We greatly enjoyed our stay at the Snug. Cottage is beautiful inside, and the owners clearly put a lot of thought it to making the stay enjoyable, with a welcome basket, board games to play, and a booster seat for the littles. The cottage is within a lodge park of about 15-20 similar cottages. There’s a nice walking path within the lodge.
Re: staying during pandemic. The cottage was clean, and the owners clean the hot tub between guests. Hand sanitizer was available. For future guests, recommend doing grocery shopping before you get to the town of Otterburn (there’s only a small convenience). There’s one place that does takeaway option in town. The restaurants seemed nice, but didn’t seem like they offered outside eating options. Hope that helps.