Basierend auf 994 geprüften Bewertungen

4,1 von 5
Von 82% der Gäste empfohlen
4,3 Sauberkeit der Zimmer
4,3 Service
4,2 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 12.01.2019
Wir sind nicht empfindlich, aber sauber ist was anderes. Sehr skurrile Leute wohnten dort, nachts war an Ruhe nicht zu denken. Frontdesk service war okay, je nachdem, wer dort stand...
Kommentar von Hotelmanagement
12.01.2019 von Chelsea, Hotelmanagement
Thank you for your feedback. We have taken your comments to the respective departments for review.
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 14.10.2017 auf Ebookers
Hallo, Der Service ist wirklich sehr freundlich und sehr gut. Hotel ist Klassssee
Kommentar von Hotelmanagement
16.10.2017 von Alberto A., Hotelmanagement
Sehr geehrter Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, diese positive Bewertung zu schreiben. Wir freuen uns über das Feedback. Wir hoffen, Sie werden uns in Zukunft wieder besuchen!
4 von 5
Empfohlen
für Alle
von einem verifizierten Reisenden

Veröffentlicht am 29.05.2017
Gutes Hotel, die Damen an der Rezeption waren sehr Hilfsbereit. Safe auf dem Zimmer fehlt
Kommentar von Hotelmanagement
02.06.2017 von Chelsea, Hotelmanagement
Thank you for sharing your experience at the Sheraton Ontario Airport Hotel. We are actually in the process to installing safes. We hope you will stay with us again when you are in Ontario.
3 von 5
von einem verifizierten Reisenden

Veröffentlicht am 09.04.2024
Very convenient and close to airport. Free shuttle service on the hour was nice. Rooms are clean but a bit outdated. The AC/heater unit must’ve been older. My allergies developed really bad from the poor ventilated AC/heater unit and I was sick from it.
Kommentar von Hotelmanagement
15.04.2024 von Victoria Houston, Hotelmanagement
Dear June,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention, I sincerely apologize . I will share your message with the hotel leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 01.04.2024
very convenient and provide 24/7 shuttle to ONT . Recommended
Kommentar von Hotelmanagement
01.04.2024 von Victoria Houston, Hotelmanagement
Dear Quilin,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Customer ServiceSheraton Ontario Airport Hotel
5 von 5
von einem verifizierten Reisenden aus Covina

Veröffentlicht am 26.03.2024
Convenient location, with friendly and helpful staff
Kommentar von Hotelmanagement
26.03.2024 von Victoria Houston, Hotelmanagement
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear guest feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leaders hip team to ensure necessary improvements are made to enhance our guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Customer ServiceSheraton Ontario Airport Hotel
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 06.03.2024
Kommentar von Hotelmanagement
07.03.2024 von Victoria Houston, Hotelmanagement
Dear Oliver,On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear guest feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leaders hip team to ensure necessary improvements are made to enhance our guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Customer ServiceSheraton Ontario Airport Hotel
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 06.03.2024
Kommentar von Hotelmanagement
26.03.2024 von Victoria Houston, Hotelmanagement
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear guest feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leaders hip team to ensure necessary improvements are made to enhance our guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Customer ServiceSheraton Ontario Airport Hotel
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 05.03.2024
Didn’t know this property had some renovations going on. Otherwise it was great!
Kommentar von Hotelmanagement
05.03.2024 von Victoria Houston, Hotelmanagement
Dear Kristen,On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear guest feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leaders hip team to ensure necessary improvements are made to enhance our guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Customer ServiceSheraton Ontario Airport Hotel
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 27.02.2024
Kommentar von Hotelmanagement
20.03.2024 von Victoria Houston, Hotelmanagement
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about recent stay. It is always encouraging to hear guest feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel leaders hip team to ensure necessary improvements are made to enhance our guest experience. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.Sincerely,Customer ServiceSheraton Ontario Airport Hotel