Could be a nice place
Veröffentlicht am 17.02.2017
This is a hotel/time share and there is quite a strong sell when you "pick up your parking pass". Checked in and no one told us there was renovation in the building we were staying in. I suspect they were hoping no one would say anything. An acknowledgement and concession on behalf of the hotel would have been appropriate. The hallways were dirty, elevator dirty with covers on the walls. Why is there not a service elevator for construction activities? Pool in our area, out of service. Had to walk to main building to use the hot tub. Room had a foyer entry to two different units. We found the key entry to our room did not work--- it did not lock. Had to wait for engineering to come and fix. We used the jacuzzi tub and the motor did not turn off. Needed to call front desk 3 times to get this fixed. As a condo/hotel, you do not have housekeeping. Soap,shampoo only enough for one day. Bizarrely- the shampoo container was 2/3 full. We initially agreed to go to timeshare presentation, but decided not to after all the issues and time spent resolving them. Then-- had to make a handful of phone calls to get us out of that obligation. Terrible experience.