Dear Stefanie,Greetings from Constance Lemuria Resort!Thank you for your feedback and for having chosen Constance Lemuria Resort for your stay and to celebrate your wedding anniversary.I express my concern and disappointment to learn that your overall experience did not meet your expectations. Please accept my apologies for any inconveniences and shortcomings you encountered during your stay. The resort is in an open space and we have lush green vegetation all around, we do inevitably get pest-related issues. Rest assured that we take hygiene and cleanliness very seriously.I apologize for any lapse in communication and service from our Guest Relations Manager. Rest assured that we will investigate the matter internally to ensure that such incidents are not repeated in the future. Additionally, I am deeply sorry for the oversight regarding the cake for your anniversary celebration. This should have been handled with the utmost care and attention to detail, and I apologize for any disappointment or inconvenience caused.I am delighted to hear that you enjoyed your dining experience at The Nest restaurant and that Serena provided exemplary service, your compliments will be shared with the Nest Team.It is my wish that you will allow us the opportunity to regain your trust and surpass your expectations in the future should you decide to visit us again,Wishing you both a belated happy anniversary, and we hope to have the pleasure of welcoming you back to Constance Lemuria Resort in the near future.Warm regards,Bertrand Blanchet Hotel Manager

Dear Valued Guest,Greetings from Constance Lemuria Seychelles!Thank you for your great review rating. We are pleased to read that you have had an awesome time amongst us.Looking forward in welcoming you back.Kind regards,Kheshma SeeamQuality Analyst

Dear Valued Guest,Greetings from Constance Lemuria Seychelles!Thank you for your great rating and for your recommendation.I can read that overall you enjoyed your stay with us where the highlights were the friendliness of the staff.Along with the Team, I look forward in welcoming you back in the near future.Kind regards,Kheshma SeeamQuality Analyst

Dear guest, I thank you very much for taking the time to share with us your experience regarding your recent stay at Constance Lemuria. We highly value your feedback as it serves us in constantly reviewing and improving our services to enhance our guests’ satisfaction. I am pleased to read that you enjoyed your stay at our property and all the services offered by our resort, surrounded by the beauty and harmony of this place. As a green globe certified resort, there are numerous sustainability efforts in place and this includes waste segregation before disposal. We have also taken good note of your feedback on bicycle availability. Please rest assured the necessary is been done to ensure our guests are able to enjoy this service seamlessly. Along with my team, I look forward to welcoming you again in the very near future. With sincere regards, Bruno Le Gac, General manager

Dear Valued Guest, Thank you for your fantastic review of your experience at the Constance Lemuria, Seychelles. It is indeed a great pleasure to read how much you have appreciated all the facilities and services offered. We highly appreciate and value you taking the time to share your emotions and feelings to all the travelers in quest of the same type of sensation. I look forward to the pleasure of welcoming you very soon, at our beautiful resort, to renew this experience. Sincerely, Bruno Le Gac General Manager

Dear Valued Guest, Greetings from Constance Lemuria! Thank you for such for this 5 stars’ review. We truly appreciate your comments and are grateful that you shared your experience with us! It is our main goal is to ensure each guest leaves the resort with unique and memorable experiences and your positive feedback is our reward. I look forward to the pleasure of welcoming you back very soon to renew the Constance Lemuria experience! Best regards, Bruno Le Gac General Manager

Dear Sarah, Greetings from Constance Lemuria Seychelles! Allow me to start by saying thank you for choosing our Resort to enjoy and spend such a special moment like a honeymoon! Myself and the whole team would like once again, to congratulate you on your wedding. Our team is also very happy to read that the different culinary offers combined with the staff friendliness were part of the highlights of your stay with us! Furthermore, I have also well noted your less positive remarks concerning the daily cleanliness of your suite and the unattended mattresses left outside the suites; Rest assured that I have shared your feedback with our Executive Housekeeper in order to ensure an immediate correction in this regards. I would like to apologize for the issue as it does not represent the level of service we strive to deliver to every single guest. In regards to the remark of bed bugs bites, I would like to assure you that we don't have bed bugs at Constance Lemuria. We ensure regular pest control inspections and mattresses disinfection/sanitation in order to guarantee the maximum level of hygiene at all times. The bites or marks can be from other sources like mosquitos, sand flies or related allergic reactions. At Constance Lemuria, we focus in providing to each of our guests an exceptional experience throughout their stay, focusing on the quality of our accommodation, culinary experiences and personalized service. We regret that your experience of the resort felt short in certain areas, but, we also want to ensure you that we take very seriously your feedback. Thank you for taking the time to share your feedback with us. It is our hope that you give us another opportunity so that we can show you the real Lemuria Service Experience in a not so far future.. Best Regards, Bruno Le Gac General Manager

Dear Guest, Thank you for this great rating and for staying with us. We hope to have the opportunity to welcome you back! Best regards, Bruno Le Gac General manager

Dear Guest, Thank you for this great rating! It is a pleasure to read that you had a great stay with us. Again, we thank you very much for taking the time to rate our resort and we hope to welcome you back in a near future. Best regards, Bruno Le Gac General manager

Dear Guest, Thank you so much for this great rating! I hope you will return to enjoy another visit to our beautiful property soon. It will be a pleasure to welcome you again at Constance Lemuria, Seychelles. Best regards, Bruno Le Gac General Manager

Dear Guest, Thank you so much for this great rating! It is a real pleasure to read that you had an enjoyable experience. I hope you will return to enjoy another visit to our beautiful property soon. It will be a pleasure to welcome you again at Constance Lemuria, Seychelles. Best regards, Bruno Le Gac General Manager

Dear Guest, Thank you so much for this rating! It is a real pleasure to read that you had an enjoyable experience. I hope you will return to enjoy another visit to our beautiful property soon. It will be a pleasure to welcome you again at Constance Lemuria, Seychelles. Best regards, Bruno Le Gac General Manager

Dear Guest, Thank you so much for sharing with us your positive feedback further to your recent stay at Constance Lemuria. We are happy to hear that you have appreciated the caring & excellent service offered by our dedicated team. And I am happy that our culinary experiences met your expectations. I hope you will return to enjoy another visit to our beautiful property soon. It will be a pleasure to welcome you again. Best regards, Bruno Le Gac General Manager

Dear Mr. Werner, I thank you very much for taking the time to forward to us your comments regarding your recent stay at Constance Lémuria. We highly value your feedback as it serves to help us to learn and improve our services where they may not be to our guests’ satisfaction. I am pleased that you enjoyed your stay full of the beauty of our nature and all the services offered by our resort. Along with my team, I look forward to welcoming you back to Constance Lémuria in the very near future. With kind regards, Bruno Le Gac General Manager

Dear Valued Guest,Greetings from Constance Lemuria Seychelles!Thank you for this wonderful review rating and thought in not many words I can gather that you had a memorable stay.Looking forward in welcoming you back to the Paradise soon.Kind regards,Kheshma SeeamQuality Analyst

Dear Valued Guest,Greetings from Constance Lemuria Seychelles!Thank you for sharing your feedback about your stay with us and for your recommendation, which we highly appreciate!I’m absolutely sure that our team member Vimla will be encouraged by your recognition.Indeed Anse Georgette is voted among one of the most beautiful beach in the Seychelles, and I am pleased to read that you enjoyed it.Along with my Team, I look forward to the pleasure of welcoming you back to Constance Lemuria in the very near future.Kind regards,Bruno Le GacGeneral Manager

Dear Valued Guest,Greetings!Thank you for this great review rating and for your feedback.Indeed, at Constance Lemuria, we provide an undivided attention and personalized service to our guests.We are delighted to read that all your boxes have been ticked while you stayed with us.We all look forward in welcoming you back to renew your experience.Kind regardsKheshma SeeamQuality Analyst

Dear valued Guest,Greetings from Constance Lemuria Seychelles!Thank you for your great review rating and recommendation. At Constance Lemuria, we are proud of our Award Winning Wine list that contemplates an overall 1,400 different wine references from around the world. Saying this, I am glad that you were able to experience the wine service and culinary.We have well taken note of your suggestion, which we shall look into the feasibility of implementation.Looking forward in welcoming you and your family back but this time for a longer period.Kind regards,Kheshma SeeamQuality Analyst

Cher client,Je vous remercie pour votre retour d'expérience, et j'ai bien noté les différents points que vous mentionnez. Je respecte votre perception, et suite à votre commentaire nous avons entrepris une réflexion approfondieNotre hôtel offre un large choix de restauration, et la qualité de notre cuisine est régulièrement citée comme faisant partie des toutes meilleures aux Seychelles. Nous procédons ponctuellement à des analyses comparatives avec nos principaux concurrents, et nos prix sont globalement en ligne avec ceux-ci. Vous jugez notre prestation avec sévérité, j'en prends acte et ceci nous incite à poursuivre nos efforts.L'hôtel dispose de trois plages. Grande Anse Kerlan est un sanctuaire de reproduction des tortues marines, mais il est vrai que la baignade n'y est pas recommandée à cause des rochers qui bordent la plage. Petite Anse Kerlan est la plage principale de l'hôtel, où se situe le restaurant Takamaka. Certes la majeure partie de la clientèle y profite du soleil seychellois pendant la journée, mais l'hôtel propose également la merveilleuse plage d'Anse Georgette qui elle n'est pas aménagée et propose une expérience d'immersion au sein de la nature assez unique. Nous sommes des hôteliers passionnés et nous prenons très au sérieux les commentaires de notre aimable clientèle. Je comprends que votre expérience ne vous a pas apporté une totale sastisfaction et j'en suis sincèrement navré. Il est en effet anormal que le check-in ait pris trop de temps, et que la nourriture pour bébés vous ait été facturée, car celle-ci est normalement gratuite pour les enfants de moins de 6 ans. Veuillez accepter nos excuses pour cela.Je comprends votre déception de ne pas avoir pu bénéficier d'un "late check-out", nous faisons notre maximum pour répondre favorablement aux demandes, cependant cela n'est pas toujours possible selon le taux d'occupation de l'hôtel ainsi que les mouvements d'arrivées et départs du jour. Nous disposons malgré tout d'un salon de courtoisie équipé où les clients peuvent se changer et prendre une douche avant leur départ.Je reste à votre disposition, et j'espère avoir le plaisir de vous accueillir de nouveau au Constance Lemuria.Meilleures salutations.Bruno Le GacDirecteur Général

Dear Valued Guest,Greetings from Constance Lemuria Seychelles!Thank you for your feedback and for staying with us. I will for sure share you entire comments to all our Team Members who I’m sure will be encouraged by your kind compliments.As a new member, we hope to welcome you back to spend your next holiday with us.Kind regards,Kheshma SeeamQuality Analyst

Dear Valued Guest,Greetings from Constance Lemuria Seychelles!First of all, I would like to take this opportunity to wish you belated happy anniversary. Also, thank you for providing your feedback and this great review rating. I am glad to read that you had an amazing experience with us where the staff made it special with all the services they provided.I will share your comments with all the mentioned Team Members who I’m sure will be encouraged by your kind compliments.We cannot wait to welcome you back to renew your experience.Kind regards,Kheshma SeeamQuality Analyst

Dear Valued Guest,Greetings from Constance Lemuria Seychelles!Allow me to start by thanking you to take out your time to share your experience with us.It gives me great pleasure to read that your expectations were exceeded and that you had a great time with us while enjoying the hotel facilities and its surrounding. At Constance Lemuria, we strive to provide each of our guests an exceptional experience throughout their stay, focusing on the quality of our accommodation, culinary experiences and personalized service through our Team Members.I look forward to have the pleasure of welcoming you back to our little paradise.Best regardsBruno Le GacGeneral Manager

Dear Valued Guest, Greetings from Constance Lemuria Seychelles! Thank you for taking the time to share your amazing experience at the resort. I am pleased to read that you have enjoyed your holidays with us. We are also very grateful that you have chosen our resort for your stay. Our ultimate goal is to deliver true service to our guests and always do our best to fulfil their desire. We take great pride of the large amount of positive feedback we receive on a regular basis from our guests about the team friendliness. I’m extremely sorry but at the same time surprised to read that our front desk team has passed a less positive image about their honest smiles and friendliness. I can read your less positive comment about the portions being served via room service, and the same was discussed with our culinary team for improvement. I will share your comments with all the mentioned team members who I’m sure will be encouraged by your kind compliments. I do hope that these remarks will not stop you to once again, revisit our beautiful property. Along with my team, I look forward to the pleasure of welcoming you back to Constance Lemuria in the very near future. Kind regards, Bruno Le Gac General Manager

Dear Catherine, Greetings from Constance Lemuria Seychelles! Thank you for sharing your amazing experience with all the Expedia users about your recent stay with us. I am delighted to read your very positive reviews about our resort and would like to sincerely thank you for your kind feedback. Thank you also for your kind compliments and acknowledging our efforts to ensure your holidays with us continue to exceed your expectations. We can’t wait to welcome you back at the resort. Kind regards, Bruno Le Gac General Manager

Dear Riccardo, Greetings from Constance Lemuria Seychelles! Thank you for this great rating on Expedia! I will share your kind comments with our team members who I’m sure will be encouraged by your compliments. We all look forward to welcome you back in a not so far future! Best regards, Bruno Le Gac General Manager

Dear Mr Graham, Greetings from Constance Lemuria Seychelles! Thank you for this great rate and review on Expedia. I am delighted to read your very positive opinion towards our resort and would like to sincerely thank you for your kind feedback. I am pleased to read that you enjoyed your stay at our property and all the services offered by our resort, surrounded by the beauty and harmony of this place. I look forward to welcoming you back to Constance Lemuria Seychelles in the very near future. Kind regards, Bruno Le Gac General Manager