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Bewertungen von Travelodge Hotel Melbourne Docklands

4 out of 5
Travelodge Hotel Melbourne Docklands
66 Aurora Lane, Docklands, VIC

Bewertungen

8,2

Sehr gut

406 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
367 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 8 - Gut" "
138 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 6 - Okay" "
66 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
28 von insgesamt 1005 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Alexander

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ideal gelegen am Bahnhof Southern Cross, Tramstationen auch nur fünf Minuten vom Hotel entfernt.
Antwort von Laurent am 14. Nov. 2022
Dear Alexander,Thank you for staying with us in Travelodge Hotel. We are very happy to hear that you are satisfied with our strategic location. Our hotel is very convenient in terms of our position, it's pretty much close to many places.We can't wait to see you again next time.Best regards,Laurentius YudhatamaDuty Manager

10/10 – Hervorragend

Wayne, Saint Maries

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The close proximity to the train station, ferry terminal, free tram, and Victoria Market made this an excellent choice for the price.
Aufenthalt von 3 Nächten im April 2024
Antwort von Duty Manager am 14. Apr. 2024
Dear Wayne,Dear Guest, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. Your feedback is truly valuable, and we look forward to welcoming you back for another enjoyable stay. Safe travels!

8/10 – Gut

Shane, Hamilton

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet but close the CBD and public transport options.
Aufenthalt von 5 Nächten im April 2024
Antwort von K C am 13. Apr. 2024
Dear Shane,We're thrilled to hear that you found our hotel to be both quiet and conveniently located near the CBD and public transport options. Providing a peaceful environment while still being accessible to the city center and transportation hubs is something we strive for, and we're delighted that we met your expectations in this regard.Thank you for sharing your positive experience with us, and we hope to have the pleasure of welcoming you back on your next visit to the area. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your patronage!Kind regards,K CReception – Travelodge Docklands Melbourne

10/10 – Hervorragend

Nicholas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall the hotel was great, my room had a desk. Shower was great but the bathroom was a tiny bit dated / battle scarred, it was still good, the room itself was excellent. King bed was two single beds stuck together, which I don't like, and wish it wasn't a thing. Only two complaints were, the noise from being directly next to the station, it wasn't horrible, and I was fine with it, but it was still there. At 3pm I struggled to find a coffee shop in the immediate vicinity and needed to walk a little bit.
Aufenthalt von 1 Nacht im April 2024
Antwort von K C am 13. Apr. 2024
Dear Nicholas,Thank you for taking the time to share your feedback with us. We're glad to hear that overall, you enjoyed your stay with us and found the room to be excellent, complete with a desk and a great shower.We appreciate your comments regarding the bathroom, and we understand your concerns about the bed configuration. Your feedback is valuable to us as we continuously strive to improve the comfort and satisfaction of our guests.We apologize for any inconvenience caused by noise from the nearby station. While we aim to provide a peaceful environment for our guests, external factors such as proximity to transportation hubs can sometimes result in unavoidable noise disturbances.We also apologize for the inconvenience you experienced in finding a coffee shop nearby at 3 pm. We will certainly take note of this and look into ways to enhance the availability of amenities in the immediate vicinity for our guests' convenience.Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. If there's anything else we can assist you with or if you have any further concerns, please don't hesitate to let us know.Kind regards,K CReception – Travelodge Docklands Melbourne

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good value for money
Aufenthalt von 2 Nächten im März 2024
Antwort von Duty Manager am 6. Apr. 2024
Dear James,Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Hayley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was close to public transport and essential shopping needs. Staff were friendly and helpful.
Aufenthalt von 4 Nächten im März 2024
Antwort von Sean am 29. März 2024
Dear Hayley,Thank you for taking the time to leave a review from your stay with us at Travelodge Docklands!We're glad that you had a great stay and cannot wait to welcome you back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 – Gut

Deirdre

Gut: Sauberkeit
Great location for female vacationing alone.
Aufenthalt von 1 Nacht im März 2024
Antwort von Duty Manager am 28. März 2024
Dear Deirdre, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

6/10 – Okay

Jessica

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stayed for a long weekend. Would define come back. The rooms were clean and staff are lovely. It was really well positioned for our plans.
Aufenthalt von 3 Nächten im März 2024
Antwort von Sean am 26. März 2024
Dear Melissa,Thank you for leaving the great review!We're glad you had a great stay and look forward to welcoming you back again in the future!Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 – Gut

Fiona

Aufenthalt von 3 Nächten im März 2024
Antwort von Duty Manager am 14. Apr. 2024
Dear Fiona, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Gut

Bhavika

Mit der Familie und kleinen Kindern gereist, Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The stay was average - wish they made up the beds and hoovered each day. Lights /aircon was not working - then eventually started working. When requested to look into it - they did test aircon.
Aufenthalt von 4 Nächten im März 2024
Antwort von Sean am 26. März 2024
Dear Bhavika,Thank you for taking the time to review your stay with us at Travelodge Docklands.We appreciate your comments and have passed them on to our Executive Housekeeping Manager for future review with her team.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

8/10 – Gut

Garry, Varsity Lakes

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If they have a room ready, they'll let you check in early, niiice!
Aufenthalt von 4 Nächten im März 2024
Antwort von Sean am 24. März 2024
Dear Gary,Thank you for the excellent 4/5 review!We're glad you had a great stay and enjoyed the fact that we could check you in prior to the guaranteed check in time.We cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands

10/10 – Hervorragend

kezia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location nice rooms and very clean
Aufenthalt von 1 Nacht im März 2024
Antwort von Duty Manager am 19. März 2024
Dear kezia, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 – Gut

Ashley

Geschäftlich gereist
Gut: Sauberkeit
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von Duty Manager am 19. März 2024
Dear Ashley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Hervorragend

Gerard

Aufenthalt von 2 Nächten im März 2024
Antwort von Duty Manager am 19. März 2024
Dear Gerard, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

6/10 – Okay

Rowena

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Duty Manager am 6. Apr. 2024
Dear Rowena, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

4/10 – Schlecht

Michael

Mit dem Partner gereist
TV and room phone didn't work. Stayed 4 nights placed do not disturb on door once and was awoken at 8:30 to clean on another morning and the other two nights no clean at all, so no clean in 4 nights stayed. Bit disappointed.
Aufenthalt von 4 Nächten im März 2024
Antwort von Duty Manager am 19. März 2024
Dear Michael, Thank you for taking the time to share your feedback with us. We sincerely apologise for the inconveniences you experienced during your recent stay. Your comments are important to us, and we want to assure you that we take them seriously. Thank you once again for sharing your thoughts, and we look forward to the opportunity to welcome you back and provide you with a much-improved experience.

8/10 – Gut

Stanley

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von Duty Manager am 19. März 2024
Dear Stanley, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were great and friendly. Close to Southern Cross station
Aufenthalt von 12 Nächten im Februar 2024
Antwort von Duty Manager am 19. März 2024
Dear John, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Last year I wrote a more negative review, but I am pleased to say the property has improved and in particular the wifi seems to have been upgraded, whereas it was poor last year.
Aufenthalt von 2 Nächten im März 2024
Antwort von Sean am 9. März 2024
Dear John,Thank you very much for your lovely words It is great to hear that you enjoyed the new WIFI that we have installed at the hotel.It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

10/10 – Hervorragend

Melanie

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Excellent location for Marvel stadium
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sean am 9. März 2024
Hi Melanie,Thank you very much for your lovely words. It was a pleasure to welcome you to our hotel and we look forward to seeing you again in the future.Kind Regards,SeanDuty Manager - Travelodge Docklands Melbourne

10/10 – Hervorragend

MaryEd

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sean am 24. März 2024
Dear Mary,Thank you for the excellent 5/5 review!'We're glad you had a great stay and cannot wait to welcome toy back again in the near future!Kind Regards,SeanDuty Manager - Travelodge Docklands

6/10 – Okay

Tennille, Griffith

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location for marvel stadium events
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 29. Feb. 2024
Dear Tennille, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

6/10 – Okay

Trevor

Mit dem Partner gereist
Gut: Personal & Service
We did arrive early and our room wasn’t quite ready (which was fine) and that they would call as soon as ready we did all paperwork at this time. No phone cal. Went back to the room at 3pm and had to wait 30 minutes as check in queue was out the door.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 29. Feb. 2024
Dear Trevor, Thank you for taking the time to review us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service, and I will be following up with the team.

10/10 – Hervorragend

Greg

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff made check in and out easy. Very close to CBD, but a quiet location
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Duty Manager am 29. Feb. 2024
Dear, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

10/10 – Hervorragend

Donna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 29. Feb. 2024
Dear Donna, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 – Gut

Jun

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 22. März 2024
Dear Jun, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Hervorragend

Crystal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic location, easy to get around the city with easy and affordable parking. The staff were lovely and made the check in process super easy and quick.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 29. Feb. 2024
Dear Crystal, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon

10/10 – Hervorragend

TAICHI

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
great!
Aufenthalt von 3 Nächten im Februar 2024
Antwort von ardy am 22. Feb. 2024
Dear Taichi,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne

10/10 – Hervorragend

Benjamin Samuel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Duty Manager am 22. März 2024
Dear Benjamin Samuel, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Hervorragend

Greg

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was clean & tidy & close to light rail & shops
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Duty Manager am 22. Feb. 2024
Dear Greg, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Gut

Hiroki

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
どこに行くのも便利でした。 また、スタッフの対応も良くとても満足でした。
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Duty Manager am 22. Feb. 2024
Dear Hiroki, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

10/10 – Hervorragend

Edlyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good location
Aufenthalt von 3 Nächten im Februar 2024
Antwort von Duty Manager am 19. Feb. 2024
Dear Edlyn, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 – Gut

Michelle

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here for Taylor Swift concert. They had fun Photo Booth in the foyer. Also had microwave and dishes for microwave meals. Beds were comfortable.
Antwort von Duty Manager am 19. Feb. 2024
Dear Michelle, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

4/10 – Schlecht

Rita

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Duty Manager am 19. Feb. 2024
Dear Rita,Thank you for taking the time to review us. I am sorry to hear that you did not enjoy your stay with us. I am concerned to hear that we were not able to deliver the expectations during your stay. This is not our usual standard of service and I will be following up with the team. Thank you.

10/10 – Hervorragend

TAK LEUNG

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
the staff is very reponsive to change room for my family as the air conditioner was not woking
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 11. Feb. 2024
Dear TAK LEUNG, Thank you so much for taking the time to provide feedback on your recent stay with us, we are so pleased to hear that you enjoyed your stay. We look forward to welcoming you back again soon.

8/10 – Gut

Christine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It’s a good hotel, hate the parking
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Duty Manager am 11. Feb. 2024
Dear Christine, Dear guest, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

10/10 – Hervorragend

Ashlee

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Duty Manager am 20. März 2024
Dear Ashlee, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 – Gut

Janelle

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Convenient location
Aufenthalt von 2 Nächten im Februar 2024
Antwort von ardy am 8. Feb. 2024
Dear Janelle,I am so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to post a review about Travelodge Docklands. we hope to see you again in future.Kind regardsArdy Duty Manager – Travelodge Docklands Melbourne

10/10 – Hervorragend

Kin Lam

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
.
Aufenthalt von 5 Nächten im Januar 2024
Antwort von ardy am 28. Jan. 2024
Dear Kin,I’m so pleased to hear that you had an enjoyable stay with us. Thank you for taking the time to write your review.Thank you again for sharing the experience of your stay with us and we hope to see you again next time.Kind regards,ArdyDuty Manager – Travelodge Docklands Melbourne

10/10 – Hervorragend

Junko

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pleasant stay thank you!
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Duty Manager am 26. Jan. 2024
Dear Junko,Thank you so much for taking the time to share your wonderful 5-star review of your recent stay with us at Travelodge Docklands. We are thrilled to hear that you had a wonderful stay with us. Your kind words are truly appreciated, and we look forward to welcoming you back for another exceptional stay in the future.

8/10 – Gut

Roshin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Overall good
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Duty Manager am 25. Jan. 2024
Dear Roshin, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

6/10 – Okay

Jack

Gut: Personal & Service
Ideal for short stays in a central location. Nothing extraordinary but not a bad option.
Antwort von Duty Manager am 25. Jan. 2024
Dear Jack, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

8/10 – Gut

Frank

Gut: Sauberkeit und Zustand der Unterkunft
Pulito, comodo e silenzioso.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Duty Manager am 25. Jan. 2024
Dear Frank, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

10/10 – Hervorragend

Cheryl

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for money, staff very helpful and friendly, room very comfy, clean and quiet. Easy to get to from Southern Cross station and handy to Docklands precinct and city transport. Will definitely stay again.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Duty Manager am 23. Jan. 2024
Dear Cheryl, thank you for taking the time to share your feedback! We're thrilled to hear that you found our location to be excellent. We take pride in maintaining clean and tranquil rooms to ensure a comfortable stay. Your compliments on the friendliness of our team inspire us to continue providing excellent service. Thank you for choosing Travelodge Docklands, and we look forward to welcoming you back for another exceptional stay in the future!

8/10 – Gut

Quincy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Duty Manager am 23. Jan. 2024
Dear Quincy, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

6/10 – Okay

Tony

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
No flexibility/leeway on checkout time.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Duty Manager am 23. Jan. 2024
Dear Tony, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 – Gut

Anthony

Aufenthalt von 3 Nächten im Januar 2024
Antwort von Duty Manager am 23. Jan. 2024
Dear Anthony, Thank you for your positive feedback! We're delighted to hear that you had a good stay. We hope to welcome you back in the future for an even better experience.

6/10 – Okay

Teresa

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a bit out of the area we really wanted
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Duty Manager am 23. Jan. 2024
Dear Teresa, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.

8/10 – Gut

Arunsri

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Duty Manager am 23. Jan. 2024
Dear Arunsri, thank you for taking the time to review us. We appreciate your feedback. Hope to welcome you again.