Basierend auf 903 geprüften Bewertungen

4,7 von 5
Von 100% der Gäste empfohlen
4,8 Sauberkeit der Zimmer
4,6 Service
4,7 Komfort der Zimmer
4,8 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
5 von 5
von einem verifizierten Reisenden

Lage absolut perfekt !

Veröffentlicht am 24.11.2019 auf Hotels
Lage top 100m von Ponto Cho, Zimmer unglaublich groß für japanische Verhältnisse - mit Abstand beste Unterkunft die wir in Japan hatten. Parkplatz nebenan für 1600 JPY - jederzeit wieder !
Kommentar von Hotelmanagement
26.11.2019 von Cross Hotel Kyoto , Hotelmanagement
Thank you for your review about your recent stay with us at Cross Hotel Kyoto. It is pleasing to hear that you had a pleasant stay with us and that you regard us as the best accommodation among the hotels you had stayed in while your traveling to Japan. Your feedback helps us to be motivated to aim higher level of service and we will definitely share your beautiful comments with the whole Team. Thank you again for your valuable feedback. We hope to have the opportunity of welcoming you back again soon. Best regards, Cross Hotel Kyoto
4 von 5
von einem verifizierten Reisenden

Jederzeit wieder, super Lage für Essen & Ausflüge

Veröffentlicht am 19.08.2019 auf Hotels
Kommentar von Hotelmanagement
20.08.2019 von Cross Hotel Kyoto , Hotelmanagement
Thank you for choosing to stay with Cross Hotel Kyoto and for your review. We are pleased to see that you were satisfied with your overall stay and that you liked our location. As you mentioned, we are located in Sanjo area allowing an easy access to shopping center and major attractions. We hope you enjoyed a lovely stroll along the Kamo river. We appreciate your taking the time to leave us a positive review. It would be our pleasure to welcome you back again soon. Best regards, Cross Hotel Kyoto
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 24.06.2019 auf Ebookers
The room was clean, but the couch had some stains whose origins weren‘t clear. The staff was friendly, but communication was sometimes a bit lacking (I was very confused about the room cleaning system which seemed to be different from normal ones & wasn‘t informed about check out time). I think the communication part is a general thing in Japan though. Other than that the hotel was great & I‘d stay there again.
Kommentar von Hotelmanagement
01.07.2019 von Cross Hotel Kyoto, Hotelmanagement
Thank you for choosing to stay with Cross Hotel Kyoto and for sharing your stay experience with other travelers. We are sorry to hear that your overall experience in our hotel was not the perfect one. Regarding the cleaning and the communication, your feedback have been passed on the relevant team to to take further action for improvement. Especially in regard to the communication matter, we will make sure to conduct necessary training for staff constantly. We apologize again for the inconvenience caused during your stay. We hope to have the chance to welcome you back to us soon for more positive experience. Best regards, Cross Hotel Kyoto
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 20.04.2019 auf Hotels
Kommentar von Hotelmanagement
23.04.2019 von Cross Hotel Kyoto, Hotelmanagement
Thank you very much for having stayed at Cross Hotel Kyoto. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit. Kind regards, Cross Hotel Kyoto
5 von 5
von einem verifizierten Reisenden

Veröffentlicht am 17.04.2019 auf Ebookers
Kommentar von Hotelmanagement
18.04.2019 von Cross Hotel Kyoto, Hotelmanagement
Thank you for choosing to stay with Cross Hotel Kyoto and for the 5-star rating. We hope you enjoyed your stay with us and that you had a wonderful visit to Kyoto. Thank you again for your review. We hope to have the chance to welcome you back soon. Kind regards, Cross Hotel Kyoto
5 von 5
von einem verifizierten Reisenden aus Basel, Switzerland

Veröffentlicht am 13.04.2019 auf Ebookers
Perfect Location. 3 minutes to the Subway. Short walking distance to food locations. Rooms are excellent equipped. Beds are very comfortable :) Will definitely try to book cross hotels again
Kommentar von Hotelmanagement
15.04.2019 von Cross Hotel Kyoto, Hotelmanagement
Thank you for choosing Cross Hotel Kyoto and for sharing with other travelers your kind opinion about our location, facilities and services. We are happy that your overall stay at the hotel was satisfactory and it is such a pleasure to hear that you will "definitely" come back and visit us again. Thank you again for your perfect rating feedback. We are much looking forward welcoming you back soon. Kind regards, Cross Hotel Kyoto
5 von 5
von einem verifizierten Reisenden aus Munich, GER

Veröffentlicht am 13.12.2018
I recomand the Hotel for the great position in Kyoto (close to the river, to the Restaurants and shooping area) but also for well presentation & organisation (well trained Staff, great meals, clean rooms).
Kommentar von Hotelmanagement
15.12.2018 von Cross Hotel Kyoto, Hotelmanagement
Thank you very much for choosing Cross Hotel Kyoto and for your beautiful feedback. It is a pleasure to know that we were able to meet your expectations and that you enjoyed your stay with us. We are particularly delighted to hear that you would recommend us to future travelers. We strive to deliver the best experience to all of our guests so we are extremely grateful when our efforts are being recognized. Thank you again for ranking us so highly. We are looking forward to welcoming you back to us very soon. Kind regards, Cross Hotel Kyoto
5 von 5
von einem verifizierten Reisenden aus Tokyo

Veröffentlicht am 26.03.2020
今どきの日本らしいホテルでした。必要なものがコンパクトにおさめられていて使いやすかったです。特に、バスタブが大きかったのがで気に入りました。立地も最高。
Kommentar von Hotelmanagement
13.04.2020 von クロスホテル京都, Hotelmanagement
この度はクロスホテル京都にご宿泊いただき誠にありがとうございます。ご滞在中は快適にお過ごしいただけたご様子で大変嬉しく存じます。当ホテルではバスルームとトイレが独立しており、バスルームには洗い場も設けておりますので、湯船にお湯をためて落ち着いて入浴できるとご宿泊のお客様には大変ご好評いただいております。お気に召していただけたとお伺いしなによりでございます。また、コメントにございます通り、当ホテルは京都の中心街に位置しているため、観光地、飲食店街および各交通機関(京阪本線「三条」駅まで徒歩約4分、阪急京都線「河原町」駅まで徒歩約7分、地下鉄東西線「京都市役所前」駅まで徒歩約4分)へのアクセスが良く非常に利便性に優れております。立地を生かして京都観光を快適にお楽しみいただけたのであれば幸いです。 お忙しい中、ご滞在の感想をお寄せいただきありがとうございました。お客様に何度もご利用いただけるホテルとなれますよう、一層努力を続けて参りますので、引き続きクロスホテル京都をご愛顧賜りますようお願い申し上げます。お客様のお帰りを心よりお待ち申し上げております。 クロスホテル京都
5 von 5
von einem verifizierten Reisenden aus 名古屋

Veröffentlicht am 26.03.2020
とにかく新しい! コロナの時期に行きましたが、ビュッフェがオーダーになっていたり対応が素晴らしい
Kommentar von Hotelmanagement
13.04.2020 von クロスホテル京都, Hotelmanagement
この度はクロスホテル京都にご宿泊いただき誠にありがとうございます。当ホテルでの対応に対するお褒めのお言葉とともに、5点満点の評価を頂戴し大変嬉しく存じます。大変な時期ではございますが、ご宿泊のお客様に安心してご利用いただける環境づくりに努めるとともに、快適にお過ごしいただけますよう一層のサービス向上に努めてまいりますので、引き続きクロスホテル京都をご愛顧賜りますようお願い申し上げます。お忙しい中、ご滞在の感想をお寄せいただきありがとうございました。お客様のお帰りを心よりお待ち申し上げております。 クロスホテル京都
4 von 5
von einem verifizierten Reisenden

Veröffentlicht am 24.03.2020
Kommentar von Hotelmanagement
13.04.2020 von Cross Hotel Kyoto, Hotelmanagement
Thank you for choosing to stay with Cross Hotel Kyoto. We are delighted to know that we have left you with a great impression. We hope that you had a wonderful visit to Kyoto. We are looking forward to welcoming you back to us soon to share an even better experience with you. Best regards, Cross Hotel Kyoto この度はクロスホテル京都にご宿泊いただき誠にありがとうございます。当ホテルでのご滞在にご満足いただけたご様子で大変嬉しく存じます。お客様により良いご滞在をご提供できますようスタッフ一同精進して参りますので、今後ともクロスホテル京都をご愛顧賜りますようお願い申し上げます。お客様のまたのご利用を心よりお待ち申し上げております。クロスホテル京都