Basierend auf 810 geprüften Bewertungen
4,4 Sauberkeit der Zimmer
4,3 Service
4,2 Komfort der Zimmer
4,2 Allgemeiner Zustand
Von Expedia geprüfte Bewertungen
von einem verifizierten Reisenden
Veröffentlicht am 08.10.2023 auf Ebookers
Kommentar von Hotelmanagement
10.10.2023 von Franck Fleury, Hotelmanagement
Dear Alexander, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 20.09.2023 auf Hotels
Kommentar von Hotelmanagement
22.09.2023 von Franck Fleury, Hotelmanagement
Dear Rolf, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for my colleagues and me to receive one.We will be more than happy to welcome you back again. Kind regards, Franck Fleury, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 30.06.2023
good breakfast .. nice modern rooms ... all in all a good hotel ... could be a bit cheaper
Kommentar von Hotelmanagement
03.07.2023 von Franck Seguin, Hotelmanagement
Dear Oliver, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one. We appreciate you highlighted our good breakfast and our mice and modern rooms. We will be more than happy to welcome you back again. Kind regards, Franck Seguin, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 11.06.2023 auf Hotels
Kommentar von Hotelmanagement
13.06.2023 von Franck Seguin, Hotelmanagement
Dear thawat, Thank you very much for your kind feedback about your last stay with us! It is a great pleasure for me and my colleagues to receive one.We will be more than happy to welcome you back again. Kind regards, Franck Seguin, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 08.02.2023 auf Hotels
Kommentar von Hotelmanagement
09.02.2023 von Franck Seguin, General Manager, Hotelmanagement
Dear Daniel,thank you very much for your kind feedback! We really appriciate it! Thank you and kidn regards,Franck Seguin, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 31.10.2022 auf Hotels
Great location, rooms clean and spacious. Great breakfast. Receptionist not very welcoming but staff at breakfast was great.
Kommentar von Hotelmanagement
03.11.2022 von Franck Seguin, General Manager, Hotelmanagement
Dear Valuable Guest,Thank you very much for taking your time to share your feedback with us. I have noted well your remarks and will review them with respective managers. Thank you again and kind regards,
von einem verifizierten Reisenden
Veröffentlicht am 10.10.2022 auf Ebookers
Empfang nicht so freundlich.
2 Namen angegeben. Nicht zugehört.
Zigarette sm Boden im Zimmer.
Gummidichtung brim duschen nicht dicht.
Beim auschecken gemeldet. Keine grosse Reaktion.
Kommentar von Hotelmanagement
19.10.2022 von Franck Seguin, General Manager, Hotelmanagement
Dear Janine,Thank you for sharing your feedback with us. Please find my apologies for the caused inconvience during your stay. I have noted well your remarks and I will take necessary actions. Kind regards, Franck Seguin, General Manager
von einem verifizierten Reisenden
Veröffentlicht am 01.08.2022 auf Hotels
Die Lage des Hotels ist top, die Aussicht vom Zimmer auf den Hafen war auch sehr schön. Leider ist das Hotel (und besondes die Zimmer) etwas in die Jahre gekommen.
Kommentar von Hotelmanagement
24.08.2022 von Franck Seguin General Manager, Hotelmanagement
Dear Guest, Thank you for taking the time to tell us about your experience at the Mövenpick Hotel Lausanne. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,
von einem verifizierten Reisenden
Veröffentlicht am 25.07.2022 auf Ebookers
Kommentar von Hotelmanagement
05.01.2023 von Franck Seguin, General Manager, Hotelmanagement
Dear Henrik,Thank you very much for sharingg your feedback with us.Kind regards,
von einem verifizierten Reisenden
Veröffentlicht am 10.07.2022 auf Ebookers
H
Kommentar von Hotelmanagement
17.07.2022 von Franck Seguin General Manager, Hotelmanagement
Dear Mister,
We very much appreciate your comments regarding your stay at the Mövenpick Hotel Lausanne.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
