Dear AleksandraWe are delighted to hear that your experience at Upon Lisbon was rated as excellent. It is always gratifying to hear that we have been able to meet our customers' expectations.At Upon Lisbon, we are committed to providing a high level of service, and every detail is thought of to ensure that our customers have the best possible experience. Your positive review is recognition of our ongoing efforts to maintain this standard of quality.We thank you for your review and hope to have the opportunity to welcome you again in the near future. Sincerely,

Dear Mrs. AliceThank you for your feedback and constructive comments. We are glad that you liked our modern design and the good connection to the city center.We are sorry to hear that some aspects of your stay did not meet your expectations. Ideally, your visit with us should go smoothly and you should feel completely comfortable. Therefore, we regret that you experienced any inconvenience with the pool and keycard. We do our utmost to provide our guests with a pleasant stay. Therefore, we appreciate your feedback as it helps us to improve our services. We hope that despite the issues mentioned, we will get the chance to welcome you again in the future.We are happy to pass on your words of praise regarding the service staff at the pool bar and restaurant. It is our goal to make every guest feel well taken care of and we are pleased that we were able to meet your expectations in these areas.With kind regards,

Dear Antje,Thank you for taking the time to share your experience in Upon Lisbon. Your feedback is very important to us in order to continuously improve our service. We are happy to hear that you were able to appreciate our apartment and the spectacular view from the pool. We always strive to provide our guests with a pleasant and comfortable atmosphere.However, we regret that some aspects of your stay did not meet your expectations. We have taken note of your comments regarding the storage facilities, the closet and the bathroom door, as well as the room card. In terms of communication, we want our guests to have a pleasant and undisturbed experience. However, we understand that proactive communication can help improve the overall experience.Furthermore, we take your suggestions on improving kitchen equipment and the availability of dishwasher tabs very seriously. It is our goal to ensure our guests have the best stay possible.Likewise, we have noted your feedback regarding the breakfast service. We are sorry to hear that the rearrangement of the breakfast service has caused some unrest and confusion.It is nice to hear that you were able to appreciate our restaurant and pillow selection. Our goal is to provide a high level of comfort and enjoyment to all of our guests.We hope that despite the above criticisms, you had a pleasant stay with us. We would be happy to welcome you again in the future.Sincerely yours,

Dear GuestThank you for your preference and for taking the time to leave us such a kind review. We are glad to see you had a good experience in our Hotel. We hope to get the opportunity of welcoming you once again on your next visit to Lisbon.

We are delighted to hear that you had a pleasant experience with us. We strive to ensure our customers have a great time while visiting us and are always thrilled to hear when we have achieved that goal. Thank you for your business and support of our business. We hope to see you again soon!

Dear Guest Thank you for your review, your opinion is very important to us. We work very hard each day to give our guests the best experience at our hotel. We regret that some aspects did not go as expected and, on a next visit, if you choose so, we will be happy to improve your stay and match all your expectations! We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

Dear Guest Thank you for your review, your opinion is very important to us. We’re also very glad that you noticed all of the details and effort that it is placed in every product and service that we offer. Our rooftop pool is indeed one of our ex-libris, especially for children. So we really hope the kids had a memorable time! We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

Dear Mr Ich Thank you for your review, your opinion is very important to us. We're happy you enjoyed your stay, we work very hard each day to give our guests the best experience at our hotel. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

Dear Guest Thank you for your review, your opinion is very important to us. Regarding the less positive things about your stay, your feedback is really important so we can improve! We always suggest our guests to, during their stay, make us aware of any issue they are facing, allowing us to do something about it. Regardless, we are sorry that some aspects did not match your expectations and, on a next visit, if you choose so, we will be happy to improve your stay. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

Dear Mr.Klaus Thank you for your review, your opinion is very important to us. We're happy you enjoyed your apartment, our facilities and, also, our staff, we work very hard each day to give our guests the best experience at our hotel. We hope to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team

Dear Mrs.Monika Thank you for your review, your opinion is very important to us. We're happy you enjoyed your stay. We appreciate your description of our surroundings. Regarding the less positive things about your stay, your feedback is really important so we can improve and make your next stay even better! We always suggest our guests to, during their stay, make us aware of any issue they are facing, allowing us to do something about it. Our team hopes to welcome you again in Upon Lisbon. Kind regards, Upon Lisbon Team