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Bewertungen von The Lowry Hotel

5 out of 5
The Lowry Hotel
50 Dearmans Place, Manchester, England

Bewertungen

9,0

Wunderbar

691 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
181 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
73 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
30 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
25 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,0/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Verifizierter Reisender

Top Adresse in Manchester
Personal zuvorkmmend - sauber, gute Lage - grosse Zimmer - top
Aufenthalt von 1 Nacht im September 2018
Antwort von Adrian Ellis General Manager am 20. Sept. 2018
Thank you for your fantastic review. We are delighted to read your positive comments regarding your stay. We thank you for taking the time to provide feedback and we look forward to welcoming you back again very soon. Kind regards Adrian

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel especially if you go see a MANU game
Great hotel, we went there for the MANU game and the team stayed there as well which was amazing. Modern and good sized rooms, absolutely worth the money, can only recommend.
Antwort von Joe Paull am 26. Juni 2018
Thank you for your positive feed back. We hope to get the chance to welcome you back very soon.

10/10 – Hervorragend

Carlos

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Un buen hotel para quedarse en Manchester
Aufenthalt von 4 Nächten im April 2024
Antwort von Declan McDermott am 15. Apr. 2024
Dear Carlos,Thank you for you five star review. We look forward to welcoming you back to The Lowry Hotel in the near future.Kind Regards,Declan McDermottGuest Experience Ambassador

10/10 – Hervorragend

Katherine

Mit dem Partner gereist
Gut: Sauberkeit
Amazing service and quality. Would absolutely stay again. Thank you so much
Aufenthalt von 1 Nacht im April 2024
Antwort von Director of Operations am 15. Apr. 2024
Dear Katherine,Thank you for your kind comments and hope to see you back at the Lowry Hotel soon.Best regards,Alistair

10/10 – Hervorragend

Leanne

Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Operations am 19. Apr. 2024
Thank you for your kind rating.We hope to see you back agaain soon,Best regards,Alistair

10/10 – Hervorragend

Steve

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient comfortable nice big rooms
Aufenthalt von 2 Nächten im März 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 27. März 2024
Dear Steve,Thank you very much for the five star feedback. It brings us immense joy to hear that you found your experience with us convenient, comfortable, and enjoyable.We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Mark

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice place
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Operations am 25. März 2024
Dear Mark,Thank you for your kind review and hope to see you back again soon.Best regards,Alistair

10/10 – Hervorragend

Angela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is an excellent hotel. Very welcoming. Nothingcwas too much trouble. All staff very pleasant. Breakfast delicious
Aufenthalt von 2 Nächten im März 2024
Antwort von Director of Operations am 25. März 2024
Dear Angela,Thank you for your lovely comments.I do hope we see you back at The Lowry Hotel again soon.Best regards,Alistair

10/10 – Hervorragend

Suzanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a lovely hotel. Staff very friendly and the room very comfortable
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Operations am 22. März 2024
Dear Suzanne,Thank you for your kind comments.The team and I hope to welcome you back soon.best regards,Alistair

4/10 – Schlecht

Luke

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Front of house manager was rude and refused to give vip upgrade and then tried to sell me one. Didn’t offer any other perks and just generally rude. Honestly it’s left a sour taste in my mouth about this hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Director of Operations am 22. März 2024
Dear Luke,I am sorry to hear your feedback. I have looked into the matter and can advise that when you arrived (1pm), we did not have any of our Executive rooms available due to a large group who had pre arranged a late check out. The only other available rooms at the time were suites, which would not ordinarily be given as complimentary upgrade. Hence, Front of house manager offered at a fee.However, it does appear that the matter could have been handled better, and I have discussed this with them.Again, I am sorry if this somewhat marred your experience, and hope you will consider returning to the hotel in future.Best regards,Alistair

10/10 – Hervorragend

Lee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Lovely, kind and warm staff all down to earth, a few of the young men are a bit cocky but apart from that this is probably one of / if not the best place to stay in Manchester. My only feedback is that the cheaper rooms are very tired and basic, it’s worth the money for upgrades.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 2. März 2024
Dear Lee, Thank you for taking the time to write this great review! Your comments about our team are duly noted, we appreciate your feedback as this helps us to improve. We are so glad that you think The Lowry Hotel is the best place to stay in Manchester and we hope to welcome you back again in the future. Warm Regards,Hayley KitchenGuest Experience Manager

8/10 – Gut

Roger, Lymington

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Staff service inconsistent; sometimes great, sometimes very poor ( especially in the Bar). Great breakfast though !!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 29. Feb. 2024
Dear Roger, Thank you for taking the time to share your feedback with us. We’re pleased to hear that you enjoyed our breakfast offerings and found them to your liking. We pride ourselves on providing a great start to the day for our guests, and it’s wonderful to know we met your expectations in this area.We are, however, truly sorry to hear about the inconsistencies you experienced with our service, especially in the bar area. Please accept our sincerest apologies for any inconvenience this may have caused. We understand how important a friendly and efficient service is to the overall guest experience. Your comments have been shared with our team to ensure we address these inconsistencies and implement improvements where necessary.Thank you once again for your feedback. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice big room, ideal location
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 29. Feb. 2024
Dear Mark, Thank you so much for taking the time to share your experience with us! We're thrilled to hear you enjoyed the spaciousness of your room and found our location ideal for your needs. It's always our goal to provide a comfortable and convenient base for our guests to explore the area or relax in peace.We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Khalid

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently located hotel with comfortable spacious rooms with good dedicated secure parking and nice staff.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 25. Feb. 2024
Dear Khalid,Thank you for taking the time to provide feedback! We're pleased to hear that you found our hotel convenient, with comfortable and spacious rooms, secure parking, and friendly staff. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay!Warm Regards,Hayley Kitchen

8/10 – Gut

Claire

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the property and especially the rooms were fab!! however the surrounding area was not great! the fact there was no pool and a small bar surprised me it was a 5star but a lovely breakfast and beds were amazing. would stay again
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 25. Feb. 2024
Dear Claire,Thank you for sharing your experience with us! We're delighted to hear that you found our property and rooms to be fantastic. While the surrounding area may not have been what you expected, we're glad that you still had an overall delightful stay. Regarding the amenities, we appreciate your feedback on the pool and bar size. Nonetheless, we're pleased that you enjoyed our exceptional breakfast and found our beds incredibly comfortable. Your positive comments mean a lot to us, and we'd love to welcome you back for another stay in the future!Warm Regards,Hayley Kitchen

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 21. März 2024
Dear Jason, Thank you very much for the five star review on your recent stay at The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Paul

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great stay
Great hotel, perfect location for my needs. Very friendly and professional staff. Spotlessly clean room with good facilities…can’t fault it!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 6. Feb. 2024
Dear Paul, Thank you for your fantastic review! We're thrilled to hear that that you enjoyed our convenient location. Providing friendly and professional service, along with spotlessly clean rooms and good facilities, is our priority, and we're delighted that our hotel met your needs perfectly.Warm regards,Hayley Kitchen

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel and restaurant. Expensive but you get what you pay for. A birthday treat
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 6. Feb. 2024
Dear Andrew, Thank you for sharing your experience! We're delighted you enjoyed your birthday treat with us. We strive to offer exceptional service and cuisine worthy of celebration. Looking forward to welcoming you back for more memorable occasions in the future!Warm regards, Hayley Kitchen

8/10 – Gut

Hassam

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 6. Feb. 2024
Dear Hassam,Thank you for taking the time to review your stay! We are overjoyed that you had a fantastic stay and hope to welcome you back again in the future.Warm regards,Hayley Kitchen

10/10 – Hervorragend

Nicholas

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hayley Kitchen, Guest Experience Manager am 5. Feb. 2024
Dear Nicholas, Thank you very much for your wonderful feedback. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Melissa K

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Luke at the front desk and Mo were fabulous - the staff was more than accommodative, helpful and welcoming. Would definitely stay there again.
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 6. Feb. 2024
Dear Melissa K,Thank you for your wonderful feedback! We're thrilled to hear that Luke and Mo provided you with exceptional service during your stay. Our team takes great pride in being accommodating, helpful, and welcoming to all our guests. We can't wait to welcome you back for another fantastic stay in the future!Warm regards,Hayley Kitchen

10/10 – Hervorragend

hennah

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 1. Jan. 2024
Dear hennah, Thank you very much for the five star review!We cannot wait to welcome you back soon.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasant service, brilliant room, great location.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 31. Dez. 2023
Dear James, Thank you for taking the time to share your feedback with us! We are delighted to hear that you had a pleasant experience, found the room brilliant, and enjoyed our great location.Creating positive and memorable experiences for our guests is our goal, and we're pleased to know that we met your expectations. We appreciate your patronage and look forward to welcoming you back for another enjoyable stay. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Everything excellent except the television didn’t work. We were compensated with free cocktails.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 24. Dez. 2023
Dear Guest, Thank you very much for the wonderful review!We apologise about your experience with the TV, our team are working hard to rectify this issue. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Rachel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was great and concierge were incredibly helpful
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 24. Dez. 2023
Dear Rachel, Thank you very much for the wonderful review!It's great to see you enjoyed every aspect of your stay. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Kevin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed at the Lowry regularly for the past 20 years . However during the recent room refurbishments the Baths have now been taken out of the rooms and replaced with rainwater showers only . This is unfortunately a big disappointment to me as I used to love soaking in a Hot sunken bath .
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 24. Dez. 2023
Dear Kevin, Thank you for being a loyal guest at The Lowry for the past 20 years, and we truly appreciate your feedback regarding the recent room refurbishments. Guest feedback is invaluable to us, and we take your comments seriously. We will certainly review this aspect of the room refurbishments.We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Martin

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 24. Dez. 2023
Dear Martin, Thank you very much for the wonderful review!It's great to see you enjoyed every aspect of your stay. We hope to see you again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Fiona

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel but don’t bother with the breakfast
Lovely hotel and nice big room. Staff were very friendly and helpful. Breakfast is very mediocre for the standard of hotel. Ingredients seem a little cheap and no where near the best considering they charge £25. Just not up to the standard expected for such a luxurious hotel
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 15. Dez. 2023
Dear Fiona, Thank you for taking the time to share your thoughts about your recent stay with us. We greatly appreciate your positive remarks about our lovely hotel, spacious rooms, and the friendly and helpful staff. Your feedback is important to us, and we are delighted to hear that you enjoyed these aspects of your visit.However, we sincerely apologise for falling short of your expectations with regard to the breakfast experience. We are committed to providing a luxurious and enjoyable stay for our guests, and it is disappointing to learn that the breakfast did not meet the high standards we aim to achieve.Your comments about the quality of ingredients are duly noted, and we will be sure to review and enhance our breakfast offerings to ensure they align with the luxurious experience our guests deserve.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Ahmad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent stay
Aufenthalt von 4 Nächten im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 16. Dez. 2023
Dear Ahmad, Thank you very much for the wonderful feedback. It's amazing to see you enjoyed every aspect of your stay. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

4/10 – Schlecht

Lisa

Verbesserungswürdig: Personal & Service
Wouldn’t stay again
Not worth the cost of the room, we tried twice to have a drink in the bar, first time they just ignored us and wouldn't take an order. The second time, they were to busy and just shrugged with “it’s not my fault” when I asked if there was anywhere I could get a drink and not the best when I’m staying in the hotel.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 16. Dez. 2023
Dear Lisa, I want to sincerely apologise for the disappointing experience you had during your stay at our hotel. It's disheartening to hear that you encountered challenges at the bar, and I appreciate you bringing this to our attention.The behavior you described is not reflective of the level of service we aim to provide, and I am truly sorry for any frustration or inconvenience caused. I understand the importance of a pleasant and responsive service, and it's clear that we fell short in this instance.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Mark

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 16. Dez. 2023
Dear Mark, Thank you very much for the wonderful feedback. It's amazing to see you enjoyed every aspect of your stay. We hope to see you again soon!Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Philip

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
My wife and I decided to treat ourselves with a stay at The Lowry. The price we paid was only about £70 more than more mundane city centre hotels. On arrival, we were really pleased when Reception said they were upgrading us from a Deluxe double room to an Executive room on the 5th floor with river view. The room was really spacious and all the facilities were top notch. Special mention to the concierge who helped with our bags. He was always pleasant and spoke to us on the several times we saw him during our stay.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 16. Dez. 2023
Dear Philip, Thank you for choosing to stay at The Lowry and for sharing your delightful experience with us. We're thrilled to hear that you and your wife decided to treat yourselves and that you enjoyed an upgrade to an Executive room with a river view.Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Christopher

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 26. Nov. 2023
Dear Christopher, Thank you very much for the wonderful review! We hope to see you again. Warm regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

ian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff. Helpful and friendly. Beautiful large rooms. I liked the view of the canal how long. Recommend if you can afford it. I got an off season rate that was good.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 26. Nov. 2023
Dear ian, Thank you for choosing to stay with us, and for taking the time to share your positive experience! We are delighted to hear that you found our staff helpful and friendly.It's fantastic to know that you enjoyed the beautiful large rooms and appreciated the view of the canal. We're glad you had the opportunity to take advantage of the off-season rate and found it to be good value.Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay. If there's anything specific you'd like for your next visit, please feel free to let us know.Thank you once again for your kind words, and we can't wait to see you again!Warm regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Bernard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 17. Nov. 2023
Dear Bernard, Thank you very much for the wonderful feedback from your recent visit to The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 17. Nov. 2023
Dear Paul, Thank you very much for the wonderful feedback from your recent visit to The Lowry Hotel. We hope to see you again soon. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Joanne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful hotel, clean and spacious room and fantastic staff. Thankyou for making us feel so welcome
Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Joanne,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Debra

Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Debra,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Great stay at this premier hotel. Staff, service, room, breakfast - all first rate.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Guest,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Rebecca

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my absolute go to accommodation in Manchester - always a great experience where from the moment you arrive you are looked after as a valued customer alongside the luxury of the facilities to enable a comfortable enjoyable stay. It’s in the heart of Deansgate but very quiet too so easily accessible for the shops and nightlife
Aufenthalt von 1 Nacht im November 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Rebecca,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Carol, Trowbridge

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
excellent location and staff were so helpful - I don't think that parking should be chargeable if you are staying at the hotel and they really need to get their tv signal sorted out as most of the programmes just pixilated!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Carol,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you found our location excellent and that our staff were helpful during your stay.We appreciate your constructive comments regarding the parking charge and the issue with the TV signal. Your input is valuable as we continually strive to enhance the guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future for an even more enjoyable experience.Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

charlene

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really lovely staff and very clean hotel!
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Charlene,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Keith

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay, lovely friendly staff everything spotlessly clean
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Keith,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean and very nice. Only problem is you have to pay for parking in the hotel if you drive
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Guest,Thank you for the excellent feedback. It's great to hear you enjoyed your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Arsha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Arsha,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

joanna

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Joanna, Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

Andrew

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Great facilities central and outstanding staff
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Andrew,Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

8/10 – Gut

Paul

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Paul,Thank you for the excellent feedback. It's great to hear you enjoyed your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

6/10 – Okay

Craig

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear Craig, Thank you for the excellent feedback. It's great to hear you enjoyed your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager

10/10 – Hervorragend

LIND

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hayley Kitchen, Guest Experience Manager am 14. Nov. 2023
Dear LIND, Thank you for the excellent feedback. It's great to hear you enjoyed every aspect of your stay!We hope to see you visit again. Warm Regards, Hayley KitchenGuest Experience Manager