Sehr geehrter Herr Manfred,Vielen Dank für Ihr positives Feedback. Es freut uns zu hören, dass alles bestens war und Sie gerne wiederkommen möchten. Wir freuen uns schon darauf, Sie erneut bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,Hotel Kristal Team

Dear Mr. Hans,Thank you for taking the time to provide us with feedback. We're pleased to know that you found our hotel's location advantageous.We appreciate your suggestion regarding a welcome drink, and we'll certainly consider it to enhance the guest experience. We will also review our towel usage to be more economical and eco-friendly.We apologize for the inconvenience with the lift's operating hours, and we'll assess how we can improve accessibility for guests with mobility concerns.Your input is valuable, and we hope to have the opportunity to welcome you back in the future, addressing these concerns for a more enjoyable stay.Best regards,Hotel Kristal Team

Dear Mr. Bernhard,Thank you for the excellent rating. Your feedback is greatly appreciated, and we're delighted to know that you had a positive experience with us.Warm regards,Hotel Kristal Team

Dear Mrs. Monika,We appreciate the time you took to provide us this excellent rate.Until you visit us again, kind regards,Hotel Kristal Team

Dear Mrs. Ruzica,Thank you for staying with us and for sharing your impressions. Your remark about parking; Hotel Kristal offers just a limited number of parking places, which is also indicated on all of our booking platforms. There are other parking possibilities near the hotel, but we do understand that during the high season can be difficult to find parking. We kindly ask for your understanding.We take this opportunity to invite you to stay with us on some other occasion.With kind regards,Hotel Kristal Team

Dear Mr. Wolfgang,Thank you staying with us at Hotel Kristal and for sharing your experience with us. It always gives us great pleasure to hear our guests are happy and taking home nice memories.We hope to welcome you in Hotel Kristal again.Kind regards,Hotel Kristal Team

Thank you so much for taking the time to rate us and for sharing your positive feedback with us. Your impression about our services is for us very important. We hope, you ll give us your trust even the next time you will be in Opatija.Till then, best wishes,Hotel Kristal Team

Dear Mrs. Manuela,Thank you so much for taking the time to rate Hotel Kristal.Till your next stay with us, kind regards,Hotel Kristal Team

Dear Mrs. Jutta, Thank you for sharing your opinion about your recent stay with us. We are happy to read that you spent nice time here with us, thank you for the detailed information, useful for our future guests. We look forward to welcoming you back. Best regards, Jasmina Šašivarević Hotel Manager

Dear Mrs. Monika,Thank you so much for the rate you provide for our hotel. Yes, you re wright, our hotel is not perfectly wheelchair accessible.You can always get our recommendation for the hotel from our group that is more suitable.Kind regards,Hotel Kristal Team

Dear Mr. Heribert, Thank you for taking the time to rate Hotel Kristal. Kind regards, Jasmina Šašivarević Hotel Manager

Dear Mr. Georg, Thank you for taking the time to rate Hotel Kristal. According to your rate we consider we didn't fully met your expectations, therefor we hope you will give us a second chance once. Kind regards, Jasmina Šašivarević Hotel Manager

Sehr geehrter Herr Helmut, Wir freuen uns, Ihre Erwartungen erfüllt zu haben. Wir hoffen, Sie besuchen uns eines Tages wieder. MFg Jasmina Šašivarević Hotel Manager

Dear Mr. Martin, Thank you for staying with us and also for sharing your experience with us. We are very sorry about the air-conditioning situation that we had during your stay, please, once again accept our apology. We hope there will be a chance that you visit us again someday, so we could have the chance to improve your overall impression. Regards, Jasmina Šašivarević Hotel Manager