The first room was very old, I got switched to a different room. But WiFi was not stable, had trouble having video meetings
Kommentar von Hotelmanagement
13.03.2024 von Carlo C. Cruz, Hotel Manager, Hotelmanagement
Dear Lei,Thank you for taking the time to share your review!We understand the importance of reliable WiFi connection, especially in today's digital age where virtual meetings are commonplace. Rest assured, we have taken your feedback seriously and are actively working to address the stability issues with our network to ensure a seamless experience for all our guests. Additionally, we regret that your initial room did not meet your expectations, and we appreciate your understanding as we promptly arranged a switch to a different room for you.Once again, thank you for bringing these matters to our attention. We hope to have the chance to welcome you back in the future. Sincerely, Carlo C. CruzHotel Manager