Basierend auf 1.489 geprüften Bewertungen
4,3 Sauberkeit der Zimmer
4,6 Service
4,3 Komfort der Zimmer
4,1 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 03.01.2024
The room was not adequate. It was much too cold and the heating could not get it warm.
The bathroom was missing a bidet.
The booking said it has breakfast included, but it was not.
Just the employees were very friendly.
Kommentar von Hotelmanagement
08.01.2024 von Farid, Hotelmanagement
Dear Sven,Thank you for taking the time to send a review following your recent stay with us.My sincere apologies if we fell short of your expectations. We are consistently working to improve our services and your concerns will be addressed appropriately.In line with this, you may be pleased to know that we are renovating our guest rooms by 2nd quarterof this year.Again, thank you for your feedback.Sincerely,FARID SCHOUCAIRGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden
Veröffentlicht am 10.12.2023 auf Hotels
Kommentar von Hotelmanagement
11.12.2023 von Farid, Hotelmanagement
Dear Kunibert,I would like to thank you for making us your choice of accommodation and for taking the time to give us a positive rating! This is sincerely appreciated. It was our pleasure to be of service to you and we look forward to your next visit! Have a wonderful day and Merry Christmas!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden
Veröffentlicht am 24.05.2023
Kommentar von Hotelmanagement
25.05.2023 von Farid, Hotelmanagement
Dear Dieter,Thank you for leaving our business with a 4-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We hope to make your next visit just as positive.Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden
Veröffentlicht am 27.04.2023
Kommentar von Hotelmanagement
21.05.2023 von Farid, Hotelmanagement
Dear Franz,Thank you for leaving our business with a 5-star rating. This is sincerely appreciated.We hope to make your next visit just as positive. Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden
Veröffentlicht am 20.03.2023
super
Kommentar von Hotelmanagement
22.03.2023 von Farid, Hotelmanagement
Dear Lizel,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. Reading your positive comment about The Heritage Hotel Manila is an absolute pleasure. And thank you for the 5-star rating! This is sincerely appreciated!Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden
Veröffentlicht am 07.03.2023
Kommentar von Hotelmanagement
27.03.2023 von Farid, Hotelmanagement
Dear Sarah,Thank you for leaving our business with a 5-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to your next visit!Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden
Veröffentlicht am 10.02.2023 auf Hotels
Kommentar von Hotelmanagement
11.02.2023 von Farid, Hotelmanagement
Dear Rolf,Thank you for leaving our business with a 4-star rating! This is sincerely appreciated. Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. We look forward to your next visit!Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden
Gutes Hotel nicht zu weit weg vom Flughafen.
Veröffentlicht am 31.12.2022 auf HotelsFreundlicher Empfang, Recption unterbesetzt,
Tolles Mittags-Buffet, Reichhaltiges Mogen-Buffet.
Zu kaltes Swimming Pool, Wir mussten wegen Flugausfall eine Nacht nachbuchen, erhielten aber ein schlechter ausgerüstetes Zimmer für den selben Preis. Der Flughafen-Shuttle ist günstiger als ein Taxi..Insgesamt waren wir sehr zufrieden und können das Hotel nur empfehlen.
Kommentar von Hotelmanagement
01.01.2023 von Farid, Hotelmanagement
Dear Alim,I would like to thank you for making us your choice of accommodation and for taking the time to write us a review. It was an absolute pleasure to read about your positive experience at The Heritage Hotel Manila. And thank you for the 4-star rating! This is sincerely appreciated!Thank you for the recommendation as this continues to confirm that we have delivered excellent service that Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden aus Shibuya
Veröffentlicht am 18.04.2024
良かったです。
Kommentar von Hotelmanagement
18.04.2024 von Farid, Hotelmanagement
Dear Takashi,Thank you for the 5 star rating. Positive reviews like these keep us motivated to always strive for excellence. Looking forward to your next visit! Have a wonderful day!Sincerely,Farid SchoucairGeneral ManagerThe Heritage Hotel Manila
von einem verifizierten Reisenden aus GARDEN GROVE
Veröffentlicht am 18.04.2024
The staff is friendly
Kommentar von Hotelmanagement
18.04.2024 von Farid, Hotelmanagement
Dear Ban,We are always pleased to receive feedback from our guests about their stay with us, and we are delighted with your rating- thank you very much. This confirms that we have delivered the excellent service Heritage Hotel Manila commits to achieving. Looking forward to your next visit! Have a wonderful day! Sincerely, Farid Schoucair General Manager The Heritage Hotel Manila
