Außenpool (je nach Saison geöffnet)

Bewertungen von Super 8 by Wyndham Payson

2 out of 5
Super 8 by Wyndham Payson
809 Hwy 260 E, Payson, AZ

Bewertungen

8,0

Sehr gut

368 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
363 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
152 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
75 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
42 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,2/10

Personal & Service

7,4/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Ralf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Roland, Genf

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ausgezeichnetes Hotel in Payson
Das Hotel liegt nahe dem Zentrum, hat ein geheiztes, sehr schönes Schwimmbad, Frühstück mit Sitzplätzen aussen und Gratis Wifi. Die Zimmer sind einwandfrei. Empfehlenswert.

2/10 – Ungenügend

Helen

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The first three rooms we were given were not cleaned. Disgusting. The manager didn’t care the next morning and said he couldn’t do anything because I booked on Expedia.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 23. Apr. 2024
Hello Helen, We're truly sorry to hear about your experience, and we appreciate you bringing this issue to our attention. Guest satisfaction is our top priority, and we strive to ensure a comfortable stay for all our visitors. Your feedback will be shared with the relevant team members for further review and improvement.

10/10 – Hervorragend

Justin, Prescott Valley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 19. Apr. 2024
Hello Justin,We are delighted to hear that you found our hotel to be a great place. Your positive feedback is truly appreciated, and we hope to welcome you back for another enjoyable stay in the future.

10/10 – Hervorragend

veronique

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, big room, well decorated. only stayed overnight on our way to the airport. Stopped by Common Ground Coffee before we left. Lovely place. Would have liked more time to explore
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Apr. 2024
Hello veronique,We're delighted to hear you enjoyed your stay and visit to Common Ground Coffee! Hopefully, you can return to explore further in the future. Thank you for sharing your positive experience with us.

2/10 – Ungenügend

James

Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We arrived with our pick up and small trailer. It was raining and I parked way in the back of the parking lot and took up 2 parking spots. As my wife and I were exiting our vehicle, a man with his pants tucked in his socks and carrying a lunch box came charging at us yelling for us to move our vehicle out to the rocks along the highway in front of the hotel. (We thought he was a homeless person at first, but later found out he works at the hotel) He stated that he was going to need every parking spot for other patrons that night. We moved our truck out to the rocks and began to park next to a black Ram truck with an old small camping trailer attached. The old camper had a welcome mat out and an extension cord connected to hotel power. As I stepped out out of our pick up in the rain, I stepped into 1-2 inches of water and about 6 months supply of dog poop. The smell was awful and my shoes were now full of dog poop. I ended up having to park out by the highway which did not seem safe. When we checked in, we had to sign and initial all kinds of paperwork stating that we will not smoke in the room and that we had NO pets, which was ok. After we went to bed, 2 loud Harley motorcycles roared in and proceeded to park on the sidewalk under our window. Around 1am we woke up to what sounded like a large rat scratching inside our walls. Our room was filled with a strong marijuana smell coming from the people in the room next door. Holes in curtains and walls. Sticky stuff in sink. Rude
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 15. Apr. 2024
Hello James, We regret to hear about the challenges you faced during your stay. Your feedback is valuable, and we encourage guests to reach out to management directly with any concerns for further clarification. We strive to provide all guests with a comfortable and pleasant experience and address all matters promptly. Thank you for sharing your comments with us.

10/10 – Hervorragend

Justin, Prescott Valley

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 22. März 2024
Hello Justin,We are delighted to hear you enjoyed your stay with us. Your positive feedback is greatly appreciated. Should you have any further comments or suggestions, please do not hesitate to reach out to us.

8/10 – Gut

Pamela

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place for a quick overnight. For the price it was worth it.
Aufenthalt von 3 Nächten im März 2024
Antwort von Manager am 16. März 2024
Hello Pamela,We are pleased to hear that you found value in your stay with us. Our team is dedicated to providing our guests with a comfortable experience. Your feedback helps us in our continuous efforts to enhance our services. Thank you for choosing to stay with us.

6/10 – Okay

Sam

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 29. März 2024
Hello Sam, We appreciate you choosing to stay with us. Should you have any concerns about your recent visit, please contact us directly so we can address them. We hope you had an enjoyable stay overall and look forward to welcoming you back in the future!

8/10 – Gut

jerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Quite and easy parking
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 29. Feb. 2024
Hello jerry, We appreciate your feedback regarding the quiet atmosphere and convenient parking. It's great to hear that you found these aspects of your stay positive, and we hope to welcome you back in the future.

10/10 – Hervorragend

Vivian

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfortable beds, clean rooms, polite and friendly staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 28. Feb. 2024
Hello Vivian,We are delighted to hear that you enjoyed our comfortable beds, clean rooms, and friendly staff during your stay. Thank you for sharing your positive feedback with us! Your satisfaction is our top priority, and we hope to welcome you back in the future for another wonderful experience.

10/10 – Hervorragend

Charles

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
N/A
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 27. Feb. 2024
Hello Charles,We appreciate you taking the time to share your rating with us. If you have any further concerns, please don't hesitate to reach out to our management team. Your comments are valuable for our continuous improvement.

4/10 – Schlecht

thomas

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Property is old and in need of repair Heater in my room did not work and we had to use a space heater for the night Was not told about the heater upfront by night staff. Morning staff said room was not to be rented unless motel was full. Night staff could not give me a consideration because I had booked it though Expedia. Would not stay there again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 19. Feb. 2024
Hello thomas, We apologize for any inconvenience experienced during your stay. We encourage guests to contact us directly for any room preferences or inquiries. Our team is committed to ensuring all guests have a comfortable stay. Your feedback is valuable for our continuous improvement. Thank you for sharing your experience with us.

10/10 – Hervorragend

Deborah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. Perfect location for multiple outdoor activities.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manager am 17. Feb. 2024
Hello Deborah,Thank you for choosing our hotel for your stay! We're thrilled to hear that you enjoyed our perfect location for outdoor activities. We strive to provide a great experience for all our guests, and we hope to welcome you back in the future for another amazing stay.

10/10 – Hervorragend

Justin, Prescott Valley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 15. Feb. 2024
Hello Justin,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We strive to provide a great experience for all our guests and we're glad we delivered. Should you have any future travel plans, we would love to welcome you back to our hotel.

6/10 – Okay

Theadosia

Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
I like how quiet the place was. Didn't have any problems staying there.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 14. Feb. 2024
Hello Theadosia, Thank you for your feedback! We're delighted to hear that you enjoyed the peaceful environment during your stay with us. We strive to provide a comfortable and hassle-free experience for all our guests. Should you have any future queries or suggestions, please do not hesitate to reach out.

8/10 – Gut

Frederick

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 22. März 2024
Hello Frederick, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

8/10 – Gut

Jaime

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front was clearly new. We were patient though. We booked a 1king and she gave us 2queen, room was ok
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 3. Feb. 2024
Hello Jaime,Thank you for sharing your feedback with us. We appreciate your patience during the check-in process. We apologize for any confusion regarding your room type. We're glad to hear that the room was satisfactory for your stay. Should you have any further concerns, please reach out to our management team directly for assistance.

10/10 – Hervorragend

Justin, Prescott Valley

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place to stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 27. Jan. 2024
Hello Justin,Thank you for choosing our hotel for your stay. We're glad to hear that you found our place to be nice. We strive to provide a comfortable and enjoyable experience for all our guests. If you have any further feedback or need assistance with anything, please feel free to contact our management team directly.

6/10 – Okay

Arthur J., OVERGAARD

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
Bed was comfortable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 23. Jan. 2024
Hello Arthur J., We are pleased to hear that you found our beds comfortable during your stay. Providing a comfortable sleep experience is one of our top priorities. Thank you for your feedback and we hope to welcome you back in the future.

10/10 – Hervorragend

Teresa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 20. Jan. 2024
Hello Teresa,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a wonderful experience with us. If you have any further comments or feedback, please don't hesitate to reach out to our hotel directly. We hope to welcome you back soon for another enjoyable stay!

2/10 – Ungenügend

Sharlene

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 20. Jan. 2024
Hello Sharlene,We're sorry to hear that your experience was not as enjoyable as we had hoped. We encourage you to reach out to us directly so that we can address any issues you may have encountered during your stay. We value your feedback and want to ensure we provide the best possible experience for our guests.

8/10 – Gut

Torrie

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 20. Jan. 2024
Hello Torrie,Thank you for choosing our hotel for your stay. We hope you had a pleasant experience and enjoyed your time with us. Should you have any feedback or concerns, please don't hesitate to reach out to us directly. We would love to hear from you and use your input to improve our services.

8/10 – Gut

Greg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wait
Long wait to check in.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 16. Jan. 2024
Hello Greg,Thank you for your feedback regarding your check-in experience. We apologize for any inconvenience caused by the wait time. We appreciate your patience and understanding as we work to improve our check-in process for future guests. If you have any further concerns, please don't hesitate to contact our management team directly.

10/10 – Hervorragend

Allen

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Ausstattung
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Manager am 10. Jan. 2024
Hello Allen,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience with us. If you have any further feedback or if there is anything else we can do for you, please don't hesitate to contact us. We hope to welcome you back in the near future for another exceptional stay.

10/10 – Hervorragend

Christal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and quiet
Great place. Simple but clean and quiet. They let me check in early and check out late, which I appreciate immensely!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 8. Jan. 2024
Hello Christal,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay with us. We strive to provide excellent service, so we're glad that you appreciated our flexibility with the early check-in and late check-out. We hope to welcome you back again in the future for another enjoyable stay.

8/10 – Gut

Leon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The room we stayed in had a king bed, and it was spacious. The location was secluded although it was right next to the main highway. It was a quiet place, easy access to major thoroughfares in the community.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 19. Dez. 2023
Hello Leon,Thank you for sharing your feedback with us. We're thrilled to hear that you found our king bed room spacious and enjoyed the quiet location of our hotel. It's great to know that you found it easily accessible to major thoroughfares in the community. We appreciate your valuable feedback and hope to welcome you back in the future.

10/10 – Hervorragend

Vitek

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Manager am 14. Dez. 2023
Hello Vitek,We are thrilled to hear that you enjoyed your stay with us and rated us a perfect 10! We strive to provide exceptional service to all our guests, and it is great to know that we met your expectations. We look forward to welcoming you back in the future.

2/10 – Ungenügend

eric

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I was in town for a funeral and this place really put me in an even more depressed mood. The room's tv didn't work and there was still someone's hair all over the floor, i think dog hair. The heater hadn't been cleaned in a very long time. When it was on, it made my nose itch because of all the dust. I'm super bummer i paid so much for a pretty nasty hotel room. I would not suggest this place to anuome unfortunately.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 11. Dez. 2023
Hello eric, Thank you for taking the time to share your feedback with us. We apologize for any inconvenience you may have experienced during your stay. We take cleanliness and maintenance very seriously, so we will forward your comments to the appropriate teams for immediate review. We appreciate your suggestion and apologize for falling short of your expectations. We hope you give us another opportunity to provide you with a more pleasant experience in the future.

2/10 – Ungenügend

Will

Aufenthalt von 4 Nächten im November 2023
Antwort von Manager am 9. Dez. 2023
Hello Will, We're sorry to hear that your experience at our hotel was not up to your expectations. We value your feedback and would appreciate it if you could please reach out to our hotel directly to provide more details about your stay. We take guest satisfaction seriously and would like to address any issues you may have encountered. Thank you for choosing our hotel and we hope to have the opportunity to make it right for you.

10/10 – Hervorragend

Christal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, comfy and quiet
The room was clean, and the beds were very comfortable. Nice and quiet. I greatly appreciate the hotel, allowing me to check in early. I will definitely be staying again in the future.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Manager am 5. Dez. 2023
Hello Christal,Thank you for your review! We're glad to hear that you found our hotel clean and comfortable, and that you appreciated the early check-in. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 – Hervorragend

Marilyn

Mit der Familie gereist
It’s fair
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 2. Dez. 2023
Hello Marilyn,to hear that you had a less than satisfactory experience during your stay with us. We appreciate your feedback and apologize for any inconvenience caused. We value your input and will take your comments into consideration as we continually strive to improve our services. Please feel free to contact our management team directly to discuss your concerns in more detail.

10/10 – Hervorragend

Donald

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 26. Nov. 2023
Hello Donald,Thank you for choosing our hotel for your stay. We are delighted to see that you had a great experience during your time with us. Our team takes pride in providing exceptional service and ensuring our guests have a memorable stay. We look forward to welcoming you back in the future for another enjoyable stay.

10/10 – Hervorragend

Max

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 25. Nov. 2023
Hello Max,We are thrilled to hear that you had a wonderful experience during your stay at our hotel. We strive to provide exceptional service and it is always rewarding to receive positive feedback. If you have any further comments or suggestions, please do not hesitate to reach out to us. We look forward to welcoming you back in the future.

10/10 – Hervorragend

Rita

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Even though check in was not till 3pm They let me check in early as id been on the road for over 15 hours and i needed sleep.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 17. Nov. 2023
Hello Rita,Thank you for choosing to stay with us and for sharing your experience. We understand the importance of a good rest after a long journey, and we're glad to have been able to accommodate your early check-in. Our team is committed to providing exceptional service to all our guests. We hope you had a comfortable stay and look forward to welcoming you back in the future.

10/10 – Hervorragend

Gregory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stopped for the night. Perfect option
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 11. Nov. 2023
Hello Gregory,Thank you for choosing our hotel for your overnight stay. We appreciate your feedback and are delighted to hear that you found our hotel to be a perfect option for your needs. We strive to provide excellent service and we are glad that you had a positive experience. We look forward to welcoming you back in the future!

10/10 – Hervorragend

Barry

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very professional staff
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 29. Okt. 2023
Hello Barry,Thank you for your kind words! We take pride in providing excellent service.

10/10 – Hervorragend

Michael, Chugiak

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staff up front. Room is clean, quiet and comfortable.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 26. Okt. 2023
Hello Michael,Thank you for your kind words! We're thrilled to hear that our staff provided great service and that you enjoyed your clean, quiet, and comfortable room. We look forward to welcoming you back soon!

6/10 – Okay

David

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Manager am 25. Okt. 2023
Hello David, Thank you for your feedback. We appreciate your rating and will strive to improve our services.

8/10 – Gut

Doug

Mit der Familie gereist
Gut: Personal & Service
Our last stay was terrible. This current stay was better. The front office staff were much friendlier. There is no room cleaning while you're there. No fresh towels or linen. Needed to go to office to request toilet paper. Was informed we need to request maid services if we want. Spoke directly with maid staff, showed them room number, still no service.
Aufenthalt von 3 Nächten im September 2023
Antwort von Manager am 11. Okt. 2023
Hi Doug,Thank you for bringing to our attention your experience and comments regarding your stay. We take all reports of lacking service and your suggestions for improvement seriously, particularly those that you have raised. We greatly appreciate your time in bringing several important matters to light and we hope that you will find your expectations to be far surpassed during your next stay with us.

10/10 – Hervorragend

roger

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk was very helpful.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 9. Okt. 2023
Hello roger,We appreciate the time you have taken to bring to our attention your feedback with regards to our front desk. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 4. Okt. 2023
Hi Juan,Thank you for sharing this review, and we welcome you to visit us again anytime!

8/10 – Gut

Karen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pretty surroundings
Room was pretty comfortable. However there wasn't any kleenex. Also there was no ice bucket. Breakfast was very minimal.
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 30. Sept. 2023
Hello Karen,We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our breakfast and your comments about our room. We hope to see you again to deliver you with a 5 star experience.

10/10 – Hervorragend

Justin, Prescott Valley

Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 28. Okt. 2023
Hello Justin,Thank you for your perfect rating! We're thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back soon.

8/10 – Gut

Patrick

Nice stay
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 22. Sept. 2023
Hi Patrick,Thank you for sharing this review, and we welcome you to visit us again anytime!

10/10 – Hervorragend

Melanie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Centrally Located to All Our Trails
Tried to stay on budget, chose more economical lodging. Hotel staff were friendly & professional. Lobby and room were very clean. Comfortable bed. Would stay here again.
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 21. Sept. 2023
Hi Melanie,Thanks for this awesome review. I'm happy to hear from you that the staff's guest service was friendly and enjoyed our lobby. We appreciate your feedback and look forward to your return. Have a wonderful day

8/10 – Gut

Diane

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great location, price and room except for internet
Check-in was a mixed bag. The manager seemed somewhat confused over whether he could find our reservation and I was getting nervous, but he eventually found it. Then it was odd that he had to walk us to the room; I think he was double-checking to make the room had been cleaned. The room was amazing ... huge! It was also very quiet, which I really appreciated since we were along a main highway. We could not get internet access for the first two nights. The first night, I tried to log in without success so I called the front desk. I let the phone ring about 30 times and no one answered so I waited a bit and tried again but still no answer. The next day I told the co-owner/manager about the problem. Her answer basically was that, since her kids had access just fine in their room at the office, the internet was working. Well, it was not reaching our room. So, for the first three days, the only internet access we had was on our phones. On the third day, they must have fixed something as the internet access was strong. The pool and spa were very nice and clean; both were the perfect temperature. Overall, this is a nice place at a great price and I would recommend it. Just make sure your room has internet access before you settle in for the night.
Aufenthalt von 3 Nächten im September 2023
Antwort von Manager am 20. Sept. 2023
Hello Diane ,I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. Please reach out to us so we can gather more information and investigate this matter. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 – Hervorragend

Valerie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great stay staff was amazing
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 18. Sept. 2023
Hello Valerie,I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our staff. We hope to see you again to deliver you with a 5 star experience.

6/10 – Okay

Steven

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 14. Sept. 2023
Hello Steven,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.