Außenbereich

Bewertungen von Crowne Plaza Kitchener-Waterloo, an IHG Hotel

3.5 out of 5

Bewertungen

8,0

Sehr gut

440 von insgesamt 1012 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
321 von insgesamt 1012 Gästebewertungen haben eine Bewertung von 8 - Gut" "
127 von insgesamt 1012 Gästebewertungen haben eine Bewertung von 6 - Okay" "
50 von insgesamt 1012 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
74 von insgesamt 1012 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,0/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Marten

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2022

6/10 – Okay

Sheila

Gut: Personal & Service
The staff were fantastic. Furniture was worn, shower had little pressure when using hot water and needed a good clean. It was unfortunately not what I expected.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 27. März 2024
Dear Sheila,Thank you for your feedback. We're delighted to hear that you found our staff to be fantastic. However, we apologize for any disappointment regarding the condition of the furniture and the issues with the shower pressure and cleanliness. Your comments are important to us, and we will address these areas to ensure a more enjoyable experience for our guests in the future. If there's anything else we can do to improve your stay, please don't hesitate to let us know.

8/10 – Gut

Abraham

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 28. März 2024
Hi Abraham,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

8/10 – Gut

Shelley

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk staff were great. Clean and comfortable hotel.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 27. März 2024
Dear Shelley,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

10/10 – Hervorragend

Stephanie

Mit einer Gruppe gereist
Gut: Ausstattung und Zustand der Unterkunft
Great location and hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 24. März 2024
Thank you for your 5 star review. We are so glad to hear that you found the hotel to be in a great location. We hope to have you stay with us again soon.

10/10 – Hervorragend

Danielle

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super friendly staff. Lobby was clean and welcoming.
Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 24. März 2024
Thank you so much for your 5 star review. We are so glad you had a great experience with our super friendly staff and found the lobby to be so welcoming. We hope to have the opportunity to serve you again.

10/10 – Hervorragend

Peter

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a wonderful quiet stay in our upgraded room. Staff was friendly and helpful and the breakfast buffet was fabulous! We'll be back in May and hope that we get the same room.
Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 14. März 2024
Thank you so much for your 5 star review. We are so glad to hear that you enjoyed your stay with us and the fabulous breakfast buffet. We hope to have you stay with us again soon.

10/10 – Hervorragend

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Was very nice for our 1 night stay. Buffet breakfast was not the greatest so I suggest going elsewhere, but other than that every else was awesome.
Aufenthalt von 1 Nacht im November 2023
Antwort von Team Crowne Plaza am 13. März 2024
Hi Amanda,We're glad to hear that you had a pleasant one-night stay with us! Thank you for your feedback regarding the buffet breakfast—we'll certainly take it into consideration for improvement. It's great to know that everything else about your experience was enjoyable. We hope to welcome you back for another great stay in the future!

8/10 – Gut

Nancy

Gut: Sauberkeit, Personal & Service und Ausstattung
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Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 13. März 2024
Dear Nancy,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

8/10 – Gut

Brian

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was just in town for the night, room and service was great, night life was interesting
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 12. März 2024
Dear Brian,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

10/10 – Hervorragend

Christopher

Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very friendly and helpful staff all throughout the property. Clean and well-maintained facilities.
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 12. März 2024
Dear Christopher,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

10/10 – Hervorragend

Patricia, Innisfil

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is friendly and very helpful with issues. We had a problem with our breakfast vouchers not showing in their system. They quickly took care of it when I showed them my email confirmation. There’s not much more you can ask for.
Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 22. März 2024
Thank you so much for your 5 star review. I am so glad to hear that our front desk team was able to resolve the issue you had with the breakfast coupons. We hope to have you stay with us again soon.

10/10 – Hervorragend

Amber

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 9. März 2024
Thank you so much for your 5 star review. We are so glad to hear that you enjoyed your stay with us and hope to have you stay with us again soon.

10/10 – Hervorragend

Mario

Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 27. März 2024
Dear Mario,Thank you for your 5star review. We look forward to welcoming you back.

8/10 – Gut

cheryl

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking distance to many bars and restaurants
Aufenthalt von 1 Nacht im März 2024
Antwort von Team Crowne Plaza am 6. März 2024
Dear Cheryl,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

10/10 – Hervorragend

Casey

Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 24. März 2024
Thank you so much for your 5 star review. We hope to have you stay with us again soon.

6/10 – Okay

Laurie, Ottawa

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Our toilet was plugged upon arrival called front desk they sent maintenance right away he plunged toilet seemed all good later that evening when we returned used washroom again and was plugged again maintenance person was gone for the night as it was after midnight they did offer to switch us rooms but being so late didn’t feel like moving we asked for a plunger and they brought one and we plunged ourselves it would fix but then would be blocked again another flush later (this was just after a number 1 with minimal paper use every time) so clearly a deeper plumbing problem this room was having. Many homeless people in the neighbourhood made it feel not safe
Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 4. März 2024
First and foremost I would like to take this opportunity to sincerely apologize for the issues you encountered!It's our priority to exceed each guest’s expectations with overall quality and service and we are very sorry that we fell short on your most recent stay. I personally would like to take this opportunity to apologize for your experience we are taking this opportunity to review your comments and look into additional service opportunities to better serve our guests. Again, I am very sorry again for any inconvenience this has caused you with your recent stay and hope you will give us another opportunity in the future.

10/10 – Hervorragend

Steve

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean. Bed and pillows were comfy. No bathroom fan though, barhroom steamed up really quick during shower.
Aufenthalt von 1 Nacht im März 2024
Antwort von Crowne Plaza Team am 4. März 2024
Thank you so much for your 5 star review. we hope to have the opportunity to serve you again

8/10 – Gut

Jawahar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Crowne Plaza Team am 4. März 2024
Thank you so much for your 4 star review. we hope to have you stay with us again soon

10/10 – Hervorragend

Cristal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Crowne Plaza Team am 4. März 2024
Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay with us again soon.

8/10 – Gut

Alison

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We enjoyed our stay. It was short but perfect for what we needed.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Crowne Plaza Team am 26. Feb. 2024
Thank you for your 4 star review. We are so glad to hear that you enjoyed your stay with us. We hope to have you stay with us again soon.

10/10 – Hervorragend

Carolyn

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Incredible front desk staff!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Crowne Plaza am 21. Feb. 2024
Dear Carolyn,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

8/10 – Gut

Lynn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Crowne Plaza am 21. Feb. 2024
Dear Lynn,Than you for your review. We look forward to welcoming you back.

2/10 – Ungenügend

Ben

Verbesserungswürdig: Ausstattung
I believe there was a bunch of people staying for a dance competition and kids were runniing up and down the halls until 1am. Hotel didn't seem to care to stop this. Was extremely tired for my business meeting the nest morning.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Crowne Plaza am 15. Feb. 2024
Dear Ben,We apologize for the disruption caused by the activity of other guests during your stay. Your comfort is important to us, and we regret any inconvenience it may have caused, especially before your business meeting. We'll address this issue internally to ensure a more peaceful environment for our guests in the future.

10/10 – Hervorragend

Giovanna

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Crowne Plaza Team am 22. März 2024
Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay with us again soon.

10/10 – Hervorragend

Quatoyiah

Great stay, super kind staff. Would come again!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Crowne Plaza Team am 9. Feb. 2024
We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener-Waterloo area

10/10 – Hervorragend

Maddy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Crowne Plaza Team am 9. Feb. 2024
Thank you so much for your 5 star review. We are so glad to hear that you enjoyed your stay with us and hope to have you stay with us again soon

10/10 – Hervorragend

Jesse

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall it was a pretty great experience. Hotel staff were very friendly and even called up to our room to ask how we were settling in. The Aqua Lounge restaurant was a highlight for us. Friendly servers and the nachos were good at night. Had the buffet breakfast in the morning and it was about all you could ask for. Fresh fruit and all the other usual breakfast items. Would definitely stay here again.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Crowne Plaza am 5. Feb. 2024
Dear Jesse,We're thrilled to hear that you had a great experience during your stay! It's wonderful that our friendly staff went the extra mile by checking in on your comfort. We're delighted the Aqua Lounge restaurant, with its friendly servers and delicious nachos, stood out for you. Your appreciation for the buffet breakfast and its variety, including fresh fruit, is fantastic to hear. We look forward to welcoming you back for another enjoyable stay in the future!

6/10 – Okay

Sandy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kids hockey team on our floor. No parental control and no sogn of management to deal with the situation. Running up and down in the hallways none stop. Bright side. Breakfast was amazing. Highly recommend getting the breakfast which was an additional price but worth it.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Crowne Plaza am 5. Feb. 2024
Dear Sandy,Thank you for sharing your feedback with us. We apologize for any disturbance caused by the kids' hockey team, and we regret the apparent lack of management intervention. On a positive note, we're delighted that you enjoyed the amazing breakfast, and we appreciate your recommendation. We will address the concerns raised to ensure a more pleasant and well-managed environment for our guests in the future.

8/10 – Gut

Kathy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms were a good size. The beds were comfortable. Front desk staff were pleasant.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Crowne Plaza am 5. Feb. 2024
Dear Kathy,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

8/10 – Gut

Jessica

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall a good stay - staff was very friendly and helpful
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Team Crowne Plaza am 5. Feb. 2024
Dear Jessica,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

6/10 – Okay

Andrea

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
The room did not have a shower door.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Crowne Plaza am 5. Feb. 2024
Dear Andrea,We apologize for any inconvenience regarding the absence of a shower door in your room. Your feedback is valuable, and we are in the process of installing the shower doors to enhance the overall experience for our guests. If there's anything else you'd like to share or if we can assist you further, please feel free to reach out.

6/10 – Okay

Jennifer

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Noisy night, poor sleep due to neighbouring rooms full of noisy guests! I had specifically requested a room in a quieter location!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Crowne Plaza am 5. Feb. 2024
Hi Jennifer,We sincerely apologize for the disturbance caused by noisy neighbors during your stay. We regret that it impacted the quality of your sleep, especially when you had specifically requested a quieter location. Your feedback is crucial, and we will take immediate measures to address this issue to ensure a more restful experience for our guests in the future.

10/10 – Hervorragend

Gina

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Team Crowne Plaza am 5. Feb. 2024
Hi Gina,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.

8/10 – Gut

James

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall it’s pretty good.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Crowne Plaza Team am 3. Feb. 2024
Thank you so much for your 4 star review. We are so glad that you enjoyed your stay with us and hope to have you stay with us again soon.

10/10 – Hervorragend

Sara

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Crowne Plaza am 1. Feb. 2024
Dear Sara,Thank you for your 5star review. We look forward to welcoming you back in near future.

6/10 – Okay

Barbara

Mit einer Gruppe gereist
Gut: Personal & Service und Zustand der Unterkunft
People beside me partying late in the night. Besides that all was good.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Crowne Plaza am 1. Feb. 2024
Dear Barbara,Thank you for your feedback. We're delighted to hear that overall, you had a positive experience and we apologize for any inconvenience caused by neighboring guests. We'll address this matter to ensure a more restful stay in the future.

10/10 – Hervorragend

Sharon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Some areas a bit old and tired But mostly good!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Crowne Plaza am 21. Jan. 2024
Dear Sharon,Thank you for your feedback. We appreciate your honesty and acknowledge your observations about certain areas showing signs of aging. We're pleased to hear that, overall, you had a good experience. Your insights are valuable, and we'll use them to continuously improve our guest experience. We look forward to welcoming you back for an even better stay in the future.

10/10 – Hervorragend

Robert

Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Crowne Plaza am 8. Feb. 2024
Dear Robert,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon

10/10 – Hervorragend

Camron

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to crabbys and concert venue and others
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Crowne Plaza am 17. Jan. 2024
Dear Camron,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

10/10 – Hervorragend

Andrew

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Crowne Plaza am 9. Jan. 2024
Dear Andrew,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon

8/10 – Gut

Samantha

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great timr
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Team Crowne Plaza am 9. Jan. 2024
Dear Samantha,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon

10/10 – Hervorragend

Zachery

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing place. Amazing people! Definitely going back!
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Crowne Plaza am 9. Jan. 2024
Dear Zachery,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon

8/10 – Gut

Teodora

Mit der Familie gereist
We’ve booked the hotel for location - great, central and the swimming pool - but the water was cold and there were no change rooms. Not a major issue… but not too practical with small kids.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Crowne Plaza Team am 7. Jan. 2024
We appreciate your feedback and will follow up with the concerned department. Kindly note that we do have change rooms available on the lower level of the hotel. We hope to have the opportunity to serve you again.

10/10 – Hervorragend

Shayal

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good clean room. Quick check in.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Crowne Plaza Team am 7. Jan. 2024
We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener-Waterloo area.

8/10 – Gut

Jessica

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Crowne Plaza am 1. Feb. 2024
Dear Jessica,Thank you for your review. We look forward to welcoming you back in near future.

10/10 – Hervorragend

Kim

Mit dem Partner gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Crowne Plaza am 1. Jan. 2024
Dear Kim,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo areaWish you a Happy New Year!

8/10 – Gut

Iain

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Team Crowne Plaza am 2. Jan. 2024
Dear Guest,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon.

10/10 – Hervorragend

Tony

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Crowne Plaza am 21. Jan. 2024
Dear tony,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels

10/10 – Hervorragend

Rebecca

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Team Crowne Plaza am 21. Jan. 2024
Hi Rebecca,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels