just horrible. door wouldn’t open first of all. then I wake up in the middle of the night itching horribly so I checked for bed bugs & SURE ENOUGH!! when I notified front desk about it around 3AM bc I wanted to leave, they didn’t even ask to go look like they already knew they had this problem. they promised to refund me my money & I have YET to get it. Corporate was contacted & if the issue isn’t resolved I will call the BBB & the health department bc this is NASTY & very UNSANITARY!! The woman said to me “we can’t help what people bring in here.” so blame it on other guests that go in & stay there rather then FIXING the issue. this place is horrible all around. go spend a few extra bucks up the road at the Studio 6 & get a WAY better stay. super clean there & customer service is awesome.