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Bewertungen von Brooklands of Mornington

3.5 out of 5
Brooklands of Mornington
99 Tanti Avenue, Melbourne, VIC

Bewertungen

9,0

Wunderbar

553 von insgesamt 982 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
362 von insgesamt 982 Gästebewertungen haben eine Bewertung von 8 - Gut" "
51 von insgesamt 982 Gästebewertungen haben eine Bewertung von 6 - Okay" "
12 von insgesamt 982 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 982 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,2/10

Sauberkeit

8,6/10

Personal & Service

8,8/10

Zustand der Unterkunft

Bewertungen

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Hotel close to main street
Overgrown trees on roof of unit kept me up all night with the wind.
Aufenthalt von 3 Nächten im März 2018

10/10 – Hervorragend

Amelia, Mordialloc

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hidden Gem a block from the action
Wow!! Wish I had have found this little piece of paradise years ago!! Outstanding motel, great service and free buffet breakfast. I will definitely be back!! Thank you Brookland’s.. The new signage looks fabulous too!!
Aufenthalt von 2 Nächten im März 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit und Komfort des Zimmers
Good stop over
All went well, good stay. Close to the town amenities with easy walking distance.
Aufenthalt von 1 Nacht im März 2018

10/10 – Hervorragend

Michelle

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Our room was a great size and clean. We chose to stay here because we were attending a wedding close by. So the location was great for that. Staff were very lovely and helpful would stay again!
Aufenthalt von 2 Nächten im März 2018

6/10 – Okay

Verifizierter Reisender

Gut: Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Two Night Stay - Okay
Floors Not Clean - Hair left on Bathroom Floor. Under Desk - Not Vacuumed. Restaurant - Not opened for Dinner on Sunday Nights. Many Restaurants in Town to choose from. Expensive for an Average Room Breakfast - Lovely, Horrible Music was annoying & not needed. Coffee - Good, but could have been Warmer.
Aufenthalt von 2 Nächten im März 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Reservations am 7. März 2018
Thank you

8/10 – Gut

Cheryl

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Reservations am 7. März 2018
Thank you

4/10 – Schlecht

Shaun

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Poor hotel stay
This hotel is very poor looks nice from the road but wait! The rooms are shocking in need of refurbishing, dated decor, marks on the walls and our rooms was very dusty all over, we had to clean the surfaces, there is a door to a patio area which had a bolt and chain but is not very safe and secure. Overall the room is not what I expect from best western. The hotel offers breakfast, some cooked options, cereal and toast, not bad could do better. The only good thing is the surrounding area of Mornington, which is excellent and worth a visit
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Reservations am 7. März 2018
Thank you Shaun for your detailed comments. Will pass this on to our team for their consideration.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
High standard
Really clean and comfortable. Good remote service to access key when I arrived late. Good breakfast and housekeeping and front desk very polished service. No complaints.
Aufenthalt von 3 Nächten im Februar 2018
Antwort von Reservations am 7. März 2018
Thank you for noticing our lovely front desk. :) We look forward to seeing you again.

8/10 – Gut

judith, emerald

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay
Overall very good stay Comfy room quiet except a group of inconsistencies people talking very loudly outside but they were shut done really quickly. Breaky was a surprise had buffet included before but found it disappointing this was a descent meal. We did run out of loo paper we had less than half a roll on the dispenser when we arrived and one in the cupboard but with ; women...... but a call to reception and it was sorted in 2 mins 😀
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Reservations am 7. März 2018
Thank you for your Feedback, we appreciate you taking the time and look forward to seeing you again.

10/10 – Hervorragend

Ash

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Antwort von Reservations am 25. Feb. 2018
Thank you for your top score Ash.

10/10 – Hervorragend

Faye, Paynesville, Vic

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Love this motel. Needs a little TLC
Very happy to stay here when I visit Mornington Peninsula. The only thing I could say against the place is that the bathroom in the room I stayed in last week needs a little updating. Otherwise all excellent. Garden outlook is wonderful and breakfast is a treat. Faye (Paynesville)
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Reservations am 25. Feb. 2018
Thank you Faye. We look forward to seeing you again.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfort and convenient.
Repeat stay. Comfortable bed, spacious room and convenient location to shops and restaurants. Swimming pool great. Very difficult to locate switch on bedside light in the dark. Gardens in patio areas need attention.
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Reservations am 12. Feb. 2018
Thank you Robert. We will pass your concerns on to our gardening team. We hope to see you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was a mint place close enough to the festival, had fun and got weird.
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Reservations am 9. Feb. 2018
Ok that's great :) thank you for your feedback .

10/10 – Hervorragend

julie, sydney

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quiet rooms, convenient location close to shops
Met Best Western standards, friendly staff, walking distance to shopping precinct. Swimming pool great for summer months. Full buffet breakfast. Would return and can highly recommend
Aufenthalt von 2 Nächten im Februar 2018
Antwort von Leanne Reservations am 9. Feb. 2018
Thank you Julie, we appreciate your great feedback. Looking forward to seeing you again.

10/10 – Hervorragend

Julie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely ambience. Great, spacious, private room. Lovely pool. Good breakfast. Always leave feeling refreshed. The bed could have been a bit more comfortable and needed more pillows.
Aufenthalt von 1 Nacht im Februar 2018
Antwort von Leanne Reservations am 8. Feb. 2018
Thank you for taking the time to provide your feedback. We look forward to seeing you again soon.

8/10 – Gut

P, Melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel near the beach
Good place to stay for an overnight stay with decent facilities. Close to Mornington Pier and beach.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Reservations am 29. Jan. 2018
Thank you for taking the time to comment. We hope to see you again.

8/10 – Gut

Bella, Melbourne

Gut: Personal & Service und Komfort des Zimmers
Nice garden, large room, bathroom in need of updat
The buildings are set in lovely gardens, with large rooms, the bed was comfortable but the bathroom was in dire need of updating with mouldy grout/sealant.
Aufenthalt von 2 Nächten im Januar 2018
Antwort von Reservations am 28. Jan. 2018
Thank you Bella, We have passed this on to management for their consideration.

10/10 – Hervorragend

Lyn, melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
pleasant stay
Quiet, clean and comfortable. Very pleasant surrounding, not too far to walk to the beach and Main Street.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Reservations am 27. Jan. 2018
Thank you for taking the time to comment. We look forward to seeing you again soon.

6/10 – Okay

Gary, Melbourne, Victoria

Weekend stay
The property is well kept, the room was spacious however I was disappointed with the comfort of the bed and the shower needs renovation or a good cleaning as there was mould around the sealer within the shower. The breakfast was very good.
Aufenthalt von 2 Nächten im Januar 2018
Antwort von Reservations am 26. Jan. 2018
Thank you for taking the time to comment. We do hope to see you again.

10/10 – Hervorragend

kane, san remo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Red hot summer tour
What a pearler of a hotel. Not a bad word could be spoken about this place , great staff , clean comfortable rooms , awesome facilities, great complimentary buffet breakfast, the list goes on. I highly recommend this hotel and will definitely be using it again next time we are in Mornington.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Leanne Reservations am 26. Jan. 2018
Kane, thank you for a fantastic review. So nice to see some truly worthy comments for our teams hard work and dedication. We look look forward to seeing you again soon.

10/10 – Hervorragend

brett, gold coast

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very clean and tidy
Thought might have been a bit $$ but the service was excellent. It was clean and tidy and amenities were great. Easy walking distance to everything
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Reservations am 22. Jan. 2018
Thank you for taking the time to comment. We are happy to hear that you enjoyed your stay. Look forward to seeing you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Was very nice, staff was very friendly and polite.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Leanne Reservations am 21. Jan. 2018
Thank you for your lovely comments. We look forward to seeing you again.

10/10 – Hervorragend

Grace, Melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel in Mornington
It was a very comfortable and spacious room and bathroom. Great facilities. It felt luxurious. Having breakfast in the morning as part of the deal was excellent. It was an extremely hot day but we walked into a room that was cooled down and beautiful.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Leanne Reservations am 21. Jan. 2018
Thank you Grace, yes it certainly was hot so we made sure our guests were comfortable. Happy you enjoyed your stay and we look forward to seeing you again soon.

2/10 – Ungenügend

Trevor

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Was unpleasant because of the fact that our room had not been cleaned for quite a while ( dirt and cobwebs - and daddy long leg spiders ). - fridge absolutely stunk of curdled milk. ( in which we cleaned up coz we could not stand the smell - Mould every in the shower. .
Aufenthalt von 3 Nächten im Januar 2018
Antwort von Reservations am 20. Jan. 2018
Did you contact reception regarding this straight away?

10/10 – Hervorragend

Erin, Melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great pool! Clean rooms!
Last minute decision for me and my two young boys (5 and 9) to stay in Mornington and the this place was just wonderful. Pool was amazing, with towels at hand. We ordered room service which was delivered very quickly and the quality was perfect. I can't wait for an opportunity to stay here again.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Reservations am 18. Jan. 2018
Thank you Erin. So happy to hear that you enjoyed your stay. We look forward to seeing you again.

10/10 – Hervorragend

Naomi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Reservations am 18. Jan. 2018
Thank you Naomi.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place for a stay
Found it suitable for our needs. the staff we helpful and the room was clean and comfortable.
Aufenthalt von 4 Nächten im Dezember 2017
Antwort von Reservations am 18. Jan. 2018
Thank you, we are happy to hear that you enjoyed your stay.

10/10 – Hervorragend

Louise, Brisbane, Australia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Stayed in a king room, was a large size room with an exclusive use outdoor area. Extremely comfortable beds. Free breakfast included was delicious. Hotel is within walking distance to beach which was handy.
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Reservations am 18. Jan. 2018
Thank you Louise. We appreciate your time to provide some lovely feed back.

10/10 – Hervorragend

Terence

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Really relaxing hotel after a bust business day
Aufenthalt von 1 Nacht im Januar 2018
Antwort von Reservations am 18. Jan. 2018
Thank you for your feedback. We look forward to welcoming you again.

8/10 – Gut

Totto

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
快適でした
車で行きました。近くにスーパーもあります。 お部屋は清潔で簡易キッチンもあり快適で、レストランはとても素敵でした。 受付の方も親切でフレンドリーでした。またぜひ泊まりたいです。
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Leanne Reservations am 12. Jan. 2018
ご親切な言葉をお寄せいただいてありがとうございました。 もうすぐあなたに会いたいと思います。

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
The guest hotel guide had the wrong time for breakfast finishing - we missed out on breakfast one morning. There were trolleys early in the morning back and forth in front of our door and there was a dripping sound from the roof EVERY morning! Our room was also missing a microwave when most rooms seemed to have them.
Aufenthalt von 4 Nächten im Dezember 2017
Antwort von Reservations am 8. Jan. 2018
Hello, we are sorry to hear of you missing breakfast for one morning as it is a lovely breakfast. We hope you enjoyed the times you did make breakfast. If there are any issues please report them to reception so the team can check them out and rectify as we aim to provide you with a comfortable stay. Only two room types will have a microwave supplied as they the safety facilities installed to accommodate. We do hope you enjoyed a swim in our heated pool. Thank you for taking the time to provide your feedback.

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service
Hotel close to amenities
A nice, quiet, relaxing atmosphere located within walking distance of the town centre
Aufenthalt von 5 Nächten im Dezember 2017
Antwort von Reservations am 6. Jan. 2018
Thank you for your lovely feedback. We look forward to seeing you again.

8/10 – Gut

Kaye

Gut: Komfort des Zimmers
Not up to Usual High Standards.
Great breakfast in the restaurant each day included in our room cost, but disappointed with meagre breakfast provisions on Christmas morning. We were paying a premium for the room at this time of the year and a pear, muesli bar, tiny banana muffin and fruit box felt inadequate. With a toaster in the room, bread and spreads would have been a welcome addition. Cob webs behind blinds and tatty chair in room were unexpected - not up to your usual high standard. Lovely location and usual high standards will have us back there again I'm sure.
Aufenthalt von 8 Nächten im Dezember 2017
Antwort von Reservations am 5. Jan. 2018
Thank you for taking the time to comment. We will pass this on to management for their consideration and hope to see you again when next you visit the Peninsula.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Needed the grouting cleaned in bath area. Other than that the room was very quiet just what I needed.
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Reservations am 27. Dez. 2017
Thank you for your feedback. We will pass this on to our maintenance department.

10/10 – Hervorragend

Debra, Melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very close to everything
We were so impressed with the whole experience. Clean Comfortable and will definitely stay again . Thank you
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Reservations am 27. Dez. 2017
Thank you Debra, we hope to see you again soon.

10/10 – Hervorragend

patricia, england

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel slightly out of town
Spent two nights at this hotel. Very quiet location. Room was ready early which we didn't expect. Breakfast was included and was adequate. Mornington is a nice place to visit.
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Reservations am 22. Dez. 2017
Thank you for taking the time to comment. We wish you a wonderful Christmas and hope to see you again in the new year.

6/10 – Okay

Verifizierter Reisender

strategic location
room is quite old. charged additional fee for children, which are below 8 years. they should not be counted for additional occupiers as long as they stay on the same bed with parents (no extra bed required)
Aufenthalt von 1 Nacht im Juni 2017
Antwort von Reservations am 27. Dez. 2017
Thank you for taking the time to comment. Additional fees for extra people are generally to cover breakfast costs and extra cleaning. We look forward to seeing you again.

10/10 – Hervorragend

Kirsten

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2017
Thank you. We hope to see you again soon.

4/10 – Schlecht

Stemplet, Sale Victoria

Verbesserungswürdig: Sauberkeit
Ok but needs some tlc.
Reception told me I had to pay them even though I had paid through Wotif, took a bit of convincing before they agreed they had made a mistake. Room was comfortable good bed, but the doors into the hotel units were very noisy causing a noisy enviroment if your neighbours were in and out of their units as ours were. Breakfast was great! Room cleanliness and attention to detail was lacking, we had only 1 cup and no teaspoon and a couple of cockcroaches in the kitchen area, though the area seemed clean.
Aufenthalt von 2 Nächten im Dezember 2017
Antwort von Reservations am 18. Dez. 2017
Thank you for your detailed feedback. Will pass this on to the appropriate departments for their consideration and information.

10/10 – Hervorragend

Kevin, Kempsey, NSW

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
An ideal base to explore the Mornington Peninsula.
Aufenthalt von 3 Nächten im Dezember 2017
Antwort von Reservations am 14. Dez. 2017
Thank you for your feedback. :)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
included breakfast
A room service breakfast must be offered: at least a continental breakfast needs to be offered with provisions such as a toaster and a bowl for cereal in every room. I am only half awake in the mornings and do not want to leave my room and have to encounter other people before I have my breakfast. The minibar was very good with the offering of sparkling, red and white wines and beer at reasonable prices.
Aufenthalt von 1 Nacht im Dezember 2017
Antwort von Reservations am 14. Dez. 2017
Thank you for your feed back. We do have rooms available that offer microwave and toasters. These are our studio rooms for when you next book with us.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service
Superb service
I had an office problem. Was assisted with internet access and help. Advised on area by reception staff... thank you.
Aufenthalt von 1 Nacht im November 2017
Antwort von Leanne Reservations am 9. Dez. 2017
Thank you for your feedback. We are happy to help where ever we can.

8/10 – Gut

Greg S, Auckland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Beautiful Setting
We stayed here for two nights while on a 10 day trip around Victoria. The hotel rooms are in a gorgeous setting among shady trees and gardens. The room was spacious and very clean although a little dark for my liking. We had breakfast included in the price and was very good value. Would stay here again despite the rooms being quite dark inside.
Aufenthalt von 2 Nächten im November 2017
Thank you for taking the time to provide some great feedback. We look forward to seeing you again if you visit the Peninsula.

10/10 – Hervorragend

Jo

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel. Can't fault anything. Nice rooms, clean and quiet.
Aufenthalt von 2 Nächten im November 2017
Antwort von Reservations am 3. Dez. 2017
Thank you Jo. Very happy to hear that you enjoyed your stay.

8/10 – Gut

john, melbourne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Accommodation was clean and comfortable. The buffet breakfast was quite good, meets all our needs. Location is fantastic, within walking distance to the city centre. Definitely will come back again and recommend to others.
Aufenthalt von 2 Nächten im November 2017
Antwort von Reservations am 3. Dez. 2017
Thank you John for your wonderful feedback. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Nicholas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay
Room was great. The room was at least 2 times bigger than a normal one. There was a giant Jacuzzi tub in the bathroom which served as the shower too. Great location.
Aufenthalt von 2 Nächten im November 2017
Thank you for taking the time to comment. We appreciate your feedback.

8/10 – Gut

Michel j

Gut: Personal & Service und Komfort des Zimmers
A good place to stay
Close to stores and restaurants, this motel provide all necessities for a stay. The rooms are spacious and quiet.
Aufenthalt von 2 Nächten im November 2017
Thank you for providing your feedback. We hope to see you again soon.

6/10 – Okay

Melbourne3142, Melbourne, AUST

Good location
Room was nice, location good. We stayed on a Saturday night and the music from the functions centre was very loud until late into the night.
Aufenthalt von 1 Nacht im November 2017
Antwort von Reservations am 2. Dez. 2017
Thank you for your comments. We will pass this on to the Functions department for their viewing.

10/10 – Hervorragend

Gayle, Warranwood VIC AUST

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely leafy setting - walk to shopping strip
Gorgeous garden setting - beautiful shady areas to relax & unwind. Hotel situated only a block from the main Mornington shopping strip - easy 10min walk. Fabulous heated indoor pool - shame it closed so early! (7pm). Lovely to have a private small courtyard out the back from our room to sit & enjoy the warm Spring weather. Would definitely recommend a stay. Wish we had been staying longer than one night!
Aufenthalt von 1 Nacht im November 2017
Antwort von Reservations am 26. Nov. 2017
Thank you for your wonderful review. We are so happy to hear you enjoyed your stay and look forward to welcoming you again soon.