyatt Place San Jose/Downtown again soon.Kind regards,

10/10 – Hervorragend

Anuraagh

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great team and service by everyone at Hyatt San Jose
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 19. März 2024
Anuraagh, thank you for sharing your experience at Hyatt Place San Jose/Downtown. It's delightful to learn that the diligent efforts of our team members resulted in exceptional service for you. We always strive for such a high level of guest satisfaction. Looking forward to welcoming you back in the future!

10/10 – Hervorragend

Alexis

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 7. Apr. 2024
Alexis, thank you for your five-star rating of Hyatt Place San Jose/Downtown! Our team members are thrilled to hear that you had a positive experience. We hope to serve you again in the near future. Safe travels!

2/10 – Ungenügend

alondra

Mit dem Partner gereist
They put me in a room right next to rail station passing by all night. Left the same night I arrived.
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 14. März 2024
Alondra, it's disappointing to hear about your experience. The position of your room and the ensuing noise seems to have caused inconvenience, which we regret. We try to allocate rooms that cater to our guests' comfort, and it appears we fell short this time. Should you decide to stay with us again in the future, we'd appreciate the opportunity to create a better experience by providing a room best suited to your preferences and needs.

8/10 – Gut

Annmarie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Jamison am 15. März 2024
Hello Annmarie, Thank you for taking the time to leave a rating review of our hotel. We are so glad that you enjoyed your stay! We hope to see you again at Hyatt Place San Jose/ Downtown! Best regards, Jamison

10/10 – Hervorragend

Tim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel property and parking garage were modern and up to date ,the staff was excellent and the breakfast which was included was very good. San Jose itself is a ghost town with very little pedestrian or vehicular traffic.
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 13. März 2024
Tim, thank you for your glowing remarks about Hyatt Place San Jose/Downtown. It's lovely to hear you appreciated our contemporary property, convenient parking, and exceptional team members. Moreover, your compliments on our delicious breakfast are greatly cherished. Although San Jose may be peaceful, there are numerous hidden attractions to discover. We would be more than happy to share some recommendations upon your next visit. Looking forward to welcoming you back soon.

10/10 – Hervorragend

Jacob

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Customer Service am 14. März 2024
Jacob, Hyatt Place San Jose/Downtown appreciates your stellar rating on Expedia. It's wonderful to know that your stay was to satisfaction. We hope to have the pleasure of your company again in the future.

2/10 – Ungenügend

Jazmin

Aufenthalt von 1 Nacht im März 2024
Antwort von Krista am 12. März 2024
Hello Jazmin, Thank you for taking the time to provide us with your rating. I am sorry to see that you have rated us with a 1 star. Your feedback is very important to us, and we'd like to discuss this further with you; please contact us at propertyreviews@hyatt.com with your stay details.Warm Regards, Krista

10/10 – Hervorragend

richard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent location, accmodating and top notch breakfast
Aufenthalt von 3 Nächten im März 2024
Antwort von Customer Service am 12. März 2024
Richard, thank you for your appreciative words about the Hyatt Place San Jose/Downtown. We're elated to learn that our prime location, accommodating team members and high-quality breakfast surpassed your expectations. We hope to have the opportunity to welcome you back soon.

10/10 – Hervorragend

Debora

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Clean and great dining option
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 11. März 2024
Debora, it's wonderful to hear you appreciated the cleanliness and dining options at Hyatt Place San Jose/Downtown. Maintaining our premise spick and span and offering an enjoyable culinary experience is a priority. We thank you for your kind words and look forward to seeing you again on your next visit.

10/10 – Hervorragend

PRICILIANO

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great service!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 10. März 2024
Thank you for the 5/5 rating, Priciliano!It's excellent you enjoyed your time at Hyatt Place San Jose/Downtown so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.

4/10 – Schlecht

Jeremy

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Service am 29. März 2024
Jeremy, it seems your stay didn't meet your expectations. We value every guest's opinion and would appreciate if you could provide more detailed feedback so as to aid us in making necessary improvements. We hope to have the opportunity to serve you better in the future.

10/10 – Hervorragend

Octavia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Rebecca am 8. März 2024
Hello OctaviaThank you for your recent stay at Hyatt Place San Jose/Downtown. Thank you for taking the time to provide 5-stars. We hope to welcome you back again.Warm regards,Rebecca

10/10 – Hervorragend

Odilia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Janet am 7. März 2024
Dear Odilia,We appreciate you taking the time to rate our Hyatt Place San Jose Downtown. We are very happy with the 5/5 rating you gave us. We look forward to welcoming you back again and providing you with the excellent service you deserve. Warm regards,

8/10 – Gut

Takashi

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
I think it would have been better if there was a washlet in the toilet or if the shower nozzle could be rotated like in Japan.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Customer Service am 5. März 2024
Takashi, we appreciate your insight regarding bathroom amenities. Noting your preference for accessible shower adjustments and enhanced toilet features, we'll take this into account as we continually strive to improve guest experiences. The Hyatt Place San Jose/Downtown team hopes to have the chance to welcome you back in the future.

8/10 – Gut

Santiago

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service. Only small issue was having to go to lobby for ice. Over all it was a nice stay.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 6. März 2024
Santiago, thank you for choosing Hyatt Place San Jose/Downtown as your accommodation of preference. It's heartening to hear you enjoyed our dedication to top-notch service. Regarding access to ice, we understand the slight inconvenience and we continue to refine all aspects of our guest experience. We appreciate your constructive feedback and are elated your stay overall was pleasant. We hope to welcome you back in the future.

10/10 – Hervorragend

Michael

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was amazing and very nice
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jamison am 25. Feb. 2024
Hello Michael, Thank you for taking the time to review your recent stay at our hotel. We are happy to hear you enjoyed our hotel and our hotel staff; our hotel staff takes pride in providing each guest with the highest level of care and will appreciate your comments. Many thanks for choosing Hyatt Place San Jose/Downtown, we look forward to welcoming you again in the future.Best regards,Jamison

10/10 – Hervorragend

Patrice

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love my stay everything was so nice at the hotel great service easy parking and close to great dining
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 26. Feb. 2024
Patrice, thank you for sharing your encouraging review. Seeing you had a pleasant stay at Hyatt Place San Jose/Downtown truly warms our hearts. We are delighted to know you enjoyed our convenient parking and our proximity to fabulous restaurants. We can't wait to provide more memorable experiences for you in the future.

10/10 – Hervorragend

Pallav

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Customer Service am 25. Feb. 2024
Pallav, it's wonderful to hear that your stay at Hyatt Place San Jose/Downtown was satisfactory, as reflected in your rating. Our team is committed to ensure a fine experience for every guest. We look forward to your return on future trips to San Jose. Safe travels!

10/10 – Hervorragend

Ann

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Reception staff are nice, friendly, highly recommended this place to my friends
Antwort von Customer Service am 24. Feb. 2024
Ann, it's wonderful to hear your praise of Hyatt Place San Jose/Downtown and we're delighted that you had a favorable experience with our friendly team members at the reception. Thank you for your high recommendation. We're looking forward to welcoming you and your friends back in the future.

10/10 – Hervorragend

Teresa

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Service was spectacular and the entire facility was very clean! Plus it's so walkable for all the events facilities!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Customer Service am 22. Feb. 2024
Teresa, it is delightful to hear that you enjoyed your stay at the Hyatt Place San Jose/Downtown. We take great pride in maintaining our cleanliness and are thrilled to hear your feedback on our spectacular service. Also, we're glad that our location added value to your experience. We appreciate your wonderful review and look forward to your return.

10/10 – Hervorragend

Walter

Aufenthalt von 5 Nächten im Februar 2024
Antwort von Customer Service am 21. März 2024
Walter, it's wonderful to receive your high rating for Hyatt Place San Jose/Downtown. We're glad your stay was enjoyable and hope to serve you again soon. We always strive to provide memorable experiences for our guests. Safe travels!

10/10 – Hervorragend

RAYCHELLE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
My sister and I was really pleased with the facility and it's staff. Everyone was really nice and welcoming and we really enjoyed our staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Service am 21. Feb. 2024
Raychelle, it's fantastic to hear that you and your sister had a satisfying stay at Hyatt Place San Jose/Downtown. It's heartening to know our team members were warm and welcoming, enhancing your experience. We appreciate your feedback immensely and look forward to hosting you again in the future.