We had bought parking passes for the hotel. In the parking lot the was a few cars did not have a permit. They were there the whole time we stayed. The security were rude to my kids going into the hotel.
Kommentar von Hotelmanagement
17.04.2024 von Hyatt Place Las Vegas, Hotelmanagement
Hello Bryan,Thank you for completing our Guest Survey regarding your recent stay at our hotel. I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, please contact me directly. Best regards, Monique Inge Front Office Manager Hyatt Place Las Vegas