Badewanne und Dusche (separat), Komfortbadewanne

Bewertungen von Raffles Seychelles

5 out of 5
Raffles Seychelles
Anse Takamaka, Praslin Island

Bewertungen

9,4

Außergewöhnlich

178 von insgesamt 243 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
49 von insgesamt 243 Gästebewertungen haben eine Bewertung von 8 - Gut" "
7 von insgesamt 243 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 243 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
5 von insgesamt 243 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

9,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Roman

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Das Zimmer ist absolut super. Gross, schön und modern. Der Balkon ist super zum entspannen und für die Privatsphäre. Der Service z.B. im Restaurant ist eher miserabel. Da sieht man leider wieder, dass 5 Stern Hotel nichts mit dem Restaurant zu tun hat.
Aufenthalt von 3 Nächten im August 2022
Antwort von Raffles Seychelles am 30. Sept. 2022
We greatly appreciate the time you spent reviewing your recent experience in our hotel, at Raffles Seychelles, we always strive to exceed guests' expectations, and your comments will help our teams reach that goal. We are very pleased to read that you liked the room we accommodated you in and that you found it to be private and relaxing. On the other hand, we regret that our dining experience couldnt meet your expectations, mainly because the quality and the diversity of our culinary offer count to our strengths. We take your comments regarding our cuisine very seriously because we wish that our gastronomy remains a very special treat for our guests.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im November 2019

10/10 – Hervorragend

Benedikt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im November 2019

8/10 – Gut

Markus

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
hoher Standart und ausgezeichnete Küche.
Aufenthalt von 4 Nächten im Mai 2018
Antwort von Raffles Seychelles Team am 1. Juni 2018
Thank you for recognizing our standards & cuisine. We hope to see you soon in one of our Raffles property.

10/10 – Hervorragend

Phil, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Unvergessliches Erlebnis inmitten der Natur
Sehr luxuriöses Resort mit viel Privatsphäre und hervorragendem Essen. Ausserordentlich freundliches Personal, gute Betten, sauber, ausgezeichnet für Tagesausflüge auf andere Inseln. Wir haben 10 Tage dort verbracht und planen bereits unseren nächsten Aufenthalt.
Aufenthalt von 10 Nächten im September 2017
Antwort von Raffles Seychelles Team am 29. März 2019
Es war ein Vergnügen Sie im Raffles Seychelles zu haben. Gerne möchten wir uns Bedanken dass Sie sich die Zeit genommen haben uns zu Bewerten. Wir sind entzückt so eine wunderbare Bewertung bekommen zu haben und hoffen Sie bald wieder in Raffles Seychelles begrüssen zu dürfen. Mit freundlichen Grüssen

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was perfect
Perfect stay! The staff was super friendly and helpful.
Aufenthalt von 9 Nächten im August 2017
Antwort von stefan am 2. Sept. 2017
Dear Guest, Thank you for sharing your feedback with us. We're very happy that you found your stay to be nothing short of 5-star and we enjoyed sharing every moment with you. We thank you for choosing Raffles Seychelles and hope that one day you will return to our beautiful oasis. Kind Regards, Raffles Seychelles Team

10/10 – Hervorragend

Dirk, D

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekt
Das Raffles hat uns sehr begeistert! Toller kleiner Pool - großer Bungalow - super nettes Personal. Wir ürden auf jeden Fall wieder kommen.
Antwort von Raffles Seychelles am 2. Jan. 2017
Dear Dirk, Thank you sincerely for sharing your feedback with us. We're pleased to learn that you have enjoyed your stay and also found our staff to be very friendly. We hope to share many more vacation experiences with you. Thank you for staying with us.

10/10 – Hervorragend

Roger

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfektes Hotel mit sehr freundlichem Personal
Das Hotel befindet sich in einem sehr guten Zustand und ist äusserst grosszügig konzipiert. Die Zimmer sind verteilt auf verschiedene, alleinstehende Villen. Sehr positiv hervorzuheben ist das ausnahmslos freundliche Personal inkl. dem Management. Vom ersten Tag an wird man beim Namen genannt und Sonderwünsche werden gerne erfüllt. Die Verpflegungsmöglichkeiten sind sehr gut und die Qualität der angebotenen Speisen hervorragend.
Antwort von General Manager am 7. Dez. 2016
Dear Guest, Thank you for sharing your feedback on your stay with us. It has been a pleasure to share our bit of paradise with you. We're pleased to learn that you enjoyed the food at Raffles Seychelles and found our staff to be very friendly. We look forward to sharing another amazing vacation with you very soon. Thank you for choosing Raffles Seychelles.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Gute Lage, top Aussicht
Gutes Hotel für maximum 7 Nächte. Man kann an viele Strände gehen und einzelne Inseln besichtigen vom Hotel aus. Das Essen in den Restaurants ist gut und der Service ist auch gut.
Antwort von Ian am 15. Dez. 2015
Vielen Dank für Ihre Bewertung! Mein Team und ich freuen uns, dass Sie unseren persönlichen Service genossen und sich in unserem Resort wohlgefühlt haben. Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen! Herzlichen Grüße Ronald Dooremalen Director of Operations, Raffles Praslin

8/10 – Gut

Mark, Zürich

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
gut gelegen und schöne aussicht
wunderbare zimmer mit super Aussicht, Service könnte besser sein, das Hotel ist relativ schlecht organisiert (Caddies, Restaurants, etc.), spa einmalig mit super massagen und pflegen, Restaurants gut jedoch zu teuer, pool riesig und Poolbar hervorragend
Antwort von Ian am 2. Dez. 2015
Danke für die Wahl Raffles Praslin und für einen Beitrag. Wir freuen uns, Sie bei Ihrer Reiseplanung und danken Ihnen für Ihr Feedback - wir sind stets bemüht, zu verbessern. Wir hoffen, Sie bald wieder begrüßen zu dürfen. Freundliche Grüße

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Alexander, Wien

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Muss nicht sein
Ewige Warterei auf das buggy

10/10 – Hervorragend

Götz, NRW

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Paradies auf Erden
überaus schöne Einzelvillen mit eigenem kleinen Pool, sehr gut in die Landschaft integriert, grosse Aussenterrasse mit Sofaecke, Esstisch, Liegeveranda mit Liegestühlen, grosser moderner Innenbereich, tolles Bad, Badewanne mit Fernblick über die Bucht!! Aussen- und Innendusche, etc etc, die positive Liste würde zu lang, sehr zuvorkommendes Personal in allen Bereichen, jeder (Sonder)Wunsch wurde sofort erfüllt, vielsprachiges Personal, auch sehr hilfreich, ideale Lage, wir waren zum vierten Mal auf der Insel und diese Region ist zum Wohnen die beste, idealer Ausgangspunkt für Tagestrips zu den benachbarten Inseln oder zum Traumstrand Anse Lazio, kommen jederzeit gerne wieder!!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sensationell
Wunderschöne und grosszügige Anlage mit traumhaftem Strand. Die einzelnen Villen sind auch alle sehr grosszügig und bieten mehr als genug Platz. Terrasse und Pool sind genial. Ausgezeichneter Service, erstklassige Restaurant und superfreundliches Personal.

8/10 – Gut

Erica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great, food options could be improved
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Raffles, Seychelles am 17. März 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you had a great experience overall.We appreciate your suggestion regarding the food options, and we take all guest feedback seriously. Rest assured, we'll review our current offerings and explore ways to enhance and diversify our menu to better meet the tastes and preferences of our guests.Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back to Raffles Seychelles in the future for an even more enjoyable dining experience.

10/10 – Hervorragend

Sahil

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing villa and view. Food was amazing everywhere - At the pool, breakfast and dining options.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Raffles, Seychelles am 22. Dez. 2023
Dear SahilThank you for sharing your experience with us!We're thrilled to hear that you enjoyed our amazing villa and the breathtaking views it offers. It's fantastic that you found the food to be amazing across all dining options, whether by the pool, during breakfast, or at our various dining venues.We aim to provide our guests with exceptional experiences, and we're delighted that we could contribute to your enjoyable stay. Your feedback is greatly appreciated, and we hope to welcome you back for another fantastic experience soon!SincerelyMariam

10/10 – Hervorragend

Marcia, Hollywood

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Raffles, Seychelles am 28. Juli 2023
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

10/10 – Hervorragend

William

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Raffles, Seychelles am 30. Mai 2023
Dear WilliamWe are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

8/10 – Gut

Elpidio

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

10/10 – Hervorragend

Marc

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
DO IT
Most amazing place you will ever visit
Aufenthalt von 4 Nächten im November 2022
Antwort von The Raffles Seychelles Team am 30. Nov. 2022
Thank you very much for leaving these wonderful comments, we are delighted that you enjoyed your stay with us. We look forward to having the opportunity to serve you again in the future.

10/10 – Hervorragend

Kristina

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Impeccable Hotel, Fabulous Rooms
Of course what else could I expect from Raffles brand besides a perfect stay, impeccable customer service, lovely grounds, and a fabulous hotel room. I have no complaints about my stay at Raffles. It was pure peace and relaxation. Highly recommend this hotel!
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von The Raffles Seychelles Team am 30. Nov. 2022
First and foremost we would like to thank you for the praising review you shared following your recent visit to our hotel and are delighted to read that we were able to match your expectations. We are pleased to hear you enjoyed your villa during your stay, it is our goal to provide our guests with spotless, attractive, and spacious rooms and we are really happy to know you liked yours so much. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

10/10 – Hervorragend

Besim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As a negative person I was extremely pleased with my vacation here. The staff was amazing. The hotel looked it needed some maintenance but everything else was beyond my expectations.
Aufenthalt von 7 Nächten im September 2022
Antwort von Raffles Seychelles am 30. Sept. 2022
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive comments.

6/10 – Okay

Jeremy

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Raffles Seychelles am 28. Juni 2022
We greatly appreciate the time you spent reviewing your recent experience in our hotel, at Raffles we always strive to exceed guests' expectations and your comments will help our teams reach that goal.

10/10 – Hervorragend

Daisy

Gut: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 10 Nächten im März 2022
Antwort von Raffles Seychelles am 11. Apr. 2022
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Ausstattung
The individual villas are fabulous, lovely views, fantastic plunge pool, beautiful inside, very private. The hotel is renovating gradually, which it does need to do, main restaurant & area outside it in particular need attention. Asian restaurant was excellent, main restaurant food was very average. Would return for those lovely private villas!
Aufenthalt von 5 Nächten im März 2022
Antwort von Raffles Seychelles am 5. Apr. 2022
Thank you for reviewing your recent stay in our Raffles Seychelles. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also greatly appreciate your comments on the quality and variety of our buffets because our talented team of Chefs strive to ensure a wide variety of both local and international delicacies for each service to please all palates, it is indeed very rewarding to read that we were able to conquer yours. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

2/10 – Ungenügend

Dwight, Gulfport

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The resort is extremely hilly and requires a buggy service for which you must use the telephone in the rooms. However, the phone did not work and the management was aware of it without response when we checked in. Subsequently, we ended up walking. Also, the coffee pot in the room did not work so fresh brewed coffee in the morning no good.
Aufenthalt von 3 Nächten im Januar 2022
Antwort von Raffles Seychelles am 24. Jan. 2022
Thank you for sharing a review of Raffles Seychelles. It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention. Our team was initially unaware of the issues, however, they have quickly responded. Again, we genuinely appreciate the time you took out of your day to inform us of the inadequacies you experienced during your stay and we sincerely hope that you will allow us another opportunity to demonstrate our true level of hospitality and interest in serving you properly in the future.

8/10 – Gut

Omer

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 5 Nächten im Dezember 2021
Antwort von Raffles Seychelles am 7. Jan. 2022
We would like to thank you for the lovely rating you shared following your recent visit to our Raffles Seychelles hotel. We look forward to your next visit.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely views on Praslin
A lovely, spacious hilltop villa with amazing views across to Curieuse Island. We enjoyed the outdoor seating space and private plunge pool. Lovely Asprey toiletries. The property is large with a beautiful granite boulder-strewn beachfront. The daily included breakfast was always tasty and plentiful. Prices for other meals were high, and given the difficulty of getting off-property for other meals (unless you've rented a car), it makes sense to book half or full board. Service was often slow especially at lunch and dinner. Service at the pool and the beach was often nonexistant. We expected better at this price point.
Aufenthalt von 4 Nächten im November 2021
Antwort von Raffles Seychelles am 7. Jan. 2022
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Raffles Seychelles hotel and are delighted to read that we were able to match your expectations. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Praslin. It fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. We first would like to extend our sincere apologies for the imperfections of service you describe in your review and although your comments do not seem to match the usual feedback we receive both onsite and online, we will make sure to discuss your review internally so as to avoid giving this kind of impressions from our dedicated employees. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future.

10/10 – Hervorragend

Sanjeev

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Amazing. Crystal clear water. Great staff.
Aufenthalt von 6 Nächten im November 2021
Antwort von Raffles Seychelles am 7. Jan. 2022
Thank you for reviewing your recent stay in our Raffles Seychelles. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. I am grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and I promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future.

10/10 – Hervorragend

Anthony, Dubai

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed in one of the beautiful panoramic villas which are well sized, have a nice pool and a spacious outdoor deck with beautiful sunset views. The beach is everything you would expect (soft sands, blue seas with fish) and are well maintained as are the over sized pool and sun deck. The staff are charming and helpful. There is a good choice of F&B options but they are good rather than exceptional. Would stay here again though.
Aufenthalt von 7 Nächten im November 2021
Antwort von Raffles Seychelles am 7. Jan. 2022
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Raffles Seychelles hotel and are delighted to read that we were able to match your expectations. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Thank you again for this heartwarming review of your stay with us, we look forward to your next visit.

10/10 – Hervorragend

Bashar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Magical
Aufenthalt von 7 Nächten im November 2021
Antwort von Raffles Seychelles am 6. Dez. 2021
We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Un bout de paradis
Inoubliable!
Aufenthalt von 11 Nächten im November 2021
Antwort von Raffles Seychelles am 25. Nov. 2021
Merci pour votre merveilleuse appréciation, nous espérons avoir à nouveau le plaisir de vous accueillir dans un futur proche.

8/10 – Gut

Troy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent rooms with excellent views.
Aufenthalt von 3 Nächten im November 2021
Antwort von Raffles Seychelles am 25. Nov. 2021
Thank you for reviewing your recent stay in our Raffles Seychelles. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We are glad to read that you really enjoyed our unbeatable location to visit the wonders of a vacation in Seychelles. We are also very pleased to read your complete satisfaction with the comfort of the room we accommodated you in and are grateful for your highlight on the beauty of our accommodations aimed at guaranteeing a memorable stay in our hotel. Once more we thank you for sharing your experience with us and look forward to serving you again soon.

10/10 – Hervorragend

Lene

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2021
Antwort von Raffles Seychelles am 5. Nov. 2021
Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests. We look forward to serving you again soon.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing resort and great stay. Mohammed did a great job in making our trip so special.
Aufenthalt von 5 Nächten im Oktober 2021
Antwort von Raffles Seychelles am 18. Okt. 2021
First and foremost we would like to thank you for the praising review you shared following your recent visit to our Raffles Seychelles hotel and are delighted to read that we were able to match your expectations. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail to convey your very kind compliments to Mohammed. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon.

8/10 – Gut

Ayman

Aufenthalt von 2 Nächten im August 2021

8/10 – Gut

Eddine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2021
Antwort von Raffles Seychelles am 23. Aug. 2021
Thank you for this heartwarming review of your stay with us, we look forward to your next visit at Raffles Seychelles.

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Praslin is a Great Island for relaxing and enjoy the nature and the Villas has a wonderful view
Aufenthalt von 3 Nächten im August 2021
Antwort von Raffles Seychelles am 23. Aug. 2021
Thank you very much for sharing this great review of your recent stay at Raffles Seychelles. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.

10/10 – Hervorragend

Mitchell

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Seychelles paradise
Comfortable luxury resort in Seychelles. Great staff and beautiful location.
Aufenthalt von 7 Nächten im Mai 2021
Antwort von Raffles Seychelles am 4. Juni 2021
We would like to thank you for the lovely review you shared following your recent visit to our hotel and are delighted to read that we were able to match your holiday expectations.

10/10 – Hervorragend

Zaid w

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Mai 2021
Antwort von Raffles Seychelles am 31. Mai 2021
Thank you for the great feedback on your recent holiday experience at our resort; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay.

10/10 – Hervorragend

Bar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2020
Antwort von Raffles Seychelles am 18. Feb. 2021
Thank you for reviewing your recent stay in our resprt. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed.

10/10 – Hervorragend

Arie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2020
Antwort von Raffles Seychelles am 23. Dez. 2020
Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us.

10/10 – Hervorragend

Gilad

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2020
Antwort von Raffles Seychelles am 2. Dez. 2020
Thank you very much for leaving this rating on Hotels.com, we are delighted that you enjoyed your stay among us.

2/10 – Ungenügend

Faisal, Dubai

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
The Raffles hotel in the island of the Seychelles was a really sad and terrible experience! Falling apart are best two words to describe the situation it is currently suffering from. A failed management was to be blamed. The service/Professionnalism of the staff is quite eye opening in the worst way imaginable The staff are rude with no training whatsoever for a so called luxury hotel. You feel they are being overworked therefore the effort and kindness naturally disappeares. It's so bad that it becomes difficult to explain it in a few words. A staff member that complains to their guest how bad things are in the resort tells a story by itself. Food is quite a bad one too. Keep in mind our visit was after they started re-opening during Covid-19. One of the two restaurants in the resort was permanently closed. The choices of dishes and preparation was absolutely not acceptable and we tried to avoid eating at the hotel, leaving us with one option in the whole island of Praslin, "Cafe des Art" which still was a more decent venue compared to the hotel saved us for a few days at least its view overlooking the sunset did. What would you call a hotel that would serve you a big glass bottle of water without any glasses of water or paper cups! There excuse was it isn't allowed. So we have to drink from the glass bottle. Who came up with this useless idea. All this with an attitude too making it even worse. My partner got electrocuted by opening a light switch in the garden after
Aufenthalt von 7 Nächten im August 2020
Antwort von Raffles Seychelles am 18. Aug. 2020
Dear Faisal, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective teams and management have taken place your review comments, and we would like to assure you that all of your concerns will be addressed. Your experience in no way reflects the service we aim to provide, and we will tackle all the comments mentioned to make sure the same does not reoccur in the future inconveniencing other guests. Once again, please accept our sincere apologies for the inconveniences encountered during your recent visit; we hope you will give us a chance to show you what the Raffles Seychelles service can be like, and would like to extend an invitation for a 3-night stay in our panoramic view pool villa. We hope you will accept our offer and remain at your disposal should you need further clarification, or should you wish to arrange for your future visit.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Ausstattung
Location and property is stunning, however for a 5 star resort there were things that could definitely improve. Food was 3 star at best quality, deck boards in my villa were coming up, chips on coffee glasses at breakfast...etc. For paying this price every night you’d think the hotel would prioritize upkeep of the hotel.
Aufenthalt von 4 Nächten im März 2020
Antwort von Raffles Seychelles am 27. März 2020
Thank you very much for the time you spent to share your personal impressions of your stay at our resort.We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We were very saddened to read your disappointment with the dining experiences, at Raffles Seychelles we know that meals are an important aspect of our guests' overall holiday experience therefore we will make sure to take your comments into account to improve in this aspect of our services. Thank you once again for making us your choice hotel and for your constructive critics, we certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future.

10/10 – Hervorragend

Michael

Aufenthalt von 7 Nächten im Februar 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Très bel hôtel dans un coin de paradis Dommage que la piscine soit si chaude et que les prix des transferts soient exorbitants
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Raffles Seychelles am 29. März 2020
Very nice hotel in a corner of paradise Too bad the pool is so hot and the transfer prices are exorbitant Merci avant tout pour les conseils suite à votre récent séjour parmi nous. Nous recherchons continuellement l'amélioration de nos services et vos commentaires sont essentiels à ce propos.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Amazing
amazing stay and amazing staff. Just note this is not located in main island. You have to take a ferry or a flight
Aufenthalt von 7 Nächten im Januar 2020
Antwort von Raffles Seychelles am 27. Jan. 2020
Thank you very much for sharing this great review of your recent stay at Raffles Seychelles with us. We're pleased that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guest's overall experience. We hope to welcome you for another pleasant stay in the future.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Raffles Seychelles is fantastic. It is well deserving of urs five star rating. But it is aging in a few respects. The buggy cart paths throughout the property need to be power washed. The mortar holding together the rock walls has turned an ugly black. The wood decks all around the property are aging. They should be replaced with an ageless synthetic product like hardi-plank.
Aufenthalt von 4 Nächten im Januar 2020

10/10 – Hervorragend

V.S., Miami Beach

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This property is located on the beautiful Praslin Island and has its own beach. We stayed at an oceanview villa and everything was on point. The villa was huge with its own pool, outside private shower, inside shower and soaking tub with a view of the bay. The amenities of the hotel are first class: gym, spa, 3 restaurants, bikes, beach sport equipment, etc. The hotel staff is amazing! Everyone is there to ensure all guests are treated special and receive a truly luxurious experience.
Aufenthalt von 3 Nächten im Dezember 2019