Terrasse/Patio

Bewertungen von Maison Axel Opera

3 out of 5
Maison Axel Opera
15 Rue De Montyon, Paris, Paris

Bewertungen

8,6

Hervorragend

89 von insgesamt 167 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
56 von insgesamt 167 Gästebewertungen haben eine Bewertung von 8 - Gut" "
9 von insgesamt 167 Gästebewertungen haben eine Bewertung von 6 - Okay" "
5 von insgesamt 167 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
8 von insgesamt 167 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,0/10

Personal & Service

8,0/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Lucia

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Frédéric MODE, Manager am 17. Nov. 2023
Dear Mister TARTAGLIA, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you stay in our hotel, we will aim for a score of 10 out of 10, our priority is your total satisfaction ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

6/10 – Okay

Lea Sophie

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im August 2023
Antwort von Frédéric MODE, Manager am 21. Aug. 2023
Dear Léa Sophie, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 5 out of 5. Looking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Hervorragend

Dominic

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sehr sauber
Aufenthalt von 4 Nächten im August 2023
Antwort von Assistant Manager am 10. Aug. 2023
Dear Sehr, My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our Hotel. Yours sincerely Laeticia Assistant Manager

2/10 – Ungenügend

Gabriele

Aufenthalt von 4 Nächten im Juni 2023
Antwort von Frédéric MODE, Manager am 3. Juli 2023
Hello from PARIS,by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

2/10 – Ungenügend

Gabriele

Antwort von Frédéric MODE, Manager am 3. Juli 2023
Hello from PARIS,by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

10/10 – Hervorragend

Jean-Michel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gute Preis/Leistung Verhältnis
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Frédéric MODE, Manager am 26. Dez. 2022
Hello Mister JUCHET, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

10/10 – Hervorragend

Kathy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unkompliziert, sauber und ruhig. Freundliches Personal. Kleiner Lift für 1 Person vorhanden. Das Hotel liegt in einem belebten Quartier wo man viel auswahl an Restaurants und Bars hat. Ich werde gerne jederzeit wieder in diesem Hotel übernachten.
Aufenthalt von 4 Nächten im Juli 2022
Antwort von Frédéric, Manager am 22. Aug. 2022
Dear Madam PEREZ, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon. Our warmest regards.

10/10 – Hervorragend

Torsten

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Zentrale Lage, aufmerksames Personal, korrektes Zimmer. Keine negativen Punkte. Empfehlung!
Aufenthalt von 6 Nächten im April 2022
Antwort von Frédéric, Manager am 19. Apr. 2022
Hello from Paris, My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our Hotel. Yours sincerely Frédéric Manager

10/10 – Hervorragend

Leonie

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Schöne Lage des Hotels und freundliches Personal
Aufenthalt von 4 Nächten im Februar 2022
Antwort von Frédéric, Manager am 21. Feb. 2022
Hello from Paris, My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our Hotel. Yours sincerely Frédéric Manager

10/10 – Hervorragend

Jessica de Jesus

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super Lage, Restaurants und Läden in der Nähe. Die Zimmer sind renoviert und sehr schön gemacht.
Aufenthalt von 4 Nächten im Dezember 2021
Antwort von Frédéric, Manager am 4. Jan. 2022
Hello from Paris, My team and I are very grateful for your remarks. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations. Looking forward to welcoming you shortly in our Hotel. Yours sincerely Frédéric MODE Manager

10/10 – Hervorragend

TSUYOSHI

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
交通の便が良いので、目的の場所に行きやすかった。
Aufenthalt von 3 Nächten im April 2024

10/10 – Hervorragend

ELVA

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Frédéric Manager am 18. Jan. 2024
Hello from Paris,My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

10/10 – Hervorragend

Cherri

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
This hotel is absolutely perfect. From the moment I walked in the door, I felt welcome. I was always greeted with a smile. When I had a craving for fondue, Sophie even called a restaurant to make a reservation for me. The room is very nice and the bed was super comfortable. There was even a table and chair. I could walk everywhere I wanted to go in about 20 minutes. I did take a taxi back to the train station as I bought too much. A huge thanks to Sakur, Laetitia, Sophie, and Solange! You made my visit to Paris special. I'm looking forward to coming back.
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Frederic MODE, Manager am 27. Dez. 2023
Dear Cherri, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

8/10 – Gut

Guillaume

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Frédéric, Directeur am 27. Dez. 2023
Bonjour Guillaume, Merci d’avoir partagé votre expérience suite à votre séjour dans notre charmant hôtel.Nous sommes heureux de savoir que notre équipe ait pu vous satisfaire dans vos demandes et se démarquer, votre avis est une motivation supplémentaire pour persévérer vers un meilleur service possible jour après jour.La prochaine fois que vous viendrez chez nous nous viserons une note de 10 sur 10, notre priorité votre satisfaction totale ! Au plaisir de vous accueillir à nouveaubien cordialementFrédéricDirecteur

10/10 – Hervorragend

Hitesh

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Frédéric MODE, Manager am 15. Dez. 2023
Dear Mister PATEL, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 – Hervorragend

Jean Pierre

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Toujours un plaisir
Que dire à part que cet hôtel est cosy, bien décoré et que son personnel d’accueil soit bienveillant et souriant ! Je conseille fortement cet hôtel pour son emplacement inégalé.
Aufenthalt von 1 Nacht im November 2023
Antwort von Frédéric MODE, Manager am 21. Nov. 2023
Bonjour Jean Pierre,Merci infiniment pour ce retour chaleureux et élogieux. Nous sommes ravis d'avoir pu vous offrir un service à la hauteur de vos attentes ! Merci encore une fois, vous nous encouragez à continuer à offrir d'excellents services à nos clients. Nous veillerons à le partager avec toute l'équipe votre message et espérons vous revoir très prochainement. Nos salutations les plus chaleureuses.Frédéric MODEDirecteur

10/10 – Hervorragend

Kennis

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
What a great place to stay. It has exceeded my expectations from a 3 stars hotel. Comfortable bedding friendly and helpful staffs and super convenient location. Very affordable and the towel warmer is a nice touch!
Aufenthalt von 5 Nächten im November 2023
Antwort von Frédéric Manager am 17. Nov. 2023
Dear Kennis, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Gut

Niclas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im November 2023
Antwort von Frédéric Manager am 14. Nov. 2023
Dear Niclas, My team and I are very grateful for your review. They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Gut

johan

Aufenthalt von 3 Nächten im November 2023
Antwort von Frédéric Manager am 10. Nov. 2023
Hello Johan, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.The next time you come in our hotel, we will aim for a score of 10 out of 10, our goal is your total satisfaction ! Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Gut

Lizzie

Great little hotel for a cost effective stay in Paris, really great location
Aufenthalt von 3 Nächten im November 2023
Antwort von Frederic MODE, Manager am 7. Nov. 2023
Dear Lizzie,My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

2/10 – Ungenügend

Josh

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Frédéric MODE, Manager am 31. Okt. 2023
Dear Mister BUTTEN, We are sorry that the service did not meet your expectations, and we beg to accept our sincerest apologies.Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations and earns your trust when you next stay with us.Best RegardsFrédéric MODEManager

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im Oktober 2023
Antwort von Frédéric Manager am 26. Okt. 2023
Hello John, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
一泊の金額はそこそこ高いホテルですが、シャワーブースで下水が臭い、正直不快でした。 また洗面所の床には見たこともない虫が這っていて驚きました。2泊だけだったので我慢しましたが、もう二度と泊まりたくないです。
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Frederic MODE, Manager am 20. Okt. 2023
Dear Mister SATOKO, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

10/10 – Hervorragend

Manlio

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Frédéric Manager am 11. Okt. 2023
Dear Manlio,Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

10/10 – Hervorragend

Patrick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Frédéric MODE, Manager am 9. Okt. 2023
Dear Patrick, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations ! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

10/10 – Hervorragend

Manlio

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Frédéric MODE, Manager am 9. Okt. 2023
Dear Manlio, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.

8/10 – Gut

Hitesh

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Frédéric MODE, Manager am 6. Okt. 2023
Dear HITESH, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, your satisfaction is our priority !Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 – Gut

James

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Frédéric Manager am 5. Okt. 2023
Dear James,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, your satisfaction is our priority ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Hervorragend

Sandro Guzman

Aufenthalt von 7 Nächten im September 2023
Antwort von Frédéric MODE, Manager am 2. Okt. 2023
Dear Sandro, First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great location!
Great location! Near a subway line to city attractions but the line you take to the airport was about a 20 min walk away. The room was great. We stayed in the triple because it was one of the few rooms I could find at any hotel that actually had two completely separate beds. It was clean and the bathroom was larger than expected. The pictures are very accurate to what the room and hotel look like in real life. The staff were very nice and attentive, and there's lot of free bottled water. Lots of restaurants and shopping nearby. I would stay here again!
Aufenthalt von 1 Nacht im September 2023
Antwort von Frédéric MODE, Manager am 25. Sept. 2023
Dear Madam LARNER, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 – Hervorragend

Manlio

Aufenthalt von 2 Nächten im September 2023
Antwort von Laeticia Assistant Manager am 22. Sept. 2023
Dear Cristina, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards. Laeticia Assistant Executive Manager

10/10 – Hervorragend

Ruchi

Aufenthalt von 7 Nächten im September 2023
Antwort von Frederic MODE, Manager am 21. Sept. 2023
Hello Ruchi, My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéric MODE Manager

6/10 – Okay

Yasuo

Aufenthalt von 1 Nacht im September 2023
Antwort von Frédéric MODE, Manager am 9. Okt. 2023
Dear Yasuo,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 5 out of 5, your satisfaction is our priority ! Looking forward to welcoming you shortly in our Hotel.Yours sincerely

8/10 – Gut

Johanna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Vore bra med en stol på rummet och hudkräm i badrummet. Stort rum vilket är positivt. Gott kaffe i lobbyn. Skön säng.
Aufenthalt von 1 Nacht im September 2023
Antwort von Frédéric MODE, Manager am 18. Sept. 2023
Hello Johanna, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarksLooking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 5 Nächten im September 2023
Antwort von Frédéric MODE, Manager am 12. Sept. 2023
Hello from Paris,My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéric MODE Manager

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Great Location
Great location, very helpful staff. Very small rooms.
Aufenthalt von 3 Nächten im August 2023
Antwort von Frederic MODE, Manager am 4. Sept. 2023
Hello from Paris, Thank you for sharing your experience following your stay in our fully renovated hotel in 2021We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarks about the size the room. Looking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Hervorragend

Jennifer R

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was amazing!! I went to Paris by myself to attend my friend's wedding. I needed help getting ready. Laeticia helped me zip up my dress and did my hair! She was on break when she did this. She was so helpful and did an incredible job!! Sophie greeted me outside as I was lost when I first arrived. She was very helpful and gave me directions on where to go every morning. Shakir was also amazing and helped me with a international adapter, a wine key, ice, water...and great service. All around a great experience. I highly recommend Axel Opera as I felt safe and at home. I feel like the staff became my friends. Thank you so much all of you!! Merci!!!
Aufenthalt von 6 Nächten im August 2023
Antwort von Frédéric MODE, Manager am 31. Aug. 2023
Dear Jennifer, First of all, we would like to tell you that we took the time to share your feelings following your stay at MAISON AXEL and it is with great pleasure that we receive this feedback from you. Your satisfaction and this return are the best rewards for our staff who work day after day to offer you a perfect quality of service and memorable moments. Looking forward to welcoming you again and continuing to satisfy you. Sincerely.Frederic MODEManager

10/10 – Hervorragend

Berenice

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Estancia en Paris
Wowwww Qué hotel tan encantador Me encantooooo, hice la reservación de emergencia y quede súper satisfecha. Me pareció “cercano” a muchos lugares de interés , fácil acceso y súper confortable. La gente del staff y recepción son un amor , gracias por todo. El cuarto cuenta con todo lo necesario y más para hacer la estancia súper agradable, quede muy satisfecha. Volveré
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Laeticia Assistant Manager am 11. Aug. 2023
Dear Angela, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon. Our warmest regards.

10/10 – Hervorragend

shunsuke

Aufenthalt von 4 Nächten im August 2023
Antwort von Frederic MODE, Manager am 1. Sept. 2023
Dear Mister Shunsuke Harada, My team and I are very grateful for your review They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

6/10 – Okay

Rebekka

Aufenthalt von 3 Nächten im Juli 2023
Antwort von Laeticia Assistant Manager am 10. Aug. 2023
Dear Rebekka, by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you. We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies. Best regards

8/10 – Gut

Nimalika

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great location
Wonderfully located and great place to see all the sights of Paris
Aufenthalt von 3 Nächten im Juli 2023
Antwort von Frederic MODE, Manager am 31. Juli 2023
Hello NIMALIKA,My team and I are very grateful for your remarks.They will encourage us to maintain our efforts so that the services we provide for you fully meet your expectations.Looking forward to welcoming you shortly in our Hotel.Yours sincerelyFrédéricManager

8/10 – Gut

Steven

Aufenthalt von 4 Nächten im Juli 2023
Antwort von Laeticia Assistant Manager am 19. Aug. 2023
Dear Mister Steven, We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day. The next time you come in our hotel, we will aim for a score of 5 out of 5. Looking forward to welcoming you shortly in our Hotel. Yours sincerely

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We really enjoyed our stay at Maison Axel Opera. The standard room is fairly large by Parisian standards. The bed was very comfortable and the AC was nice and cold during a summer heatwave! We had a really early flight and the front desk was very helpful in booking us a taxi for 4:30 in the morning. The neighborhood is really busy and bumping but that means there’s some great food options and stuff to do nearby. Book with confidence!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Frédéric MODE, Manager am 26. Juli 2023
Dear Claudia,Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 5/5 ! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager

10/10 – Hervorragend

Diego

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super
Very nice, the location is good, the place is clean, the staff nice and very easy to move around. Great stay
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Frederic MODE, Manager am 17. Juli 2023
Dear Mister STROZZI, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon.Our warmest regards.Frédéric MODEManager

10/10 – Hervorragend

Kellee, Los Angeles

Aufenthalt von 5 Nächten im Juli 2023
Antwort von Frederic MODE, Manager am 4. Aug. 2023
Dear Kellee, Thank you very much for this warm and complimentary feedback. We are delighted to have been able to offer you a service that exceeded your expectations! Thank you once again, you encourage us to continue to provide excellent services to our customers. We will make sure to share your message with the whole team and hope to see you again very soon. Our warmest regards. Frédéric MODE Manager

6/10 – Okay

Verifizierter Reisender

Gut: Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Frédéric MODE, Manager am 10. Juli 2023
Hello from PARIS,by answering our questionnaire, you haven taken the time to give us your opinion about your stay in our hotel, and we thank you.We are sorry that the service did not meet your expectations, and we beg you to accept our sincerest apologies.Best regardsFrédéric MODEManager

8/10 – Gut

Gailda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A very conveniently located boutique hotel that has plenty around it (shops, dining options and a 1 min walk to Grand Boulevard station)! I appreciated the complimentary room upgrade and can confirm that the rooms look to be newly renovated and are decorated in a charming way. As with most hotels in Paris, the room was on the smaller side but it was adequate for two people with a medium suitcase each. There is also a lift but it is very small (I.e. It fits 3 people max, but realistically, only fits 1 person their suitcase at a time), no mini fridge and also no toiletries provided beyond one refillable bottle installed in the bathroom that is a multi-purpose shower gel and shampoo/conditioner in one. During my two day stay here, the fire alarm also went off twice. Once was during the morning at around 8am which was fine because I was awake but the other time was 2.30am which woke me up (and presumably all other occupants) and was very disruptive in the middle of the night. Despite this, this hotel was still an overall better stay than the other two hotels I stayed in while in Paris (in terms of staff professionalism, safety and security, location and condition of room) and I would book with them again.
Antwort von Frédéric MODE, Manager am 10. Juli 2023
Hello from Paris,Thank you for taking the time to give us this feedback. What a pleasure to read that your experience was very positive! Our first mission is to provide you with flawless hospitality, comfort at all times in a clean and welcoming environment ! I hope to welcome you again soon, SincerelyFrédéric MODEManager

8/10 – Gut

Ronald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Business in Paris
The hotel has recently been updated but the rooms are quite small . The elevator in the hotel has enough room for one person and a bag. Breakfast has a fair amount of choices. The location of the hotel is excellent. Close to many restaurants, stores and the metro.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Frédéric MODE, Manager am 10. Juli 2023
Dear Mister FOX,Thank you for sharing your experience following your stay in our fully renovated hotel in 2021 ! We are happy to know that our team was able to satisfy you in your requests and stand out, your opinion is an additional motivation to persevere towards the best possible service day after day.The next time you come in our hotel, we will aim for a score of 10 out of 10, we have noted your remarksLooking forward to welcoming you shortly in our Hotel.Yours sincerely

10/10 – Hervorragend

GANGSEOG

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was hard to tell how spacious the room is based on the metric information and photos provided when I was making a reservation. Thus when we checked in, we realized that our room was too small for two of us. Very fortunately, Sophie, the hotel supervisor, was nice enough to accommodate our request and switched our room to a bigger one, which was much more comfortable. The staff was attentive and friendly.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Frédéric MODE, Manager am 3. Juli 2023
Dear Mister RYU, Thank you for taking the time to give us this feedback. What a pleasure to read that your experience was very positive! Our first mission is to provide you with flawless hospitality, comfort at all times in a clean and welcoming environment! I hope to welcome you again soon, SincerelyFrédéric MODEManager

10/10 – Hervorragend

Dana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay at Maison Axel Opera, the staff was so helpful in receiving our luggage that came late. The room was comfortable and the A/C worked great. Area was clean, breakfast good, and the area was central to metros. Thanks so much!
Antwort von Frédéric MODE, Manager am 3. Juli 2023
Dear Dana, Thank you for taking the time to share your recent experience with us. On behalf of the entire hotel team, I would like to thank you for giving us all these 5/5! It's always encouraging to get positive ratings, especially when they come from those who matter most - you! The greatest gift we can receive is your appreciation! I'll be sure to pass on your comment to the team members immediately!. Once again, thank you for taking the time to share your experience with us. We look forward to welcoming you back soon. Sincerely, Frédéric MODE, Manager