Convenient and close to Universal Studios Holywood
Veröffentlicht am 09.08.2016
Convenient location. Quite room. Very nice and friendly staff. Average restaurant, neither one of us cared for our meals at dinner time. They were very kind to let us take our buffet breakfast to go as we wanted to get to Universal Studios by 7:00am. They also made us waffles and pancakes. There were several groups of younger adults hanging outside the front entrance drinking and smoking both nights we were there. Bed was lumpy and not very comfortable. Although the bathroom seemed clean, there was gross mold around the dish soap in the shower. Also, the bathtub wasn't draining well, so my feet were in dirty water to my ankles. There was free wifi at the hotel lobby, but you had to pay for in room use.
Kommentar von Hotelmanagement
11.08.2016 von HotelMgmt, Hotelmanagement
It was our pleasure to assist you with your breakfast to go so that you could get an early start on your day at Universal Studios Hollywood. We’ll address your concerns about your guestroom bathroom with our team so that we can make improvements. Thank you and we look forward to seeing you again.