Eingangsbereich

Bewertungen von Comfort Inn & Suites Grinnell near I-80

2.5 out of 5
Comfort Inn & Suites Grinnell near I-80
1630 West Street South, NE Side, Grinnell, IA

Bewertungen

8,4

Sehr gut

133 von insgesamt 319 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
118 von insgesamt 319 Gästebewertungen haben eine Bewertung von 8 - Gut" "
48 von insgesamt 319 Gästebewertungen haben eine Bewertung von 6 - Okay" "
14 von insgesamt 319 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 319 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,8/10

Personal & Service

8,0/10

Ausstattung

8,2/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Melody

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Older property
Aufenthalt von 1 Nacht im April 2024
Antwort von ss am 15. Apr. 2024
Thank you for taking the time to provide us with feedback.

8/10 – Gut

Kimberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Shivam am 12. Apr. 2024
Thank you for taking time to provide us with feedback!

8/10 – Gut

Mamie

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Location was great. Staff friendly. Room and reception clean. Pool ICE cold and hot tub did not work and looked dim and needed TLC
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SS am 22. Feb. 2024
We apologize for the inconveniences that may have caused your stay to be unpleasant. We have addressed these issues and we greatly appreciate your feedback as it allows us to continue to improve!

10/10 – Hervorragend

Chantal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von SS am 11. Jan. 2024
thank you for taking the time to provide us with feedback!

10/10 – Hervorragend

Allison

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von SS am 31. Dez. 2023
Thank you for your feedback!

8/10 – Gut

Stefan, Kensington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von SS am 18. Dez. 2023
Thank you for taking time to provide feedback regarding your recent visit to Comfort Inn & Grinnell

8/10 – Gut

Naomi

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice. Friendly. Convenient off I-80. Breakfast was very nice with different offerings every morning. Fresh and if you go on the early side. Then hot food is fresh. If you go late then eggs and meats tend to be dried out. Overall good variety of choices. They only clean your room every other day which was disappointing if coming back to a clean room is part of what you look forward to. It's very general cleaning though. Noticed that the tub had not been scrubbed out. Only the towels were replaced. The shampoo is in a big dispenser attached to wall so you won't get those travel sized toiletries which is something we look forward to getting. Staff was friendly and overall it is a good place to stay.
Aufenthalt von 6 Nächten im Dezember 2023
Antwort von Shivam Sharma am 16. Dez. 2023
We really appreciate your feedback as it helps to better prepare for future guest stays! We will ensure to speak to our staff to improve areas which we may have lacked, we look forward to hosting you again in the future!

10/10 – Hervorragend

Naveen

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von SS am 16. Dez. 2023
Thank you for your feedback!

2/10 – Ungenügend

Sapna

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
There was clumps of mud on the floor of our room; bed sheets had odd stains on them; pillows were couch throw pillows not standard size pillows; no fan in the bathroom which caused the fire alarm to go off from the steam created by the shower; main door lock jammed twice causing us to be locked out of our room and having to ask the cleaning lady to let us in.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von SS am 6. Dez. 2023
We are deeply concerned after hearing your experience regarding your recent stay, that is not the standard we set for our guests, we will be taking all necessary steps to avoid this from happening again!

10/10 – Hervorragend

Cheryl

Mit der Familie gereist
Gut: Ausstattung
Great place in every way. Would definitely stay here again.
Aufenthalt von 1 Nacht im November 2023
Antwort von SS am 6. Dez. 2023
Thank you for your feedback!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von SS am 23. Nov. 2023
Thank you for taking the time to provide us with your feedback!

10/10 – Hervorragend

Claudiu

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Just perfect
Aufenthalt von 1 Nacht im November 2023
Antwort von SS am 14. Nov. 2023
We were glad we could accomodate you during your stay!

10/10 – Hervorragend

Ann

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly check-in and clean.
Aufenthalt von 1 Nacht im November 2023
Antwort von SS am 14. Nov. 2023
Thank you for your feedback!

10/10 – Hervorragend

elaine

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good value
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shivam Sharma am 1. Nov. 2023
Thank you for providing us with feedback!

10/10 – Hervorragend

Joanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff at the check-in desk (sorry I did not get the young man's name), and clean, comfortable rooms. Spacious bathroom, good water pressure in the shower, and extra towels available on the shelf below the vanity.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shivam Sharma am 1. Nov. 2023
Thank you for providing us with feedback we will inform our staff of your praise!

10/10 – Hervorragend

Alec

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von ss am 14. Nov. 2023
Thank you for your feedback!

8/10 – Gut

Debora

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was just what we expected
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shivam Sharma am 1. Nov. 2023
Thank you for taking your time to provide us with feedback, it is greatly appreciated!

8/10 – Gut

John, Blair

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von SS am 14. Nov. 2023
Thank you for your feedback!

10/10 – Hervorragend

Jerry

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von SS am 14. Nov. 2023
Thank you for your feedback!

10/10 – Hervorragend

Yong

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything is good except the price.
Aufenthalt von 1 Nacht im September 2023
Antwort von Shivam Sharma am 1. Nov. 2023
We appreciate you taking the time to provide us with feedback!

10/10 – Hervorragend

Dean

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von SS am 11. Okt. 2023
Thank you!

4/10 – Schlecht

Robbiejean

Gut: Sauberkeit
Aufenthalt von 2 Nächten im September 2023
Antwort von SS am 26. Sept. 2023
we are concerned regarding your recent stay, We would like to know what can we have done to make your stay more enjoyable.

6/10 – Okay

Darrell

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Property is very tired and needs a remodel. Wall paper pealing, stained carpets, damaged woodwork.
Aufenthalt von 1 Nacht im September 2023
Antwort von SS am 26. Sept. 2023
We apologize for the unpleasant appearance during your recent stay, we ensure that is not what we consider our standard, we are actively working towards getting these issues resolved!

10/10 – Hervorragend

Brian

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was good except elevator could use some maintenance. Cable popping while moving
Aufenthalt von 2 Nächten im September 2023
Antwort von SS am 26. Sept. 2023
We apologize for any inconvenience caused by the elevator, we have since made efforts towards fixing it and will no longer be an issue!

10/10 – Hervorragend

Thomas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Multiple staff to my wife and I, were very friendly and helpful. It is a safe and open rural and small town area. I would stay there again if needed.
Aufenthalt von 1 Nacht im September 2023
Antwort von Shivam Sharma am 26. Sept. 2023
Thank you for your kind words!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von SS am 26. Sept. 2023
TY!

8/10 – Gut

charles

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von SS am 26. Sept. 2023
thank you for your feedback!

8/10 – Gut

James

Aufenthalt von 1 Nacht im September 2023
Antwort von SS am 26. Sept. 2023
Thank you!

10/10 – Hervorragend

Wesley

Aufenthalt von 1 Nacht im September 2023
Antwort von SS am 26. Sept. 2023
TY!

4/10 – Schlecht

Tracy

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
If you don’t mind a little mold
Shower curtain had mold on it , direct tv didn’t work, room was ok at first glance but could use a good deep cleaning!! Breakfast was subpar at best
Aufenthalt von 1 Nacht im August 2023
Antwort von SS am 26. Sept. 2023
I am so sorry that you experienced this during your recent stay I can assure you that is not what we consider as our standard, and since then the head houskeeper has held the employees accountable for their negligence. We hope to have a chance to host you again!

8/10 – Gut

Melissa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Passing through
This hotel was clean, the A/C worked well and was relatively quiet, smelled good, and was overall a pleasant experience. The only complaint was that the beds were not very comfortable.
Aufenthalt von 1 Nacht im August 2023
Antwort von SS am 26. Sept. 2023
We apologize for the discomfort caused by the bed in your room, we look forward to hosting you again to make up for it!

10/10 – Hervorragend

Melissa

Aufenthalt von 1 Nacht im August 2023
Antwort von SS am 26. Sept. 2023
Thank you for your feedback!

8/10 – Gut

James

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The pool was very cloudy and their was a window broken I the pool area. Staff is nice but common areas seemed a bit dirty and dark. Could use a bit of an update. Lobby had nice couches but elevator and hall carpet could use a deep cleaning
Aufenthalt von 1 Nacht im August 2023
Antwort von ss am 17. Aug. 2023
Thank you for taking the time to share your thoughts and feedback regarding your recent stay at our hotel. We truly value your input and apologize for any inconveniences you may have encountered during your stay. Please allow me to address your concerns and offer our sincerest apologies for the issues you experienced.We are genuinely sorry that your stay did not meet your expectations. Our primary goal is to provide each guest with a comfortable and enjoyable experience, and it is evident that we fell short in this instance. Your feedback is invaluable to us as it helps us identify areas for improvement and enhance the overall guest experience.Regarding the cleanliness issues you encountered, please rest assured that this is not indicative of our usual standards. We have taken immediate action to address these concerns with our housekeeping team and have implemented additional training to ensure that such incidents do not recur in the future.

6/10 – Okay

Paulette

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
The breakfast had issues with their coffee all three mornings. The people at the front desk were friendly, helpful, and kind. They took time to help us with certain problems. They had plenty of handicapped par
Aufenthalt von 4 Nächten im August 2023
Antwort von SS am 14. Aug. 2023
We apologize for the inconvenience, we are addressing that problem promptly!

6/10 – Okay

Wayne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
No fault of the gentlemen who checked us in but the keys to the room didn't work. He said the key to the door has been broken for a while. He had to bypass the key card to get us in the room. Frustrating for us and the gentlemen you checked us in.
Aufenthalt von 1 Nacht im August 2023
Antwort von SS am 14. Aug. 2023
We apologize for the issues incurred during your recent visit, I assure you that since then the problem has been resolved and we hope you give us another opportunity to host you!

6/10 – Okay

gary

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Nice pools. Breakfast lacked any fresh fruit and juice drinks - coffee, milk, water only.
Aufenthalt von 1 Nacht im August 2023
Antwort von SS am 14. Aug. 2023
We appreciate you providing us with feedback we will make sure to have those items fully stocked!

6/10 – Okay

David

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
The property was fine. The cleanliness of the bathroom was debatable. Hair around- on floor, on tub, on toilet by the floor. The faucets weren’t clean… rather grungy. ONE pack of poor quality coffee in bathroom ( I guess that’s enough to say ’coffee in room’). Not super impressed
Aufenthalt von 1 Nacht im Juli 2023
Antwort von SS am 1. Aug. 2023
I am writing to extend my sincere apologies for the room not meeting your expectations during your recent stay with us. We deeply regret any disappointment or inconvenience this may have caused you.We understand the importance of providing comfortable and enjoyable accommodations for all our guests, and it is clear that we fell short in this instance. Your feedback is valuable to us, and we take it to heart as we strive to continuously improve our services.Please know that we are actively investigating the issues you encountered to identify the underlying causes and make necessary improvements. Your comments will help us address the shortcomings and ensure that similar situations do not arise in the future.

10/10 – Hervorragend

Paul

Aufenthalt von 1 Nacht im Juli 2023
Antwort von SS am 1. Aug. 2023
thank you for your feedback!

10/10 – Hervorragend

Lorna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The two young men at the front desk were amazing. Great service.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von ss am 29. Juli 2023
Thank you for choosing to stay with us!

8/10 – Gut

JULIE

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
3 DAY STAY
Requested our room to be clean on 2 different days and both days were not done. Disappointing for sure
Aufenthalt von 3 Nächten im Juli 2023
Antwort von SS am 29. Juli 2023
We hope this message finds you well. First and foremost, we want to extend our sincerest apologies for the inconvenience you experienced during your recent stay with us.We are truly sorry that you did not receive the housekeeping service you rightfully expected. Please know that this oversight does not align with the standards we hold ourselves to, and we take full responsibility for the lapse in our services.At Comfort Inn, we strive to provide a comfortable and pleasant stay for all our guests, and it pains us to hear that we fell short of meeting your expectations. Rest assured, we have already taken immediate action to rectify the situation and prevent any recurrence in the future.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Older hotel but clean. Could use some upgrades.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von SS am 27. Juli 2023
Thank you for your feedback!

10/10 – Hervorragend

Margie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cleanliness, friendly customer service.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von SS am 23. Juli 2023
thank you!

4/10 – Schlecht

Jessica

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
The staff was very friendly. Unfortunately that was all that was good about this hotel. The pool was extremely dirty, had green slime at bottom of pool and a film of grease that you could see floating on the top of the water. The hot tub jets were broken and the water was not "hot". Very disappointing. Attempted to watch TV and the connection would not work. No ice machine on the 3rd floor had to go to the first floor just for ice.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von SS am 19. Juli 2023
We are very displeased after hearing about your stay, please do not let this experience be our image to you, I can ensure a great experience for you! All the things you have mentioned are actively being fixed now, but we appreciate your feedback to help us do better!

8/10 – Gut

Geri

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Other than the visible hail damage this hotel was well maintained and clean. It’s not a 5 star hotel but for the price it is very good. I would stay here again. Of the 7 hotels I’ve stayed at this trip this was the best
Aufenthalt von 1 Nacht im Juli 2023
Antwort von SS am 12. Juli 2023
Thank you for providing us with positive feedback regardless of us having hail damage, we would love to have you stay with us again in the future!

8/10 – Gut

Erica

Aufenthalt von 1 Nacht im Juli 2023
Antwort von SS am 12. Juli 2023
Thank you for your feed back!

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfect for overnight stay on road trip
Hotel appears to be relatively new and well kept up. Bed was comfortable, bathroom clean and in good condition. Our visit was just a quick overnight on a road trip, but more than met our needs.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von SS am 12. Juli 2023
Thank you for taking the time to provide us with positive feedback!

10/10 – Hervorragend

Lisa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2023
Antwort von SS am 12. Juli 2023
Thank you for your feedback!

10/10 – Hervorragend

Neil

Aufenthalt von 4 Nächten im Juli 2023
Antwort von ss am 12. Juli 2023
Thank you for your feedback!

10/10 – Hervorragend

Patrick

Aufenthalt von 1 Nacht im Juli 2023
Antwort von SS am 27. Juli 2023
Thank you!

8/10 – Gut

Ron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I had an unfortunate fall in the tub. The safety bar was mounted outside the shower curtain. Had it been inside the tub area, I could have avoided the fall. Everything else was great! Ron
Aufenthalt von 1 Nacht im Juni 2023
Antwort von SS am 5. Juli 2023
We hope that you didn't get seriously hurt during your fall, otherwise we hope to have you back with us soon!