Basierend auf 668 geprüften Bewertungen

Sie haben in diesem Hotel übernachtet. Wir haben es überprüft.
4,1 von 5
Von 93% der Gäste empfohlen
4,3 Sauberkeit der Zimmer
4,3 Service
4,0 Komfort der Zimmer
4,0 Allgemeiner Zustand
Sie haben in diesem Hotel übernachtet.
Wir haben es überprüft.
4 von 5
für Familien
von einem verifizierten Reisenden aus Denby Dale

Terrific Staff Makes Perfect City Break

Veröffentlicht am 23.11.2015
Gut: Staff Family friendly Swimming pool Games in the reception and lounge area
Nicht so gut: More value for money on the evening menu. Either bring up to standard of the price being charged or lower the price.
Lage: York. 10min walk into the town centre. Went for the Xmas festival and plenty to see and do in the city centre.
Really eye-opening example of how a hotel should cater for families. Reception and lounge area is spotless yet has games and consoles dotted around the place for kids and adults alike to enjoy. Kids stayed for free as well as free breakfast. Staff were superbly accomodating and extremely profressional. Just 1 star off for the food. Not bad, far from it but top-tier pricing for average food just detracts from an otherwise great stay
2 von 5
von einem verifizierten Reisenden aus International


Veröffentlicht am 20.11.2015
Gut: Location
Nicht so gut: Their star rating needs to be lowered to 2.5
Lage: good
Billing from fist checking in was confusing... - Refused to put my room service on the Bill because they had failed to swipe my credit card at check in! - Claimed my second day breakfast was not included because for some strange reason they had only taken one day charges for my two day stay at my check in? - The breakfast staff had difficulty understanding English, left me standing at the table with my 2 year old asking for a high chair, while he could only keep repeating tea or coffee? When we finally got him to understand we got out high chair then he ignored our gestures to get his attention three times, so we had no tea or coffee served at breakfast! Our expectations of a cot was a fold down bed settee that took all the floor space within the room. The quality of the breakfasts was very poor. The staff disorganized and 2 star. £11.00 per night charge for parking your car in the hotel carpark!!
5 von 5
für Alle
von einem verifizierten Reisenden

Great hotel and close to the city centre

Veröffentlicht am 11.11.2015
Gut: Location,facilities. Wii and x box in the bat area which is a great idea if you have kids!
Nicht so gut: Slight modernising of rooms and option of double rooms other than a queen and sofa bed
Lage: City close by and a very nice Indian close by mirchiz. Take your own booze which keeps the price down too. Not great service but the food was lovely
Stayed here on the weekend of the 7th Nov 2015 and had a great time. The staff were brilliant and more than accommodating. The hotel itself was really good with a nice little swimming pool as an added extra. The rooms are a little bit dated but it's fine for a base. The location is great. Only a short walk to the city pubs and clubs so no need to spend out on taxis unless your feeling lazy! Will definitely look at staying here again if I went back to york
5 von 5
für Familien
von einem verifizierten Reisenden aus Preston

Good, comfortable hotel

Veröffentlicht am 04.11.2015
Gut: Games for kids and swimming pool which they really enjoyed
Lage: Well situated for York city centre and all it offers
No silly restrictions like some hotels stayed in.
2 von 5
von einem verifizierten Reisenden aus Herts

Expensive hotel for the limited facilities

Veröffentlicht am 04.11.2015
Gut: Staff, food, kids activities
Nicht so gut: Bar area
Lage: Pretty good location next to the river with a short walk into town.
The hotel was pretty expensive which is fine if you are getting a great experience with it. The lounge and bar area was also the reception area. The rooms were very tight and unimaginative. The staff were really helpful and the the food was good.
4 von 5
für Alle
von einem verifizierten Reisenden aus Glasgow

Good hotel but uncomfortable beds

Veröffentlicht am 20.10.2015
The hotel is located a short walk from all of the local attracting in York and has its own car parking (£11 a night) as well as a pool. Breakfast was good and so was room service. The only negative was we found the bed really uncomfortable. It was far too hard and the pillows weren't great either, though the hotel seems to have spend a lot of time and effort trying to get this right going by the leaflets in the room on the beds and their design
5 von 5
für Alle
von einem verifizierten Reisenden aus SouthShields

Excellent hotel close to shops restaurants etc

Veröffentlicht am 07.10.2015
Gut: We really enjoyed breakfast the dining room has large windows which looks out onto the river walkway there was plenty of room with excellent food
Nicht so gut: Does not need improving perfect as it is.
Lage: The hotel is quite central about a15min walk to the city centre.
Very nice hotel clean comfortable and our room was a very good size. I would certainly recommend this hotel and definitely stay there on any future visits to York.
3 von 5
von einem verifizierten Reisenden


Veröffentlicht am 29.09.2015
Found room was rather basic for what was charged. I know Novotel is a no frills hotel but room was bland. I paid over £200 for the 2 night stay...breakfast was not included. It would cost another £13.95 each. It was a 25 mins walk into the city centre. Had a meal in the restaurant on our last evening there. We ordered drinks first, a cocktail with no flavor what so ever, just ice, mint and some form of tonic/soda water. I asked for mine to be replaced my husband did not want to make a fuss and kept his. The cocktails were nearly £7.00 The replacement tasted a little bit better. The food was just OK, nothing fantastic.
5 von 5
für Alle
von einem verifizierten Reisenden

Veröffentlicht am 25.09.2015
We had a lovely weekend at the hotel, it was a 10 minute walk from the river front and all the shops, the room itself was fantastic, the bed was really comfy and overall we had a really great stay.
1 von 5
von einem verifizierten Reisenden aus Lexington Ky

could not have been worse

Veröffentlicht am 19.09.2015
Gut: The parking lot
Nicht so gut: Everything-- most especially housekeeping
Lage: York cathedral, the town itself, the Roman wall, antiques, tea rooms. It is lovely.
First the hotel was impossible to find, we wasted over an hour. When we called, the receptionist gave us a landmark. When I told the receptionist about the signage issue, she was rude or at least condisending. Our room was not very clean. Especially the carpets. We had not have lights by the bed to enable us to read. The next morning when I was taking my shower I found mice or rat droppings. That had been swept into the corner of the shower stall. I finished,but my sister was unable to wash. I photograph the carpet and the feces. Also, I was horrified when I realize how slippery the shower was and there was no bath mat. Extremely dangerous. No safe bar in the shower/ tub..again, safety..I saw the manager immediately. He was embarrassed. He did not offer to take the cost of our room off the bill. But he provided with a complimentary taxi to go to and from town centre.It was a horrible experience.