Basierend auf 6 geprüften Bewertungen

4,5 von 5
Von 75% der Gäste empfohlen
4,8 Sauberkeit der Zimmer
4,4 Service
4,4 Komfort der Zimmer
4,4 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
5 von 5
Empfohlen
für Paare
von einem verifizierten Reisenden aus Kiel

Sehr hübsche, ruhige Villa mit eigenem Pool

Veröffentlicht am 26.10.2016
Gut: Die freundlichen Menschen
Nicht so gut: fällt mir im Moment nichts ein
Lage: Das Hotel liegt abgeschieden. Alle Auslüge haben wir mit einem Taxifahrer und Reiseleiter gemacht.
Die Villa war sehr hübsch und ruhig. Von anderen Gästen komplett abgeschieden. Super nettes Personal, tolle Küche , alles frisch zubereitet- a là Carte. Schöner Privatstrand mit super Service.
5 von 5
von einem verifizierten Reisenden

lujo a orillas del oceano indico

Veröffentlicht am 03.09.2018 auf Hotels
Excelente hotel en la maravillosa zanzibar. Con todos los lujos, atencion personalizada por tu mayordomo las 24hs y por el manager del hotel tambien. La villa, el hotel, la comida, las playas y el staff, todo fue excelente. pasamos 5 noches increibles.
Kommentar von Hotelmanagement
04.09.2018 von Christopher Sardet , Hotelmanagement
Dear Guest, Thank you very much for staying with us during your holiday in Zanzibar and for sharing your fantastic feedback on hotels.com. We are delighted to read that you were happy with your stay and we all hope you will return to The Star of the East very soon. Best regards. Christopher Sardet Operations Manager
2 von 5
von einem verifizierten Reisenden

Veröffentlicht am 19.08.2018
The room and venue were nice and as expected. Unfortunately the service did not keep up. They rely heavily on the butler service for the Start of the East part of the resort, however we found that our butlers were unresponsive and uncommunicative. We had planned to spent three relaxing days at the resort, however, most of our time was spent trying to figure out how to order food and how to find the facilities. The management was receptive to our issues and is working through a partial solution.
Kommentar von Hotelmanagement
23.08.2018 von MSchibler , Hotelmanagement
Dear Guest Thank you for your feedback which we already have received on site during your stay. I am terribly sorry that your stay was not to your entire satisfaction and we will review the services in question. It is very unfortunate that there seems to have been an accumulation of mishaps in your case as the very vast majority of our guests are very happy with all aspects of their stay. Best regards
5 von 5
Empfohlen
für Alle
von einem verifizierten Reisenden aus Washington State

Wonderful family stay

Veröffentlicht am 15.11.2017
Gut: The staff, the spacious villa, the food, the grounds, and the weather -- it was pretty perfect in October.
Nicht so gut: A daily (free) excursion to Nungwi town might be nice. Make the private pool deeper, and create some direct beach access villas.
Lage: Very far from airport and excursions (spice tour, monkey forest, The Rock).
My 8 year old and husband and I stayed here for 11 nights. Everything was as expected, and in some cases exceeded expectations. The villa is roomy, and plenty of space for privacy. The staff is incredibly friendly and eager to help sort out any problems. They taught us some swahili and really helped us feel comfortable and welcomed. We needed electrical tape to mend a frayed computer cord and that was provided quickly - so impressed. Our room was always cleaned well, and often with decorative surprises, even for my child's bed. The food was kind of hit or miss. Some of it was outstanding, but other times, really not good. We never starved though, and you are spoiled for choices so if something doesn't work out, just order something else! The service down at the beach was very good and we loved having the private beach and sun loungers. I would not have stayed at this property without that amenity! The only downside, which is VERY minor is that the private pool is more like a wading pool - it's only about 2 feet deep and the resort itself is a long drive from from doing excursions elsewhere. If you want to do those, I'd recommend staying for several nights in Stone Town and do them from there. Shopping is much better there too. Overall, we had a very good stay and I would definitely go back.
5 von 5
von Doris

Veröffentlicht am 13.09.2017 auf Hotels
Everything was great!
Kommentar von Hotelmanagement
05.09.2018 von LAGEMMA, Hotelmanagement
Dear Guest Thank you for your kind feedback. We all hope you will be returning very soon
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 24.06.2013 auf Hotels
Kommentar von Hotelmanagement
05.09.2018 von LAGEMMA, Hotelmanagement
Dear Guest Thank you for your score. We appreciate it very much