Sitzecke in der Lobby

Bewertungen von Comfort Inn MSP Airport - Mall of America

2.5 out of 5
Comfort Inn MSP Airport - Mall of America
1321 E 78th St, Bloomington, MN

Bewertungen

7,6

Gut

500 von insgesamt 1304 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
386 von insgesamt 1304 Gästebewertungen haben eine Bewertung von 8 - Gut" "
178 von insgesamt 1304 Gästebewertungen haben eine Bewertung von 6 - Okay" "
129 von insgesamt 1304 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
111 von insgesamt 1304 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,2/10

Personal & Service

7,4/10

Ausstattung

7,2/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Jürgen

Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 24. Okt. 2022
Hello Jºrgen,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

10/10 – Hervorragend

Laura

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s clean, inexpensive , and there’s a restaurant attached.
Aufenthalt von 1 Nacht im April 2024

10/10 – Hervorragend

cindy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Ethan

Aufenthalt von 1 Nacht im März 2024
Antwort von manager am 16. Apr. 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such awonderful experience and we hope to see you very soon

8/10 – Gut

Monica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to everything!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 15. Apr. 2024
Hello Monica,We are delighted to hear that you found our location convenient during your stay. Our hotel strives to provide a central location for our guests to easily access various attractions. Should you need anything in the future, please don't hesitate to reach out to us directly.

10/10 – Hervorragend

Natalie

Mit der Familie gereist
Desk staff goes out of their way to be accommodating
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 14. Apr. 2024
Hello Natalie,We appreciate your kind feedback about our desk staff's efforts to assist you during your stay. Our team prioritizes providing exceptional service to all guests. If you have any further comments or suggestions, please do not hesitate to reach out to our management team for further assistance.

10/10 – Hervorragend

Elizabeth

Gut: Zustand der Unterkunft
Black mold in bathtub caulking
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 14. Apr. 2024
Hello Elizabeth,We are sorry to hear about your concerns regarding the condition of the bathtub caulking. Your feedback is valuable in helping us maintain our high standards of cleanliness and comfort for all our guests. Should you wish to discuss this matter further, please feel free to reach out to our management team for assistance.

4/10 – Schlecht

Octavia

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pool unsafe children
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Latia

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Property looked like a homeless shelter and smells badly when walking around the property but we had limited options because of our budget. The continental breakfast was subpar with runny egg loaves and dried out pastries. The coffee was decent. We stayed 5 nights and needed a 6th night while we waited to move into our new home, so we asked the manager to match the price of the hotel a few blocks down the street to avoid moving all our belongings and she refused despite the hotel not being at full capacity on a Sunday. Place is a joke and overpriced
Aufenthalt von 1 Nacht im April 2024
Antwort von manager am 11. Apr. 2024
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.

10/10 – Hervorragend

Richard

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

2/10 – Ungenügend

Marcos

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We end up not spending the night at this property the entire property has a smoking smell we end up leaving this property.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Apr. 2024
Hello Karen,We are thrilled to hear that you had an exceptional experience during your stay with us! We look forward to welcoming you back soon for another wonderful stay.

10/10 – Hervorragend

Christine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very pleased I could leave my car for a reasonable daily fee when I flew out. Also pleased with the shuttle service to and from the airport
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 5. Apr. 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Hervorragend

Anne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank you for the easy check-in and out!
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 3. Apr. 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Hervorragend

Chrissy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very clean and helpful staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 2. Apr. 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 – Ungenügend

Jacob

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel is a metaphor for an abusive relationship From the outside, things look normal. Pretty lobby, breakfast nook, connected to an Outback Steakhouse. As you look closer, you start to see things differently; the cracks in the bathroom tile, the chunk out of the bathtub corner, the weird paint job, the stains on the walls and curtains... and an eerie feeling sets in. But the pièce de résistance is the built in alarm system .. (aka screaming, angry man throwing things at the wall in the room next door at 5am.) So, if you enjoy horror movies and want an immersive experience, this is the hotel for you. If that's not your jam, steer clear of this one.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 3. Apr. 2024
Hello Jacob, We appreciate your detailed feedback and regret to hear that your experience at our hotel fell short of your expectations. We take all guest concerns seriously and strive to constantly improve our services. Your insights will be shared with our team for further review and enhancement. Our guests' comfort and satisfaction are our top priorities, and we apologize for any inconvenience caused. Thank you for bringing these matters to our attention.

8/10 – Gut

Tom

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 28. März 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such awonderful experience and we hope to see you very soon.

8/10 – Gut

Wendy

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
The front desk clerk at check in is so friendly
Aufenthalt von 1 Nacht im März 2024
Antwort von manager am 27. März 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

4/10 – Schlecht

Vic

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Building is in terrible need of remodeling. Very outdated. Bathtub wasn't clean.. Bed sheets had crumbs on one.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 26. März 2024
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.

8/10 – Gut

Denise

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We needed a place to stay that had shuttle services to the airport. It was a comfortable nights sleep and early AM shuttle.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 26. März 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

10/10 – Hervorragend

Dung, Falmouth

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Conveniently close to MSP airport.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 25. März 2024
We cannot thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate your comments regarding our location. I hope you will return to enjoy a memorable and exceptional experience.

10/10 – Hervorragend

paola

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im März 2024
Antwort von Manager am 26. März 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

4/10 – Schlecht

Keely

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The bathroom light had all bulbs out except one and the fan didn’t stay on for longer than a couple minutes. The shower curtain bar was broken and failing off so the shower curtain didn’t stay closed. Overall condition of the halls was terrible with scratches on doors, flickering lights and out of order elevators.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 25. März 2024
Thank you for sharing your review about us. We are sorry you had a frustrating experience. I will share your feedback with my team to make sure we are able to fix this issue and provide you our best. We hope that you will give us another chance to impress you with our exemplary services.

8/10 – Gut

Lisa

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 26. März 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such awonderful experience and we hope to see you very soon.

4/10 – Schlecht

Denise, Waterloo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
I will never be staying at one of these hotels again. I really didn’t think the rooms would look like they looked seeing the lobby. The double bed rooms were twin sized and the tv didn’t work properly and I just didn’t like that the rooms were still looking like back in 1990’s. They need to update their rooms frfr!! The staff was really nice but just wasn’t happy about how our rooms looked.
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 24. März 2024
Hello Denise,We appreciate your feedback and are sorry to hear about the disappointment you experienced with the room layout and amenities. We value your comments and will take them into consideration for future improvements. We are pleased to hear that you found our staff to be friendly during your stay. Thank you for bringing this to our attention.

10/10 – Hervorragend

Guang

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect for the price!
Aufenthalt von 4 Nächten im März 2024
Antwort von Manager am 20. März 2024
We cannot thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate your comments regarding our price. I hope you will return to enjoy a memorable and exceptional experience.

10/10 – Hervorragend

LaKyshia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed my stay
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 20. März 2024
Hello LaKyshia,Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.

6/10 – Okay

DeQuayla

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 19. März 2024
Thank you for the rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon

8/10 – Gut

Katherine

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. Apr. 2024
Hello Katherine, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

6/10 – Okay

Pankaj

Mit dem Partner gereist
Gut: Personal & Service
It was ok to stay one night
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 18. März 2024
Hello Pankaj, We appreciate your feedback and are glad to hear you had an overall decent stay. If you have any other comments or concerns, please feel free to reach out to our management team for further assistance. Thank you for choosing to stay with us.

10/10 – Hervorragend

Bekabile

Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 7. Apr. 2024
Hello Bekabile,We are delighted to hear that you had a wonderful stay at our hotel! If you have any further comments or suggestions, please feel free to reach out to us directly. We look forward to welcoming you back in the future!

8/10 – Gut

Vic

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 15. März 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodation. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon

8/10 – Gut

Saleem

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Facilities were best compared to cost of the hotel
Aufenthalt von 4 Nächten im März 2024
Antwort von Manager am 14. März 2024
Hello Saleem,We're delighted to hear you found our facilities to be the best value for your stay. Our aim is to provide a memorable experience for our guests. Should you have any further feedback, feel free to reach out to our management team directly.

2/10 – Ungenügend

Kimberly

Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 2. Apr. 2024
Hello Kimberly, We're sorry to hear that your experience did not meet your expectations. Please feel free to contact our team with any further details on your stay so we can address your concerns and improve our services for the future.

8/10 – Gut

ron

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
close to the airport
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Zoia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von manager am 11. März 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

8/10 – Gut

Juan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im März 2024
Antwort von Manager am 12. März 2024
Hello Juan, We appreciate you choosing to stay with us. Please do not hesitate to contact us directly if you have any feedback to share from your recent stay. We hope to welcome you back soon for an even better experience.

10/10 – Hervorragend

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great place to stay when catching a flight
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 8. März 2024
We cannot thank you enough for sharing your feedback so that we can continue to improve upon our service and hospitality. We appreciate your comments regarding our location. I hope you will return to enjoy a memorable and exceptional experience.

6/10 – Okay

Iwaki

カーテンがない
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 8. März 2024
Thank you for your honest review about curtains. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

10/10 – Hervorragend

Janis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. März 2024
Hello Janis,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Hervorragend

Robert

Mit dem Partner gereist
24/7 airport shuttle was very helpful
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 3. März 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and We are continuously improving upon our services and accommodations. we hope to see you very soon

4/10 – Schlecht

Nancy

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Shower curtain rod is falling off the wall, tv & remote not working properly. Wall heater doesn't adjust, it's always on high heat. We will not be staying here again
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 3. März 2024
Thank you for your honest review. We are really sorry for what you felt. We will definitely work more on the things that made your experience not memorable. We hope to see you again and this time it will be memorable.

8/10 – Gut

Kelly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This was a quick night stay before flying out. Very easy check in and shuttle to airport. Nothing fancy but everything was well kept (except our shower needed some work). Bed was comfy and service was good.
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 3. März 2024
Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and We are continuously improving upon our services and accommodations. we hope to see you very soon

10/10 – Hervorragend

Dawn, Galesville

Mit dem Partner gereist
Very friendly staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 2. März 2024
Hello Dawn,We're delighted to hear you found our staff friendly during your stay with us. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

6/10 – Okay

Jeffrey

Mit der Familie gereist
Gut: Personal & Service
Average hotel close to airport
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 2. März 2024
Hello Jeffrey, We appreciate you sharing your experience with us. Should you have any further feedback or suggestions, please don't hesitate to reach out to our management team. Thank you for choosing to stay with us.

10/10 – Hervorragend

daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 2. März 2024
Hello daniel,We are thrilled to hear that you had a wonderful stay with us! Our team looks forward to welcoming you back soon for another fantastic experience at our hotel.

8/10 – Gut

O'Ryan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 21. März 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon

10/10 – Hervorragend

Lowell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel was very helpful in returning an item to me that I accidentally left I’m my room.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 27. Feb. 2024
We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

2/10 – Ungenügend

Tamara

Verbesserungswürdig: Ausstattung
The heat only worked on high and the cool was cold. I either froze when I turned it off or overheated when the heat was turned on. The front elevator did not work so I had to walk halfway down the building to get on the other elevator. This hotel really needs upgrades. I will not stay here again.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Manager am 27. Feb. 2024
Hello Tamara, Thank you for sharing your feedback with us. We appreciate your insights and will certainly pass them along to the relevant departments for review and consideration. Our team is dedicated to continually improving the guest experience. We hope you will consider giving us another opportunity to exceed your expectations in the future.

10/10 – Hervorragend

Billie, Aitkin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great staycation
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 22. März 2024
Thank you for the incredible rating. We are continuously improving upon our services and accommodations. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.