Bewertungen von Diamonds Star of the East Zanzibar

3.5 out of 5
Diamonds Star of the East Zanzibar
Nungwi Road, Nungwi, Zanzibar

Bewertungen

7,6

Gut

6 von insgesamt 14 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
3 von insgesamt 14 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 14 Gästebewertungen haben eine Bewertung von 6 - Okay" "
2 von insgesamt 14 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 14 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

9,0/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Mirka, Kiel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr hübsche, ruhige Villa mit eigenem Pool
Die Villa war sehr hübsch und ruhig. Von anderen Gästen komplett abgeschieden. Super nettes Personal, tolle Küche , alles frisch zubereitet- a là Carte. Schöner Privatstrand mit super Service.

10/10 – Hervorragend

Vera

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Сказка
Отличный отель, в котором все замечательно- роскошные вилла, вкусная еда,отличное обслуживание. К вилле прикреплёны 2 батлера. Пляж с белым песком, океан роскошный даже в отлив, что для Занзибара редкость
Aufenthalt von 5 Nächten im November 2018
Antwort von Diamonds Star of The East Team am 23. März 2019
Dear Vera, Thank you for posting a great review on your stay with us. We are glad you had an enjoyable stay with us and we hope to have the pleasure to welcome you back in future. Best regards,

10/10 – Hervorragend

Juan pablo

lujo a orillas del oceano indico
Excelente hotel en la maravillosa zanzibar. Con todos los lujos, atencion personalizada por tu mayordomo las 24hs y por el manager del hotel tambien. La villa, el hotel, la comida, las playas y el staff, todo fue excelente. pasamos 5 noches increibles.
Aufenthalt von 5 Nächten im August 2018
Antwort von Christopher Sardet am 4. Sept. 2018
Dear Guest, Thank you very much for staying with us during your holiday in Zanzibar and for sharing your fantastic feedback on hotels.com. We are delighted to read that you were happy with your stay and we all hope you will return to The Star of the East very soon. Best regards. Christopher Sardet Operations Manager

4/10 – Schlecht

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Komfort des Zimmers
The room and venue were nice and as expected. Unfortunately the service did not keep up. They rely heavily on the butler service for the Start of the East part of the resort, however we found that our butlers were unresponsive and uncommunicative. We had planned to spent three relaxing days at the resort, however, most of our time was spent trying to figure out how to order food and how to find the facilities. The management was receptive to our issues and is working through a partial solution.
Aufenthalt von 3 Nächten im August 2018
Antwort von MSchibler am 23. Aug. 2018
Dear Guest Thank you for your feedback which we already have received on site during your stay. I am terribly sorry that your stay was not to your entire satisfaction and we will review the services in question. It is very unfortunate that there seems to have been an accumulation of mishaps in your case as the very vast majority of our guests are very happy with all aspects of their stay. Best regards

10/10 – Hervorragend

Holly, Washington State

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wonderful family stay
My 8 year old and husband and I stayed here for 11 nights. Everything was as expected, and in some cases exceeded expectations. The villa is roomy, and plenty of space for privacy. The staff is incredibly friendly and eager to help sort out any problems. They taught us some swahili and really helped us feel comfortable and welcomed. We needed electrical tape to mend a frayed computer cord and that was provided quickly - so impressed. Our room was always cleaned well, and often with decorative surprises, even for my child's bed. The food was kind of hit or miss. Some of it was outstanding, but other times, really not good. We never starved though, and you are spoiled for choices so if something doesn't work out, just order something else! The service down at the beach was very good and we loved having the private beach and sun loungers. I would not have stayed at this property without that amenity! The only downside, which is VERY minor is that the private pool is more like a wading pool - it's only about 2 feet deep and the resort itself is a long drive from from doing excursions elsewhere. If you want to do those, I'd recommend staying for several nights in Stone Town and do them from there. Shopping is much better there too. Overall, we had a very good stay and I would definitely go back.
Aufenthalt von 11 Nächten im Oktober 2017

10/10 – Hervorragend

Doris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was great!
Aufenthalt von 2 Nächten im September 2017
Antwort von LAGEMMA am 5. Sept. 2018
Dear Guest Thank you for your kind feedback. We all hope you will be returning very soon

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von LAGEMMA am 5. Sept. 2018
Dear Guest Thank you for your score. We appreciate it very much

4/10 – Schlecht

kbtravelsalot, Ohio

Gut: Sauberkeit und Komfort des Zimmers
This hotel needs updating!
I had wanted a non- smoking standard room and when I went into the room it was so smokey and was not at all what I was expecting! So the manager switched my room but made me pay more for it. The pool area was nice and the people that worked at the attached restaurant/bar were very friendly.

6/10 – Okay

tufhattumafala, new york

Gut: Personal & Service und Komfort des Zimmers
The staff was very nice they upgraded me to a oceanview room from the tiny chicken coop i was in. that room had a slight mildew smell to it
I would like to thank the staff for bieng vey accomodatin

8/10 – Gut

davidpr, pr

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
will stay again
excelent location, beautifull beach, lots of nice places to go and restaurants walking distance, near Las Olas

2/10 – Ungenügend

alonso, fort myers florida

Verbesserungswürdig: Sauberkeit, Personal & Service und Komfort des Zimmers
old fashioned and has lost quality
i booked this hotel but was very disapointed with the hotel as it has very little money put in to modernize and upgrade.i would not recommend to anybody.not located in a hot spot but is on the beach though not close to any activity like miami or ft lauderdale.After I viewed the hotel and room,I thanked them enormously for refunding my deposit and canceling my stay.

8/10 – Gut

gabriela, new orleans

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
feel good
very good hotel, close to the beach, be careful parking is not free

6/10 – Okay

travellove, kansas city mo

Gut: Personal & Service und Komfort des Zimmers
this hotel was good for the money
had a great time the best part was the bar on the beach great prices and the bartenders were the best

8/10 – Gut

Theman, Chicago

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Nice place to stay.
I have been going to this Hotel for about four years in a row... I like the fact that its at the end of the Hollywood Boardwalk. Close enough walk tothe shopping and Bandshell. But far enough away so you can spend a quiet romantic evening on the beach.... There is also multiple restaurants and stores at the hotel...