Außenpool, Liegestühle

Bewertungen von Miami Airport Marriott

3.5 out of 5
Miami Airport Marriott
1201 NW Le Jeune Road, Building A, Miami, FL

Bewertungen

8,4

Sehr gut

520 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
268 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 8 - Gut" "
101 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 6 - Okay" "
59 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
63 von insgesamt 1011 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

8,2/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Predrag

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Predrag
Nahe Flughafen Miami mit einem Shuttlebus.
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Andrea, Melsungen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nahe am Flughafen, jedoch ansonsten ruhig im Zimmer. Bad klein, Ausstattung teilweise abgenutzt. Personal bemüht, jedoch klappt nicht immer alles. Das Essen im angeschlossenen Restaurant ist gut. Insgesamt für einen kurzen Aufenthalt okay. Wir waren nur 1 Nacht nach Ankunft dort, dafür war Preis-Leistung gut.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Area General Manager am 17. Sept. 2022
Dear Andrea, Thank you for including us in your travel plans, and we are glad you overall had a pleasant stay. It is nice to hear that you found us to be a good value for money and that you were pleased with our convenient location, quiet accommodations, and the food we served at our restaurant. We appreciate your kind review and hope to see you again at the Miami Airport Marriott.Chade Brunton,Area General Manager

8/10 – Gut

Nicole

Aufenthalt von 1 Nacht im August 2022

8/10 – Gut

Rainer

Aufenthalt von 1 Nacht im Dezember 2021

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideale Lage für eine Übernachtung vor oder nach einem Flug. Bequem mit dem Shuttlebus erreichbar.
Aufenthalt von 1 Nacht im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Es ist schon ein sehr altes Hotel. Für uns nicht so gut. Aber für eine Nacht ist es o. k.
Aufenthalt von 1 Nacht im April 2019
Antwort von Director of Hotel Operations am 17. Apr. 2019
Dear Guest, thank you for choosing Miami Airport Marriott for your overnight stay. We are glad we meet most of your expectations and that you had a pleasant stay. We have taken the note of your feedback as it helps us to plan our future updates, and hope to welcome you again soon. Alexina Beauperthuy, Director of Hotel Operations

10/10 – Hervorragend

Melanie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Für eine Nacht gebucht vorm Abflug nach Hause - super nah beim Flughafen, toller Service, großes Zimmer - TOP
Aufenthalt von 1 Nacht im August 2018

8/10 – Gut

Marc

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk agent’s second day on the job. Very nice and friendly. Excellent bartenders too
Aufenthalt von 1 Nacht im März 2024

2/10 – Ungenügend

barry c

Due to weather conditions American airlines cancled the flight it had delayed for 5 hours and stranded my partner in Guadeloupe. When I called Marriot reservations to cancel, they told me to call the Front Desk. The Front desk told me only Expedia could cancel, and Expedia told me only the hotel could cancel. Not acceptable from either company.
Aufenthalt von 1 Nacht im März 2024
Antwort von Area General Manager am 27. März 2024
Dear Barry C, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the inconvenience you experienced while attempting to cancel your reservation. Our hotels are known for their attention to detail and thoughtful hospitality; therefore, we sincerely apologize that this was not your experience. We value your patronage and promise that steps will be taken to ensure we do not repeat this concern. If you still need support with this request, please reach out to the property and ask to speak to a Front Desk Manager. Thank you for your patience, and we look forward to speaking with you.Chade Brunton Area General Manager

2/10 – Ungenügend

Claudia

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The worse service ever.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Area General Manager am 15. März 2024
Dear Claudia, Thank you for your recent review regarding your stay at our hotel. Please accept our apologies for the unsatisfactory service you received during your stay. We have shared your observations with our management team for their immediate attention. We hope you will reconsider and stay with us again as we would like you to experience the hotel as you should have on this visit.Chade Brunton Area General Manager

10/10 – Hervorragend

Diane

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Noise from the next room is loud. This is an old hotel and there isn’t much insulation. The van was quick, helpful driver and fast check in. The only disappointment is the noise
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Steven

Aufenthalt von 1 Nacht im März 2024
Antwort von Area General Manager am 14. März 2024
Dear Steven, Thank you for rating your visit to Miami Airport Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Chade Brunton Area General Manager

6/10 – Okay

DAHLIA

Gut: Personal & Service
Simply put this hotel is surviving off of its faded glory ..
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Area General Manager am 11. März 2024
Dear Dahlia, Thank you for taking the time to evaluate your stay. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Chade Brunton Dear Dahlia, Thank you for taking the time to evaluate your stay. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Chade Brunton Area General Manager

10/10 – Hervorragend

Benoit

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Area General Manager am 26. März 2024
Dear Benoit, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Miami Airport Marriott, and we look forward to welcoming you back soon.Chade Brunton Area General Manager

10/10 – Hervorragend

ELLIOT

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Area General Manager am 16. Feb. 2024
Dear Elliot, Thank you for your recent stay at the Miami Airport Marriott and for posting a generous rating of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest and look forward to serving you again soon. Chade Brunton Area General Manager

10/10 – Hervorragend

Lauren

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great spot for dinner and an overnight connection at MIA
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Area General Manager am 12. Feb. 2024
Dear Lauren, Thank you for choosing to stay at the Miami Airport Marriott. Our location near Miami International Airport allows our guests to explore the best of the Miami-Dade area, including beaches, shopping, and much more. We are delighted you could enjoy your dining experience during your time with us, and we hope we will be the first hotel you think of on future trips to the area!Chade Brunton Area General Manager

2/10 – Ungenügend

Nicholas

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Area General Manager am 22. März 2024
Dear Nicholas, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Chade Brunton Area General Manager

10/10 – Hervorragend

Christina

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Area General Manager am 22. März 2024
Dear Christina, Thank you for choosing Miami Airport Marriott and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Chade Brunton Area General Manager

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very comfortable and the team were extremely helpful. We especially loved Claudio at the front door.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Area General Manager am 1. Feb. 2024
Dear Michael, Thank you for choosing Miami Airport Marriott and for your constructive feedback. We are glad you had a perfect stay and that our comfortable accommodations and the hospitality provided by our associates, especially one of our front desk staff, Claudio, exceeded your expectations. It will be a pleasure to share your compliments with him and the entire team. Thank you for being our guest, and we look forward to your next visit.Chade Brunton Area General Manager

8/10 – Gut

Allie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great for in and out cruise travel. Uber was quicker than the very full airport shuttle.
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Kathleen

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wow. What a bunch of lowlives! They gave my reserved room away! Can't remember that ever happening when a credit card was provided. They sent me to the Courtyard, a real downgrade. The room at the Courtyard was smelly, like they were covering up cigarette smoke. Aweful. The air conditioning unit fan rattles, too loud to keep on during the night. The place is a total dump.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Area General Manager am 24. Jan. 2024
Dear Kathleen, Thank you for taking the time to evaluate our hotel. We sincerely apologize that the room type you reserved was not available. We regret the frustration and inconvenience this caused and are very grateful for your patience. We do everything possible to honor requests; however, it is not always possible, depending on our occupancy. We hope that we will have a future opportunity to show you the exceptional stay we are committed to providing every guest.Chade Brunton Area General Manager

10/10 – Hervorragend

Jahlisa

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

6/10 – Okay

Guy Raymond

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Area General Manager am 24. Jan. 2024
Dear Mr. Raymond, Thank you for being our guest. We are pleased if you enjoyed your stay overall; however, we do regret if we missed meeting some of your expectations. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Chade Brunton Area General Manager

10/10 – Hervorragend

Denison, Madison

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Really convenient to airport 10 minutes Very quiet vs other hotels we’ve stayed at near Miami international Shuttle service was very good
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Tiffanie

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Sandi

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Noriko

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Area General Manager am 12. Jan. 2024
Dear Noriko, Thank you for your recent stay at the Miami Airport Marriott and for posting a generous rating. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest and look forward to seeing you again soon. Chade Brunton Area General Manager

6/10 – Okay

Amanda

Gut: Sauberkeit, Personal & Service und Ausstattung
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Area General Manager am 9. Jan. 2024
Dear Amanda, Thank you for your visit. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect stay you deserve. Chade Brunton Area General Manager

8/10 – Gut

Michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
As far as large airports Miami is good. Generally clean and most staff helpful. As in any large place there are dirty spots and very rude staff. But all & all with alll the business they do Miami works well.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

carlos

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Area General Manager am 29. Jan. 2024
Dear Carlos, Thank you for rating your stay at Miami Airport Marriott. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Chade Brunton Area General Manager

10/10 – Hervorragend

Gina, Avondale

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fine
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Area General Manager am 9. Jan. 2024
Dear Gina, It was a pleasure welcoming you to Miami Airport Marriott. Your rating is the best performance measure we have, and we appreciate you letting us know we are succeeding. Thank you for being our guest; we look forward to your next visit. Chade Brunton Area General Manager

8/10 – Gut

Tamisha

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Marla

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay in Miami!
Checkin was smooth and front desk friendly. Restaurant food was above average even if service was a tad slow. Room was great, health club very nice and M Club pleasant. Overall a very good experience!
Aufenthalt von 1 Nacht im Dezember 2023

8/10 – Gut

pedro

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hitel de transito
Fiquei muito pouco tempo hospedado . Cheguei as 22 hs e sai às 7 hs . Reservei apenas para dormir e pegar um voo para outro local , mas é um hotel confortável sem grandes pretenções
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Austin

Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Area General Manager am 17. Jan. 2024
Dear Austin, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to the Miami Airport Marriott.Chade Brunton Area General Manager

8/10 – Gut

Ryan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Area General Manager am 27. Dez. 2023
Dear Ryan,Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Miami Airport Marriott; we hope to see you again soon. Chade Brunton Area General Manager

10/10 – Hervorragend

Beth

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Grato

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

edward

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Area General Manager am 20. Dez. 2023
Dear Edward, Thank you for choosing the Miami Airport Marriott. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Chade Brunton Area General Manager

10/10 – Hervorragend

Louise

Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Area General Manager am 6. Jan. 2024
Dear Louise, We are thrilled you had an excellent stay at the Miami Airport Marriott, and we appreciate the fantastic rating. It was our pleasure to accommodate you, and we look forward to your next visit with us.Chade Brunton Area General Manager

10/10 – Hervorragend

Paul

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect stay
I can't see enough about the excellence of this Marriott Hotel. From an early check in to the next morning shuttle, we had a true vacation. The fitness center was well equipped and spacious. Our room was perfect and had the best shower that I have ever experienced. Our dining options had multiple choices on property. Wow. We will return!!
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Kenifet

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Area General Manager am 12. Dez. 2023
Dear Kenifet, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting Miami. It was our pleasure accommodating you. We hope you will make Miami Airport Marriott your home away from home whenever your travels bring you to our area.Chade Brunton,Area General Manager

6/10 – Okay

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Worst dining experience in a Marriott! Fish was served cold, sent back, microwaved then reserved. Definitely not a normal Marriott experience
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Area General Manager am 12. Dez. 2023
Dear John, Thank you for taking the time to review your recent stay with us. We apologize for the concern you experienced with the food served. We will be sharing your comments appropriately so we can prevent this from happening in the future. We regret the frustrations this caused and appreciate your patience. Thank you once more for your valuable feedback. We hope to have the pleasure of welcoming you again to provide you with the excellent dining experience we're known for. Chade Brunton,Area General Manager

10/10 – Hervorragend

SHIRLEE

Mit der Familie gereist
Gut: Ausstattung
We have stayed there many times. This time there was hair in shower. The bed was too soft and it was made weird. A sheet on top of the comforter.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

grace

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The one thing i didnt care for was the noise level of the elevator which was beside our room. It made it hard to rest. The staff made our stay excellent.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Area General Manager am 8. Dez. 2023
Dear Valued Guest, Thank you for being our guest at the Miami Airport Marriott. We are glad you had a great time with us and that our associates exceeded your expectations. We will pass along your kind remarks to our entire team. That said, we regret the noise concerns you endured during your visit. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. It was our pleasure to accommodate you, and we look forward to you making the Miami Airport Marriott your home away from home whenever your travels bring you to our city. Chade Brunton Area General Manager

6/10 – Okay

Kari

Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Shelley

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Rooms have been updated. My only complaint was room cleanliness. Nothing worse than finding hair everywhere. It is also not worth booking through Expedia because Marriott charges you $15/day for wifi even if you are a member.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Area General Manager am 9. Dez. 2023
Dear Shelley, Thank you for taking the time to share your review. Please accept our sincere apologies for the billing-related concerns outlined and the service shortfalls you experienced. We make every effort to provide exceptional hospitality in all aspects; therefore, we genuinely regret that this was not your experience. We will share your message appropriately and thank you again for your patience. We are also sorry for the cleanliness issues you underwent and the inconvenience this has caused. We will discuss it with relevant teams so such matters do not happen again. We are grateful for your feedback, and we hope you will give us another chance to make a better impression. Chade Brunton, Area General Manager

8/10 – Gut

Toni

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Great hotel with a nice shuttle service
Aufenthalt von 1 Nacht im November 2023

6/10 – Okay

DOUGLAS, Pittsburgh

Aufenthalt von 1 Nacht im November 2023
Antwort von Area General Manager am 20. Dez. 2023
Dear Douglas, Thank you for rating your stay at our hotel. We aim to make each guest feel at home; therefore, we are disappointed if we did not meet all of your expectations. We hope you will accept our apologies for any concerns you may have encountered. We hope you will give us another chance to welcome you back so you can experience our hotel the way you should have on this visit.Chade Brunton Area General Manager

10/10 – Hervorragend

Silvia D Martinez

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
It looks safe and quiet ...The staff are nice .and it is close to airport
Aufenthalt von 1 Nacht im November 2023
Antwort von Area General Manager am 23. Nov. 2023
Dear Ms. Martinez, It was a pleasure having you at Miami Airport Marriott. We are glad our location was perfect for your needs and that you were impressed with our thoughtful hospitality. We will share your kind comments with everyone. Thank you for choosing us, and we look forward to your next stay. Chade Brunton Area General Manager