Thank you for your lovely feedback, we hope to welcome you back to Park Lane very soon.

Thanks for staying with us. We appreciate your feedback!

Dear Guest, I am pleased to read you had a lovely stay with us, and we hope to see you again in the near future. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, I am pleased to read you had a lovely stay with us, and we hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, It is great to read you had an enjoyable stay with us. I am glad that you were pleased with the hotel's central location and that the staff were very hospitable. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, I am sorry to read you had a disappointing stay with us due to the condition of your suite, which certainly does not reflect our usual service. We hope that we will have the opportunity to welcome you back in the future so that we are able to make it right. Kind regards, Natalie Tam Guest Services Manager

Dear Josef, Thank you for taking the time to share your feedback with us. I am sorry to learn that you had a disappointing breakfast experience, however I am glad that you enjoyed the hotel's central location and the staff's hospitality. We hope to see you again in the near future. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, Thank you for taking the time to share your feedback with us in regards to your stay, although I am truly sorry to learn the unacceptable state of your bathroom. We thank you for highlighting these issues, and I will be forwarding your pictures to the relevant department heads for review. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, Thank you for taking the time to share your feedback with us in regards to your recent stay. Although I am sorry to learn that you were disappointed with the cleanliness of your bathroom and that the windows were drafty, I am glad that you enjoyed the hotel's central location and that you were impressed with the views from your room. We thank you for your constructive feedback, as this will help us to improve the level of service at the London Hilton on Park Lane. Kind regards, Natalie Tam Guest Services Manager

Dear Kate, Thank you for taking the time to share your comments with us. It is great to learn that you enjoyed the hotel's central location, however I am sorry if you were disappointed with the breakfast options. Your loyalty to Hilton is very important to us and we sincerely appreciate you taking the time to provide your feedback. The details you have provided allow us to assess the service we are providing, and in turn, will make us aware of opportunities for improvement. Kind regards, Natalie Tam

Dear Tim, I am pleased you had a great stay with us, and that you enjoyed all aspects of the hotel, however I am sorry if you felt that the room was quite dated. We appreciate your feedback, and we hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, Thank you for your feedback, and I am pleased that you enjoyed the hotel's central location. We hope to see you again soon. Kind regards, Natalie Tam Guest Services Manager

Dear Paule, I am pleased that you had a great stay with us recently. It is wonderful to learn that you found your room comfortable and that you received good service. However, I was sorry to read that the extra bed was not available straight away. We look forward to welcoming you back in the near future. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, Thank you for taking the time to share your recent feedback with us. I am pleased to read that you found the hotel's location very convenient, and that you were pleased with your room on the 22nd floor. I am also glad that you were able to make the most of the Executive Lounge, which offered a wide variety of foods throughout the day. We hope that you will consider staying with us again in the near future. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, I am pleased to read that you had a great stay with us. I am happy that you were impressed with the hotel's location, the spacious room, attentive staff, and the breakfast. We hope that you will consider staying with us again in the near future. Kind regards, Natalie Tam Guest Services Manager

Dear Guest, Thank you for your wonderful review, and am very pleased that you had an enjoyable stay with us, especially as you were impressed with the room, Executive Lounge, and the staff from Front of House. Kind regards,

Dear Guest, Thank you for your recent review. I am pleased to read that overall you have enjoyed your stay with us. That being said, you have raised certain concerns regarding the alarm clock in the room going off without being set, and the temperature of the breakfast room. These comments have been raised with the appropriate parties, and I thank you very much for raising this to my attention. Yours sincerely, David Gerrard Guest Services Manager

Dear Guest, Thank you so much for your recent review. I am thrilled to read that you have had a great stay with us, and I look forward to having you with us again in the future. Yours sincerely, David Gerrard Guest Services Manager

Dear Guest, Thank you for your recent stay. I am pleased to see that overall you have enjoyed your stay with us here at the London Hilton on Park Lane, and I do hope to have you with us again in the future. Yours sincerely, David Gerrard Guest Services Manager

Dear Guest, Thank you very much for your recent review. I am pleased that overall you have had a nice stay at the London Hilton on Park Lane. Yours sincerely, David Gerrard Guest Services Manager

Dear Sylvia, Thank you for your recent review. I am very happy that your stay has been a positive one, and that our location has so well suited your needs. Thank you very much once again, and I look forward to having you with us in the near future. Yours sincerely, David Gerrard Guest Services Manager

Dear Sir/Madam, Thank you for your recent review. I am sorry to read that overall, your stay was not entirely to your satisfaction. I will raise your comments regarding the ratio between the quality and price with the appropriate parties, and I thank you very much for your valuable feedback. Yours sincerely, David Gerrard Guest Services Manager

Dear Henning, Thank you for your recent feedback. I am so sorry to read that overall you have not enjoyed your time with us here at the London Hilton on Park Lane. Your comments regarding the quality of the room and the television channels shall be brought to the attention of the proper departments, and I thank you very much for raising this to my attention. I do apologise again, and I do hope that your next stay with Hilton is an enjoyable one. Yours sincerely, David Gerrard Guest Services Manager

Dear Guest, Thank you ever so much for your 5/5 review, and happy to hear you had a wonderful stay! We hope we will see you again soon. Kind regards, Natalie Guest Relations Manager

Dear Rena, Thank you very much for your recent stay. I am very pleased to read that you have had an enjoyable stay with us over Easter, and I look forward to having you with us again in the future. Yours sincerely, David Gerrard Guest Services Manager

Dear Guest, Thank you very much for your recent review. I am very pleased to read that you have had a great stay here with us overall, and that our location so well suited your needs. I can appreciate what you have said in regards to the housekeeping of the room, and raised your comment with the appropriate members of the hotel management team. Thank you very much once again, and I look forward to having you with us in the future. Yours sincerely, David Gerrard Guest Services Manager

Dear Monika, Thank you very much for your recent review. I am very pleased that you have had a great time with us both in the hotel and down at Trader Vic's! Thank you very much once again, and I look forward to having you with us again in the future. Yours sincerely, David Gerrard Guest Services Manager

Dear Guest, Thank you very much for your review. I am pleased that overall you have enjoyed your stay. I am sorry that the spa area was not as you have expected, and we are currently discussing this area going forward. Thank you once again, and we hope to have you back. Yours sincerely, David Gerrard Guest Services Manager