Veröffentlicht am 07.12.2023 auf Hotels
The price is not really worth it, location is nice.
But room very small and sound proof is horrible.
I have hear the guy next door snoring and talking! It’s really unbelievable for a high class hotel.
Besides, the water is not hot enough and pipe also stuck. The same price could have better travel experience
Kommentar von Hotelmanagement
07.12.2023 von hotel Emperador, Hotelmanagement
Dear guest,Thank you for choosing Hotel Emperador and for letting us your feedback. We regret to find that you didnt fully enjoyed your stay here. Our apologies for any inconvenience. Regarding your comment about the room size, we would like to inform you that you choose a single room and the characteristics are clearly shown in Expedia web site. We have other types of room which are much bigger. Unfortunately we werent awared of the problem with the hot to find out if it was due to a breakdown.Hope to welcome you in a future to show you our superior rooms.Thank you anyway for your feedback.Regards,