Im Hotelzimmer unter mir wurde geraucht, obwohl es verboten war. Der Rauch drang über die Entlüftng der Dusche in mein Zimmer. Die Hotelleitung war nicht in der Lage dies abzustellen.
Kommentar von Hotelmanagement
17.04.2019 von AN. , Hotelmanagement
Thank you very much for taking the time to write to us about your stay. I am sorry to hear that you were not entirely satisfied with your stay. You are totally correct hat smoking is totally prohibited inside guests' bedrooms. However, I must apologise that the behaviour of other guests. I can promise you that the hotel will do our best to monitor and enforce the non-smoking policy of our hotel. I tmust thank you very much for bringing this up to my attention. Thank you for your business. I look forward to welcoming you back at our hotel again in the near future during your next trip to Pattaya.