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Bewertungen von Lebanon Hotel

4 out of 5
Lebanon Hotel
KG 213 St, Kigali, Kigali City

Bewertungen

8,6

Hervorragend

8 von insgesamt 23 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
13 von insgesamt 23 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 23 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 23 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 23 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

9,0/10

Personal & Service

7,2/10

Ausstattung

8,4/10

Zustand der Unterkunft

Bewertungen

10/10 – Hervorragend

Jan

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel
Had a very nice stay at Lebanon Hotel in Ramera in Kigali Food and rooms was great and the staff superb,We will use this hotel next time for our stay in Kigali. Anne and Jan from Norway
Aufenthalt von 3 Nächten im März 2020

10/10 – Hervorragend

Dauda Victor

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel. Good value for money.
Great staff very helpful and friendly.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von Vin am 2. März 2020
Thanks and welcome back!

4/10 – Schlecht

Zeljko

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Zac in Kigali
The hotel certainly does not deserve 4 stars because the room is relatively small (very small work desk), and especially the small bathroom, so actually low level 3 stars. The air conditioner works, but it can't cool the room very much because every once in a while it goes off regardless of whether the set temperature is reached. Breakfast is a very small choice and practically inedible because everything is very cold (potatoes, rice, meat?, boiled egg, no baked, no jam, but no butter). Breakfast is not even for any one star hotel. In contrast, the outside of the hotel is nice and tidy because it has a swimming pool, a beautiful garden, terraces. The front desk staff are friendly and ready to help.
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Vin am 18. Feb. 2020
Thanks

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All was well except the rooms shoould be well sprayed to avoid mosquito bites. Otherwise all was fine
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Vin am 24. Jan. 2020
Thanks

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit
Near the airport. Toilet had a foul smell on the drainage. The neighborhood is also very noisy.
Aufenthalt von 1 Nacht im November 2019
Antwort von Vin am 16. Dez. 2019
Hello valued guest, Thank you for sharing your experience while staying with us,we did followup and we ensure you all the problem have been fixed. We do appreciate your contribution. we hope to receive you for your next engagement in Kigali.

8/10 – Gut

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extremely warm and hospitable staff in every department
Aufenthalt von 3 Nächten im November 2019
Antwort von Vin am 22. Nov. 2019
Thanks for sharing your Experience.

8/10 – Gut

Vibeke

Aufenthalt von 3 Nächten im November 2019

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 1 Nacht im November 2019
Antwort von vin am 22. Nov. 2019
Thanks for sharing your experience.

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2019
Antwort von Thomas am 5. Nov. 2019
Dear Valued guest, Thank you so much for your Review. Much appreciated

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im Oktober 2019
Antwort von vin am 24. Okt. 2019
Tanks

10/10 – Hervorragend

Lori

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A comfortable hotel with a nice pool and bar in the garden area. The staff were friendly.
Aufenthalt von 4 Nächten im April 2019
Antwort von vin am 10. Mai 2019
Thanks

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
i recommend this place
everything was good and cool personal
Aufenthalt von 3 Nächten im Januar 2019
Antwort von Vin am 10. Mai 2019
I do appreciate

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were very friendly and hospitable. There is free ride to and from hospital. Room and the entire building is clean. Room was well furnished and spacy.
Aufenthalt von 3 Nächten im März 2019
Antwort von Vin am 14. März 2019
Many Thanks

8/10 – Gut

Lasse

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel if you get the right room.
Great budget hotel, but make sure to get a room with a pool view. I received a room at the ground floor to start with that was not really up to standards. The staff was very friendly and arranged a new room within minutes. The next room I received had a pool view and I was very happy with it. My colleague received a room with a street view. It was noisy from the bar in the evenings and had no AC or balcony. The overall quality of the rooms seems to differ a lot. If you get a room with a pool room - you will be very happy. The kitchen offers great food for a good price, and the breakfast was good. You need to request omelettes, pancakes etc. which is not very clear unless you ask for it. The cleanness overall is very good at the hotel. The Wifi is very slow and unstable. The free airport transfer is very good and available 24/7.
Aufenthalt von 4 Nächten im Februar 2019
Antwort von VIN am 14. März 2019
Thank you for constructive review. based on it we improved a lot.

10/10 – Hervorragend

Steve

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to stay for business
Amazing staff
Aufenthalt von 5 Nächten im Februar 2019
Antwort von Vin am 17. Feb. 2019
Many Thanks, You are always welcome.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
God valuta for pengene. Greit område
Aufenthalt von 2 Nächten im Januar 2019
Antwort von Thomas am 26. Jan. 2019
Dear valued guest, Thank you so much indeed for taking a time to review our property. You are always welcome back and your satisfaction is our concern. Regards, Thomas Front office Manager Lebanon Hotel Kigali

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous time ..I had a great time...lovely staff and would love to go back.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von v am 6. Jan. 2019
Many Thanks

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Welcoming staff with good value
Lovely helpful staff. Always willing to help. Good sized pool. Early morning staff spend great deal of time cleaning so feels tidy. One of better breakfasts. Dinner salads are well presented us3 good quality food and nicely presented. Made me feel comfortable and cared for. The checkout could be improved a bit to help speed up for business persons. Free shuttle was welcome. Close to airport. A review had said WiFi was good but found depending on where you were in hotel it was variable on voice apps. Many different WiFi’s requiring sign in location dependant. Overall I would return as provided good value.
Aufenthalt von 6 Nächten im November 2018
Antwort von Thomas am 13. Nov. 2018
Dear valued guest, Thank you very much for choosing Lebanon Hotel Kigali as your preferred place of residence during your recent visit to Rwanda and for taking the time to write such a thorough review of our property and service. We are truly honored and delighted to hear that you enjoyed your stay with us and that you find our property exceptional in all ways. Management will be sure to share your encouraging feedback with the entire team. Thank you once again for sharing your wonderful experience and we pledge to continue offering the very best of the Lebanon Hotel Hospitality and Service. The problem about internet is fixed .It is now fine as we are using optic fiber. You are always welcome back!! Regards, Thomas Front Office Manager Lebanon Hotel Kigali Tel : +250785008632

8/10 – Gut

knut

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel with friendly staff.
Aufenthalt von 3 Nächten im Oktober 2018
Antwort von vp am 9. Okt. 2018
Thank you sir, You are always welcome at Lebanon Hotel

8/10 – Gut

Tim

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great service
Free Airport collection made this hote worthwhile. Good value overall and breakfast was tasty
Aufenthalt von 1 Nacht im September 2018
Antwort von Ismael am 16. Sept. 2018
Dear valued guest Tim Thank you so much for your recommend and review us, it's was amazed to stay with you, you're most welcome back

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The hotel is quite near the airport,the hotel is very clean and the staff are outstanding. Thank you
Aufenthalt von 8 Nächten im August 2018
Antwort von Ismael am 6. Sept. 2018
Dear Anonymous Thank you for having chosen our hotel in paradise of Kigali, we're happy to hear that you took back only splendid memories of your stay, hope to receive your next booking Ismael

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hôtel correct
Nouvel hôtel bien équipé. Le staff attentionné. Le petit déjeuné limité en choix mais correct.
Aufenthalt von 2 Nächten im Juli 2018
Antwort von Pauline am 1. Aug. 2018
Bonjour, Nous volorisons les avis de nos clients et nous vour remercions beaucoup d' avoir partager avec nous votre dernier séjour et aussi por votre appréciation ,vous ne pouvez pas croire combien ça nous aide. nous sommes désolé d'en tenir compte que vous n;etes pas satisfait de notre petit déjeuner mais, on va l'ameliores la pronchenement.

10/10 – Hervorragend

rachel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
discovered a new favorite!
I was delighted to discover Hotel Lebanon in Kigali. I chose it because it is conveniently located near the airport and I needed an overnight hotel between flights. It is clean and comfortable and reasonably priced-- much nicer than a hotel nearby where I have stayed before that charges double! The staff are helpful and welcoming. They even arranged an extra early breakfast for me before my departure. It is a peaceful setting and there is a beautiful garden and pool. My only regret is that I didn't stay long enough to fully enjoy this delightful hotel. Next time!
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Ismael am 27. Juli 2018
Dear Rachel Thank your for having chosen Lebanon hotel, we are delighted to hear that you take back only splendid memories of your stay. you're most welcome back we overwhelmed by know that we have your next time Ismael Front Office Agent