Dear Herbert, Greeting from Grand Inna Kuta We would like to thank you for choosing Grand Inna Kuta and taking your precious time to write this kind review on Ebookers. We are thrilled to learn that your overall stay with us exceeded your expectation, please accept our sincere apologies for some of the concerns in the room that make your stay inconvenient. We certainly will share this issue with the appropriate team for better improvement in the future. We definitely hope to have an opportunity to welcome you back again here at Grand Inna Kuta. Kind Regard,

Thank you for your review and we apologize for the inconvenience that you had during stay. Our check in time is as of 3 PM and we apologize if one of the rooms was not ready in time. We would improve our quality of service to be better and make sure it would meet our guests expectation. Despite the lack of service, we were delighted to note that the hotel location met your expectation and convenient for your daughter who is a beginner of surfer. Should you plan to stay with us again, you may contact us for further assistance. Thank you and we look forward to welcoming you back again.

Thank you for returning to Grand Inna Kuta for the third time. Glad you had another wonderful stay with us. We look forward to welcoming you back again in the future.

Thank you for your review and we apologize for the inconvenience that you had during stay. Usually the front pools are more happening than the one at the back. Therefore we would suggest you use this area during stay and since most of travelers here are family oriented, they are bringing kids and playing at public area. We apologize if this made your stay less pleasant and we appreciate your feedback for improvement in the future.

Thank you very much for your review and glad that you enjoyed your stay. We look forward to welcoming you back again in the future.

Thank you for your review and we apologize for the inconvenience that you had during stay. We appreciate your feedback and an improvement would be done in order to satisfy our guests where their needs would be met during stay. We hope to welcome you back again in the future.

Thank you for your review and we look forward to welcoming you back again in the future.

Thank you for your review and appreciate your feedback which will be shared within the team and improve our quality service. We hope to welcome you back again in the future.

Dear Jennifer Louise, Thank you for taking the time to share your feedback about your recent stay at Truntum Kuta Bali. We're delighted to hear that overall, you enjoyed your experience with us and found our breakfast great, staff lovely, and our pools enjoyable.We apologize for the inconvenience you experienced with your air conditioner and safe on the first day of your stay. Our team works diligently to address any issues promptly, and we're glad to hear that they were quickly resolved to your satisfaction.It's wonderful to know that you were able to relax and enjoy our spacious hotel and amenities, including our three pools, even during peak periods. Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're pleased to hear that you would choose to stay with us again.We appreciate your valuable feedback and look forward to welcoming you back for another fantastic stay at Truntum Kuta Bali. See you soon!

Dear John, Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that you found our staff to be friendly and that you appreciated our central location. Providing exceptional service and ensuring our guests feel welcome is always our top priority. We're grateful for your feedback and hope to have the pleasure of welcoming you back to Truntum Kuta Bali in the future. Kind regards, Management

Dear Julia, Thank you so much for your glowing review. We're delighted to hear that you loved your first stay with us and that our location was perfect for your needs. It's wonderful to know that you enjoyed the nearby markets, restaurants, and beach access. We're thrilled to hear that you plan to return and we can't wait to welcome you back for another fantastic stay! Thank you for choosing our hotelKind regards,

Dear Eileen, Thank you very much for your kind words! We're delighted to hear that you enjoyed our property's proximity to the beach. We couldn't agree more—it's truly a special location, and we're thrilled that you were able to take full advantage of it during your stay.We're committed to providing our guests with an unforgettable experience, and it's feedback like yours that motivates us to continue delivering exceptional service.We hope to have the pleasure of welcoming you back soon for another beachside getaway!Warm regards,

Dear Teresa, Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you loved everything about your stay and our property it means a lot to us to know that we met your expectations in many aspects.We also appreciate your honest feedback regarding the Friday night fire dinner. We're sorry to hear that it didn't meet your expectations in terms of value. Rest assured, we take all feedback seriously, and we'll review our pricing and offerings to ensure that we're providing the best possible experience for our guests.We hope that despite this, you'll consider visiting us again in the future. It would be our pleasure to have the opportunity to exceed your expectations on all fronts.Thank you again for choosing to stay with us and for sharing your thoughts. We look forward to welcoming you back soon.Warm regards,

Dear Kaye, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Loredana, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Gigi, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn about your entire stay with Truntum Kuta exceeded your expectation and leave a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Esa, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Deborah, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Darcell Rose, Thank you very much for giving us a rating on Expedia.We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Myline, We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Ruth, Thank you so much for your kind words! We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future.Kind regards,

Dear Deniz Seda, Thank you so much for your kind words! We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future. Kind regards,

Dear Genevieve, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Laura, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed our beachfront location, the variety of eateries, and the relaxing massages. We appreciate your kind words about our friendly and helpful staff.We apologize for any inconvenience regarding the payment system at the pool. We will certainly look into this issue to improve the overall guest experience.We look forward to welcoming you back for another stay in the future. Thank you for choosing to stay with us!Kind regards,

Dear Julie, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed your stay at our lovely hotel and our large pools right on the beach.We appreciate your feedback concerning the location and the traffic in the area. We understand that the heavy traffic going to areas like Legian and Seminyak can be inconvenient at times. Rest assured, we are always looking for ways to improve our guest experience. We hope to have the opportunity to welcome you back to Truntum Kuta Bali in the future and provide you with an even better stay.Thank you again for choosing our hotel.Kind regards,

Dear Valerie, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Gregory, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Jonathon, Thank you for your feedback. We are sorry to hear that you were not satisfied with your experience at our property. We appreciate your honesty and will take your suggestions into consideration for future improvements. We strive to provide a comfortable and safe environment for all of our guests and we apologize if we fell short of meeting your expectations. We understand that some aspects of our property may be outdated, but we are constantly working to make necessary upgrades and renovations. We hope you will give us another chance in the future to show you the improvements we have made. Thank you for choosing to stay with us and look forward to welcoming you back. Kind regards,

Dear Allan, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Joel, Dear Ruth, Thank you so much for your great rating of Truntum Kuta Bali. We are delighted to hear that you have enjoyed your stay with us and that our staff and facilities have met your expectations. We appreciate your loyalty and look forward to welcoming you back again in the future.Kind regards,

Dear Katarina, We apologize for the inconvenience you experienced with our towels and hand towels. We strive to provide high-quality amenities for our guests, and it is disappointing to hear that we fell short in this instance.Please rest assured that we have taken your feedback seriously and we will be addressing the issue immediately. We will be replacing the towels with ones that are of proper size and meet our standards for guest comfort.Thank you for bringing this to our attention, and we hope you will give us another opportunity to provide you with a better experience in the future. We are looking forward to welcoming you back. Kind regards,

Dear Dennis, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Steven James, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Thomas, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Aleksandar, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Peter, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Gail, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Michelle, Thank you for taking the time to share your feedback. We deeply apologize for any inconvenience and disappointment you experienced during your recent stay with us.We regret to hear that we were unable to meet your specific accessibility needs. Our utmost priority is to ensure that every guest has a comfortable and enjoyable stay, and we apologize if this was not the case for you. We understand the importance of providing accurate information regarding our property's accessibility features, and we apologize for any confusion or lack of clear directions provided.We value your feedback and your experience will be discussed with our team to address any deficiencies and prevent similar situations from reoccurring. We genuinely appreciate your understanding and patience in this matter.Once again, we apologize for any inconvenience and thank you for bringing these concerns to our attention.We do hope to have the opportunity to welcome you back in the future. Kind regards, Management

Dear Shaun, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta Bali exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta Bali every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind Regard,

Dear Caoirse, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,

Dear Julie - Anne, Thank you very much for affording your precious time to write a review and give us a rating on Expedia. We are extremely happy to learn that your entire stay with Truntum Kuta exceeded your expectations and left a very great impression on you. This very detailed and honest review is much appreciated. Please accept our sincere apologies for the inconvenience that you have encountered during your stay with us, we will surely share this issue and evaluate it with the appropriate team for future improvement and to avoid the same thing happening again in the future. We do hope this great experience will always lead you back to Truntum Kuta every time your future trips to Kuta. We are looking forward to welcoming you back and ready to pamper your stay. Kind regards,