Decent Hotel & Reasonable Price
Veröffentlicht am 30.04.2017
Overall, our stay at the hotel was okay. The beginning of our stay started off well and didn't end on the best note. The location of the hotel is within walking distance to many restaurants, tourist spots, and grocery stores. The hotel rate in comparison to other hotels (in the city) is representative of the overall experience. The hotel staff was accommodating to our very early morning arrival with early check-in. The included breakfast is simple, but it was enough to start our morning during our stay. The hotel staff accommodated our early days with early breakfast (on request). The hotel rooms are decent and outdated. The condition of the rooms is lower than I was expecting leaving me slightly disappointed. However, the room was clean and met all basic needs (ie. hairdryer, safe, clothing hangers, clean bed/sheets, toiletries, empty mini-fridge). The cleaning staff was very friendly and hardworking. After requesting a room change halfway through our stay there was an error made by front desk leaving our new room marked "empty" (rather than "occupied"). This lead to two unfavourable situations: a staff member trying to enter our room while we were still sleeping, and a room that was not cleaned by cleaning staff for about 4-5 days. Again, this was not a mistake by the cleaning staff but by front desk staff. Overall, this hotel was enough but did not exceed our expectations for our 8 night stay as we did spend much time at the hotel!