- Verbesserungswürdig: Personal & Service und Ausstattung
The staff wasn't able to speak English properly therefor it was complicated to communicate with them. Plus, they were not able to help us with simple request such as Mount Batur sunrise trekking. Also, when we arrived the lady told us we were able to use the pool of the other property and that a shuttle was available for us to go and come back but when we asked for it, it was not possible. The room was as described. On our last day, the staff was nice enough to provide breakfast despite the fact that we had to leave at 5am.