Blick von der Unterkunft

Bewertungen von Samsara Cliff Resort

3.5 out of 5
Samsara Cliff Resort
West End Road, Negril, Westmoreland

Bewertungen

7,4

Gut

308 von insgesamt 974 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
307 von insgesamt 974 Gästebewertungen haben eine Bewertung von 8 - Gut" "
170 von insgesamt 974 Gästebewertungen haben eine Bewertung von 6 - Okay" "
100 von insgesamt 974 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
89 von insgesamt 974 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

7,8/10

Personal & Service

7,0/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

elisabeth

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Holly am 24. Jan. 2020
Thank you for this ranking of 6 out of 10, we're happy you enjoyed your Samsara experience. Thank you for the review and for choosing Samsara for your Jamaican holiday.

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Das Hotel hat einen tollen Standort direkt an den Klippen Negrils mit einer unglaublichen Wassserqualität. Die Liegen vor Ort sind sehr komfortabel und der Blick ist einmalig - Sonnenuntergang inklusive. Das Hotel als Solches Bedarf dringender Investitionen in die Gemeinschaftsflächen wie Bar und Restaurant. Die Zimmer waren komfortabel und sauber. Dem Personal beim Check-in und auch an der Bar fehlte es jedoch an Motivation und Gastfreundschaft.
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Holly am 6. Jan. 2019
Thank you so much for taking the time to leave us a review. We are so happy you liked our little family-owned hotel and enjoyed the gifts that Mother Nature has bestowed upon us! We are happy you found your room to be comfortable and that we kept it clean for you every day. We are saddened to hear that you felt our staff were not friendly, or motivated! Many, many reviews praise our staff for their cheerful can-do attitudes, so we are perplexed as to how or why you found them to be otherwise but we heartily apologize and will follow up on your comments. Thank you for choosing Samsara and we hope to see you again sometime!

10/10 – Hervorragend

Kathi, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Riff direkt vor dem Hotel ist das schönste der Umgebung, man kann direkt ins Paradies springen! Das Personal ist rundum sehr sehr nett und freundlich und will, dass das Erlebnis Jamaika ein ganz besonderes wird. Bananen und Pflaumen vom Markt geschenkt und eine Führung durch die Obstbäume im Garten. Wirklich persönlich, spontan und einfach so, das ist Jamaika!
Aufenthalt von 18 Nächten im Oktober 2018
Antwort von Holly am 26. Okt. 2018
Thank you so much for the 5-star rating and review! We are thrilled that you enjoyed your stay at our little family-owned hotel, and we are glad that our amazing staff was able to make your Jamaican experience a special one. It’s a wonderful island, known as the Land of Wood and Water, but the people are truly what make it such a fabulous place to vacation. We hope to host you again on your next trip to Negril. When you are ready to book, please email us about the 10% returning guest discount!

8/10 – Gut

Roland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 14 Nächten im September 2017

6/10 – Okay

Monika

Gut: Sauberkeit und Komfort des Zimmers
Beautiful place on a fantastic Cliff
We had a beautiful cottage in a fantastic garden, we felt like in paradise. The cliff and the sea - it can not be better. We aspected a jacuzzi ( like in the Hotel-description) because of the problems of spinal column of my husband. But in one month of our stay, the slogan of the reception was: we work on it. The boss of the hotel promised a concession, but it never came. I like the place, and we would come again, but the attendence could be better.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Cliffresort zum Schnorcheln
Wir buchten hier eine Nacht, um die andere Seite (West-End) zu sehen. Bei hohem Wellengang ist Schwimmen nicht möglich.

8/10 – Gut

Alexandre

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
I like the authenticity of it. It is quiet the staff is very nice and friendly. However the food options are very limited. No fridge or no mini bar in the room. This is a small resort you cannot compare to the amenities of a big resort.very relaxing
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Calvin

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We originally booked a garden bungalow, but were placed in the older side of the oceanfront rooms instead. We ended up liking it better, so we kept it. The rooms were older, but comfortable and clean. Very close to the ocean, pool, and food. We LOVED swimming in the ocean and jumping off the cliffs. The water was amazing. Warm and clear. For us this was much nicer than the small beachfront on the sister resort, Legends. Along with swimming a lot, we also walked to restaurants along the road, and even walked all the way into Negril. Rick’s Cafe and Xtabi were also two nearby locations that we walked to and swam. It was easy to run/jog along the road early in the mornings before the traffic picked up. We did not purchase all inclusive. Instead we ate the breakfast buffet and a late lunch. That was enough food for us each day, as the portions were large. The wifi worked great. We were able to work remotely when our jobs required it. Throughout our stay, we enjoyed talking with the staff. They were quick to laugh with us, and provided great service. We rented a car to drive from Montego Bay to Samsara. But in the end we wished we had just taken the shuttle. We had to do the trip after sundown. Driving at night was very terrifying for us. Narrow roads. Potholes. Stray dogs. And driving on the wrong side of the road (for us Canadians). Driving during the day proved to be much more enjoyable, but in hindsight we didn’t need the car rental. It would have been easy to access tax
Aufenthalt von 10 Nächten im April 2024
Antwort von Team Samsara am 21. Apr. 2024
Wow! What a great review Calvin, thanks so much for sharing your positive experience and useful tips for other travelers. The entire team is grateful to read the wide variety of things you enjoyed about your stay at Samsara and we are so pleased that you ventured out to experience the surroundings. We will be happy to pick you up from the airport next time as we do offer round trip transportation by private taxi. Thanks again for your visit and we look forward to welcoming you back again!

4/10 – Schlecht

Safiya

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The bathroom was horrible definitely needs to be updated and painted. The towels and linen were horrible . I’m glad I was able to bring my own towels and sheets. The only thing I really enjoyed was the food !
Aufenthalt von 5 Nächten im April 2024
Antwort von Team Samsara am 21. Apr. 2024
Thank you Safiya for taking the time to share your experience with us. We're sorry to hear that you were not completely satisfied with the bathroom and linens. To this end, we will follow up with our housekeeping team to learn how we could have improved that aspect of your stay. On a happier note, we are delighted you enjoyed the delicious home cooked meals. Thank you for your visit!

6/10 – Okay

Kayshonda

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
The staff here at this property is very nasty and Rude.Tiny was the only staff that didn’t have a problem doing her job .If i can only tipped her i would have .They should not share tips because they rest of them definitely didn’t deserve a tip. Also not the average all inclusive you are used to .Each meal probably had 4-5 selections the most .Don’t waste your money to stay here
Aufenthalt von 4 Nächten im April 2024
Antwort von Team Samsara am 17. Apr. 2024
Thank you very much for taking the time to share your comments. We're sorry you did not feel that you received the usual excellent service we are known for. We hope you will give us another chance to serve you and meet your expectations.

10/10 – Hervorragend

Ethan, Tehachapi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was a nice place to stay the cluff are awsome you can jump from around 15ft up in some places, you can snorkel righ of the cliffs, was a fun stay
Aufenthalt von 3 Nächten im April 2024
Antwort von Team Samsara am 15. Apr. 2024
Thanks for the 5 star review! The whole team is happy to know you had a good time staying at Samsara Cliff Resort and enjoyed jumping in to the sea and snorkeling right off the cliffs. We're really glad you had fun. Hope to see you again.

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed in the new side and it was beautiful. Staff friendly. Cute property
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Team Samsara am 8. Apr. 2024
Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled that you had an enjoyable experience at Samsara Cliff Resort. Your kind words inspire us to continue delivering exceptional service to all our guests. Come back soon!

10/10 – Hervorragend

Stephanie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Team Samsara am 7. Apr. 2024
Your review made our day brighter! We're so pleased that you had a great time during your stay at Samsara Cliff Resort. It's our goal to provide a comfortable and relaxing environment, and we're grateful for your recognition of our efforts. Hope to see you again.

8/10 – Gut

Ekaterina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Little too far from the airport and with traffic was about 3 hours each way. However a place itself was very chilled, not busy. I stayed 3/27-4/3 with my teenage child and we loved snorkeling, so I do recommend to bring snorkeling sets with you. Sunset is priceless. Our room was big facing cliffs/ pool. We did all inclusive and honestly didn’t care for food at all, there is also no snacks in between meals. And I am not asking for chips but fresh fruit would do it.Took many great pictures. If you can’t entertain yourself and need crowds/many things today could be a boring place for you.
Aufenthalt von 7 Nächten im März 2024
Antwort von Team Samsara am 6. Apr. 2024
Thank you Ekaterina for your wonderful review! We are very happy to hear that you enjoyed your stay with us along with your child and got to experience the amazing snorkeling right in front of Samsara Cliffs. A visit to Samsara is all about relaxation, reconnecting to nature, and feeling refreshed with peaceful stillness. Thanks again for your visit. We hope to see you again one day.

2/10 – Ungenügend

porshia

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The food was horrible, it was not authentic Jamaican cuisine, the options was very limited and the restaurant cross the street was worst. And to my surprise I assumed I did all inclusive online but thankful I didn’t cause the food wasn’t worth it. Only thing this resort off is good drinks. And at least the staff was nice
Aufenthalt von 5 Nächten im März 2024
Antwort von Team Samsara am 1. Apr. 2024
We're genuinely sorry to hear about your disappointing experience with the food during your stay. We strive to offer tasty homecooked meals that showcase the flavors of Jamaica, and we regret that we fell short of your expectations. Your feedback is invaluable to us as we continuously work to improve our offerings. On a more positive note, we're pleased that you enjoyed our cocktails and bar vibes as well as the friendly staff. We hope you will give us another chance to provide you with a more satisfying stay in the future.

10/10 – Hervorragend

Camillian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staying at this property, felt like a quaint resort with relaxation, but have the ability to be around other attractions if you wanted some more nightlife experiences. We were able to have our all inclusive Benefits at their sister resort right on seven Mile Beach. Also, they are 10 to 15 minutes away from the infamous ricks café and Margaritaville.
Aufenthalt von 3 Nächten im März 2024
Antwort von Team Samsara am 30. März 2024
Your review made our day! It's fantastic to hear that you enjoyed every aspect of your stay. Providing exceptional service is what we aim for, and knowing we hit the mark with you brings us immense joy. We're counting down the days until we get to welcome you back!

8/10 – Gut

Shavonica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I really enjoyed the fact the staff was nice, payed attention to my toddler and catered to his dining needs the best they could. The staff was friendly can’t say the same for the ones at the sister property, only complaint is the beds are pretty stiff.
Aufenthalt von 3 Nächten im März 2024
Antwort von Team Samsara am 30. März 2024
Thank you for sharing your positive feedback as well as your constructive comments. We're thrilled to have met your expectations and made you and your child's stay a special one. Your glowing review is a testament to our dedication to guest satisfaction. We can't wait to have you back for another remarkable experience!

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 10 Nächten im März 2024
Antwort von Team Samsara am 30. März 2024
Thank you for choosing to stay with us and for sharing your positive feedback! We're thrilled that you had an enjoyable experience at our hotel. Your high rating inspires us to continue delivering exceptional service to all our guests.

10/10 – Hervorragend

Clark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2024
Antwort von Team Samsara am 30. März 2024
We're delighted to hear that you enjoyed your recent stay with us! Providing a comfortable and memorable experience for our guests is always our top priority. Your positive review motivates us to keep up the good work!

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a wonderful experience at Samsara. All inclusive was worth it. Good food. The room was clean. Great views. The pool is always warm. All the staff were so friendly especially Jennifer at the front desk. I definitely recommend Samsara.
Aufenthalt von 2 Nächten im März 2024
Antwort von Team Samsara am 30. März 2024
Wow, what a fantastic review! It means the world to us that you had such a memorable stay. Our staff works hard to ensure every guest feels at home, and your feedback validates our efforts. Looking forward to hosting you again in the future!

10/10 – Hervorragend

Jennifer

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I had a great experience at Samsara. The all inclusive is worth it. Great food. Beautiful ocean views. The staff were all so friendly.
Antwort von Team Samsara am 30. März 2024
Thank you so much for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us. Your kind words truly motivate our team to continue providing exceptional service. We can't wait to welcome you back soon!

10/10 – Hervorragend

Amanda

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic stay. Front desk people were the friendliest people I’ve ever encountered!! Only issue is lack of mini fridge in the room, which made it hard to store baby bottles.
Aufenthalt von 3 Nächten im März 2024
Antwort von Team Samsara am 24. März 2024
Hello Amanda, great to hear you had such a positive experience at Samsara Cliff Resort! The ladies at the front desk will be overjoyed to hear your praise. Just an FYI for next time, we do have a few compact fridges for a small fee so please contact us in advance to set one aside for you. Thanks again for your visit.

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a boutique gem of a property! If you like smaller resorts, and low maintenance attitudes, this place is for you!
Aufenthalt von 7 Nächten im März 2024
Antwort von Team Samsara am 23. März 2024
Dear Barbara, thank you for choosing our hotel and for sharing your positive feedback! We're thrilled that you had an enjoyable experience and appreciated the efforts of our dedicated team. Your satisfaction is what drives us, and we can't wait to create more wonderful memories with you on your next visit.

10/10 – Hervorragend

Tessa L, Holland

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our third trip to Samsara did not disappoint. The new infinity pool, live music and wonderful staff made for the perfect getaway!
Aufenthalt von 5 Nächten im März 2024
Antwort von Team Samsara am 23. März 2024
Hi Tessa, thank you for taking the time to share your experience. We're overjoyed that you found our hotel to be a wonderful spot for your vacation. Your satisfaction is our top priority, and we're thrilled to have exceeded your expectations. We can't wait to host you again for another perfect getaway.

10/10 – Hervorragend

Peggy Ann

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed a relaxing week. The views are great and the staff is really friendly!
Aufenthalt von 7 Nächten im März 2024
Antwort von Team Samsara am 23. März 2024
Hello Peggy Ann, we're delighted to hear that you had a fantastic time at our hotel! Your compliments about our attentive staff and beautiful surroundings truly mean a lot to us. We can't wait to have you back for another relaxing stay.

10/10 – Hervorragend

Laurie, Whitby

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Samsara was a great family owned business with staff who had worked there for many years. The food was excellent and the drinks were great - very potent!!! It was a long ride to their sister property on the beach.
Aufenthalt von 7 Nächten im März 2024
Antwort von Team Samsara am 23. März 2024
Hi Laurie, we're so glad to hear that you enjoyed your recent stay with us! Your glowing review about our amenities and friendly staff brightened our day. It would be our pleasure to welcome you back for another unforgettable stay whenever your travels bring you back our way.

8/10 – Gut

Michael

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Resort was relaxing. A bit aways from local attractions. But service was great
Aufenthalt von 4 Nächten im März 2024
Antwort von Team Samsara am 23. März 2024
Dear Michael, thank you for your kind words! We're thrilled you enjoyed your stay and found our resort to be a peaceful oasis. It was our pleasure to provide you with exceptional service, and we look forward to welcoming you back for another memorable getaway soon.

8/10 – Gut

Jessica

Mit der Familie gereist
Gut: Sauberkeit
The pool and our room was beautiful and the view was amazing of the ocean but I transfer time and drive from the airport ~ not worth it. The food was like my grandmother had cooked it.. not a variety of food and limited amounts ‘dishes out’ to you. No Buffett, more like a camp or high school cafeteria. If the food was more available and a snack bar added in between meal times, this resort would be almost perfect! But that would make the cost higher to stay here too. 😵‍💫 It’s quiet, early evenings to rest, clean and views are amazing.
Aufenthalt von 6 Nächten im März 2024
Antwort von Team Samsara am 16. März 2024
Thank you Jessica for your wonderful review. We are really glad to hear that you enjoyed your stay and loved the amazing ocean and pool views from your room. We appreciate knowing you liked the quiet restful atmosphere. Thanks again for your visit.

10/10 – Hervorragend

Litzy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved this property. Very affordable and very accessible. Transportation is available for an extra cost but you know the taxi driver is friendly they also help with tours. Access to both beach and cliff dive aswell. 10/10 would definitely recommend it here!
Aufenthalt von 5 Nächten im März 2024
Antwort von Team Samsara am 16. März 2024
How wonderful to hear from you Litzy. Thank you so much for taking the time to share your positive comments. We're very happy you found good value at Samsara and also enjoyed visiting Legends beach. We are grateful for your recommendation. Come back soon!

10/10 – Hervorragend

Leonard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love Samsara and the staff. Tina is my favorite bartender. The food is outstanding the sunset views are amazing. Can't wait to get back down there.
Aufenthalt von 4 Nächten im März 2024
Antwort von Team Samsara am 16. März 2024
It's great hearing from you Leonard, thank you so much for the love. See you again soon!

8/10 – Gut

David

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking from this facility is hazardous due to traffic. Approached by locals trying to hustle.
Aufenthalt von 5 Nächten im März 2024
Antwort von Team Samsara am 15. März 2024
Thank you for sharing your positive feedback. We appreciate the 4 star review. Hope to see you again.

10/10 – Hervorragend

María Del Carmen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Its very relaxing. Thats it! Swim at your leisure and take your own risks. If you want fun and action its just 10.00 away
Aufenthalt von 3 Nächten im März 2024
Antwort von Team Samsara am 12. März 2024
Thank you Maria for such positive feedback about your recent stay at Samsara. The whole team is very pleased that you had a relaxing experience which is what we are all about. You said it right, for guests interested in more activities, they can be found just minutes away. We appreciate your visit and hope to see you again.

6/10 – Okay

Beverly

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The staff are great— every last one! The property is in a state of decline with significant deferred maintenance. So much so, I began looking for another place to stay the next day but was unsuccessful. I adjusted, committed to excursions off resort and enjoying the friendly and attentive service of the staff. The photos of the resort on Expedia are inaccurate.
Aufenthalt von 5 Nächten im März 2024
Antwort von Team Samsara am 15. März 2024
We appreciate your comments. As most are aware, Negril had bad weather a few weeks ago that caused some damage. We are working hard to address these repairs. Thank you for your patience and for praising the friendly staff.

10/10 – Hervorragend

Rickoy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was a good stay
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Team Samsara am 9. März 2024
We really appreciate your visit and for taking the time to share this fantastic 5 star review! Thank you for letting us know you had a great time. It was our pleasure to host you and we are grateful to hear we met your expectations. Hope to see you again next time you come to Negril.

10/10 – Hervorragend

Sheldon

Staff
Aufenthalt von 6 Nächten im Februar 2024
Antwort von Team Samsara am 9. März 2024
Thank you very much for your 5 star review! We are honored to receive such positive feedback and the whole team is thrilled to know you enjoyed your stay with us. Come back soon!

10/10 – Hervorragend

Jason

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Team Samsara am 5. März 2024
Thanks so much Jason for your 5 star rating! We are honored by your positive feedback and are very pleased to know you enjoyed your stay with us at Samsara. Looking forward to hopefully welcoming you back again one day soon.

2/10 – Ungenügend

Amera

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Team Samsara am 2. März 2024
Thank you for taking the time to share your feedback. Looking forward to hearing more about your experience so we can understand your expectations better. Thanks again for your visit.

8/10 – Gut

Iyanna

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
We had a really good time. The staff was great. The grounds were neat. The pools were relaxing. My family had a good time.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Team Samsara am 28. Feb. 2024
Thank you for sharing such positive feedback about your recent stay at our hotel. The team is happy to hear that you had a really good time and that you enjoyed the service from our staff, the well-maintained grounds, and the relaxing pools. We are glad that your family had a good time as well. Hope to welcome you back soon for another enjoyable stay.

10/10 – Hervorragend

Nancy

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a amazing time! Love the cats ! All the staff was great! We had the all inclusive it was the best bang for the buck!
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Team Samsara am 28. Feb. 2024
Thank you for taking the time to leave a review of your recent stay at our hotel. We are thrilled to hear that you had an amazing time and that you enjoyed our feline friends. We are glad that our staff members provided you with great service and that you found the all-inclusive package to be a good value. We appreciate your feedback and look forward to welcoming you back in the future.

8/10 – Gut

CAROLINE A.

Gut: Personal & Service
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Team Samsara am 2. März 2024
We appreciate your high rating, it looks like you had an enjoyable visit to Samsara. We are grateful for your business and it was a pleasure to host your stay with us. Hope to hear more from you and welcome you back again.

4/10 – Schlecht

Karl

Gut: Sauberkeit, Personal & Service und Ausstattung
Nice Cliff style escape from the regular hustle and bustle of the 7 miles beach strip. Good for a romantic getaway.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Samsara am 28. Feb. 2024
Thank you for taking the time to share your recent experience at our hotel. We are delighted to hear that you enjoyed your stay and found our cliff-style escape to be a nice break from the hustle and bustle of the 7-mile beach strip. We are glad to hear that you found our hotel to be a good location for a romantic getaway. We look forward to welcoming you back in the future.

4/10 – Schlecht

ANDREA

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
older lady at front desk very friendly. Bath towels were often severely worn and ripped. Could not get housekeeping to provide bath rags. Towel rack in bathroom broken. Comforter for bed had a hole in it. our first morning staff was very friendly to us. dinner staff refused to even smile. but with other (white) guest she showed all her teeth. So we decided to eat off property at local resturants not connected to samsara. The fish filet served for dinner was heavily breaded, not cooked properly, but edible.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Team Samsara am 27. Feb. 2024
Thanks for taking the time to send us your feedback and concerns. We regret that you were not satisfied with certain portions of your stay with us, including the interaction with some staff members. Therefore we have shared your review with our team as we continually work to improve the level of our service. Rest assured we will be addressing your concerns and make the necessary corrections based on your valued input. Thank you for your visit.

10/10 – Hervorragend

Deanna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The food was excellent. The room (two double beds facing the ocean) was small but air-conditioned with a nice balcony. The staff was friendly and fun. We loved being on the cliffs instead of the beach, as it felt more open and less crowded. You can get to the sister resort (Legends) easily by walking or shuttle. The surrounding area was safe, but not much infrastructure. The dining room and sitting areas were lovely, but some loungers and cushions could be replaced.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Team Samsara am 27. Feb. 2024
Thank you Deanna for your rave review. We are thrilled to know you enjoyed so many aspects of your stay, from the ocean view room to the home cooked meals, and chilling out on the cliffs watching the sunset. We're also happy you enjoyed the convenience of visiting Legends beach by free shuttle. Sounds like you really felt welcome and comfortable and for that we couldn't be happier. Hope to see you again!

10/10 – Hervorragend

Marilyn, Winnipeg

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved our stay. Safe surroundings and friendly caring staff and owner. It’s not a five star but they do their best! Bring your own beach towel. Only expect two towels in room daily but only delivered after they do laundry. Some people complained about the ants in room. Had them a couple of days. Made a trail to the garbage and left the next morning. It’s a tropical location so expect some bugs, etc!There was a crazy storm that basically smashed sea side of resort. Staff did their best to quickly turn things around as quickly as possible and back to normal! Would stay again but not do all inclusive. Lots of places to explore and eat at nearby.
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Team Samsara am 25. Feb. 2024
Thank you Marilyn for sending us your warm and positive report. We are all so happy to know you loved your stay at Samsara! It's also great to hear that you enjoyed getting out and around town to try new experiences. We definitely look forward to welcoming you back on your next visit. Hope to see you again soon.

6/10 – Okay

Sade

Gut: Sauberkeit
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Samsara am 22. Feb. 2024
Thank you for taking the time to rate your recent stay with us. We value your feedback, please feel free to share any specific feedback you may have. We strive to provide a memorable experience for all of our guests, and we hope to have the opportunity to serve you again in the future.

4/10 – Schlecht

Alisia

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I liked the pool & the balcony with the beautiful view of the sea. I didn't like having my necklace stolen the 1st time I left the room or the rude women that served us in the restaurant. I didn't like that they only had 1 face towel in a room of 3 people & we had to bug them for 3 days straight before they gave us all the towels we needed. Overall I would NOT recommend this hotel to anyone.
Aufenthalt von 8 Nächten im Februar 2024
Antwort von Team Samsara am 22. Feb. 2024
Thank you for taking the time to share your experience with us. We're pleased to hear that you enjoyed the pool, the balcony, and the beautiful sea view. However, we are sorry to learn about the negative aspects of your stay. Firstly, we apologize for the inconvenience and distress caused by the loss of your necklace. We take security very seriously, and we will be reviewing this matter to know more details. Additionally, we are disappointed to hear that you found the service in our restaurant to be rude. This is not the usual high standard our guests usually experience. We have passed on this information to the appropriate team and we will use it to improve our operations and guest experiences. We hope that you will consider giving us another chance in the future.

2/10 – Ungenügend

Zafirah

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Property needs some major renovations. It smelled really moldy. They old linen and curtains smelled too. Property was flooding at the time of my stay and no one offered to move us to a different room or update us on the situation. The power went out as well and we were left to fend for ourselves.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Team Samsara am 22. Feb. 2024
Thank you for sharing your experience with us. We're sorry to hear that your stay was not up to our usual standards. The comfort and safety of our guests are our top priorities, and we apologize for any inconvenience you experienced. We value your feedback and will use it to improve our operations and guest experiences. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future.

2/10 – Ungenügend

Tarick

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Being at samsara was one of the worst holiday experiences I have ever had!! They are by the sea cliff but have no contingencies plan for a sea storm which happened and my room was flooded with sea water as well as full of cockroaches. Then I got told if I leave I won’t be eligible for a refund or partial refund. The dining area was also flooded and couldn’t have breakfast!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Team Samsara am 20. Feb. 2024
We sincerely apologize for the inconvenience caused by the inclement weather during your stay. We appreciate your honest feedback, and we are committed to making improvements to ensure that our guests have a positive experience at our hotel. Rest assured that we are actively working to rectify the issues caused by the storm, including continually updating our contingency plans. Thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back and provide you with a more positive experience in the future.

6/10 – Okay

Curtis

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
This is a great location to getaway and enjoy some time away from the crowd.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Team Samsara am 19. Feb. 2024
Thanks for taking the time to share your positive experience. Samsara is indeed a peaceful place to unwind and recharge. We're very glad to know you enjoyed the ocean front location with amazing views of the sea. sky, and sunsets. Hope to see you again!

8/10 – Gut

David, Edmonton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Love Samasara have been there 3 times
Aufenthalt von 9 Nächten im Februar 2024
Antwort von Team Samsara am 19. Feb. 2024
The whole team was happy to read your positive feedback and we're especially pleased to know you are a returning guest. We appreciate knowing that you feel so comfortable and at home with us. Thanks again for the support. Looking forward to welcoming you back soon!