2/10 – Ungenügend
Declan
31. März 2024
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel looks nothing like the photos, the cladding is falling apart and flaking with sap weeping out.
Disused offices and facilities stand out.
The carpark is used as charged parking for day-visitors for the slopes, guests park down a loading bay littered with potholes.
For the 2 weeks I was here, the main door was broken.
After checking in, you're directed to your room via the elevators.
They're loud, shaky, inconsistent, some don't open level with the floor and have swastikas engraved inside.
(this is specific to my room but other rooms must be similar) You're greeted with worn out and stained carpets, light switches and plug sockets hanging out of the wall, a radiator which doesn't come on enough to dry ski clothes, paint where it shouldn't be, lights not fixed in place, a toilet that isn't fixed to the floor releasing awful smells and providing an unstable perch.
A shower that doesn't drain with a flickering light above you.
The towel rack is half off the wall and the protuding tiles have simply been packed with filler.
A large red stain down the side of the bed, I don't dare take off the sheet to look at the mattress.
I don't think sheets are changed when the room is made.
The walls are so thin, I could actually hear my new neighbor walk in and gasp. (seriously.)
Breakfast is almost always yesterday's leftovers and is sometimes cold.
The pool is dated but does the trick, the gym has been described by users as a prison gym.
This is not a 4 star hotel.