Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
49 von insgesamt 132 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
49
55 von insgesamt 132 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
55
17 von insgesamt 132 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
17
7 von insgesamt 132 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
7
4 von insgesamt 132 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
4
8,2/10
Sauberkeit
8,4/10
Personal & Service
8,4/10
Ausstattung
8,2/10
Zustand der Unterkunft
8,0/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
HIDETADA, Suginami-ku
Mit dem Partner gereist
23. Apr. 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel was very quiet and clean.
Lovely pool
Not that much around in terms of shops and things to see. We stayed due to Legoland but had an extra day and not much to see.
The restaurants close by were good and nice atmosphere on the water.
Pity some old developments opposite that really make the place look a little gloomy otherwise would be great view.
Rooms were comfortable and clean and very spacious, huge living area.
Justine
Aufenthalt von 4 Nächten im März 2024
Antwort von Nor - Duty Manager am 27. März 2024
Dear Justine,Thank you for your wonderful review. It was an honor to host you and happy to heard that you enjoyed the resort as well as our services. Looking forward to welcome you back again soon. Stay safe!Warmest Regards,
8/10 – Gut
Men Haur
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
25. März 2024
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
overall is good, the staff is very friendly and helpful.
the facility is good as well
the only concern is the mattress and blanket is look like not so clean as we can see the stain obviously and the extra blanket store in cabinet is dirty.
Men Haur
Aufenthalt von 1 Nacht im März 2024
Antwort von Nor - Duty Manager am 27. März 2024
Dear Men Haur,Thank you for your review and my apologies on the issue that you facing during your stay with us. I have shared with my team here and rest assured we are taking steps to rectify some of the areas pointed out. We hope to welcome you back in near future so that we can create more great experience for your coming stays.Warmest Regards,
8/10 – Gut
Ni
Mit der Familie gereist
17. Feb. 2024
.
Ni
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr/Ms Ni, Thank you for your kind rating.Best Regards and Stay Safe!
10/10 – Hervorragend
Raymond
Mit der Familie gereist
2. Jan. 2024
Gut: Sauberkeit und Komfort des Zimmers
Value for money, if you have a big family!
The apartment is spacious and relatively well maintained. Great for families and staycation gatherings.
Staff are all very friendly and kind. Help to keep my lost charger.
Good location with nice food nearby. HARD ROCK CAFE is just downstairs
Will return again. (:
Raymond
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr Raymond,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
8/10 – Gut
Y C Jasline
1. Jan. 2024
Y C Jasline
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr/Ms Jasline,Thank you for your kind rating.Best Regards and Stay Safe!
10/10 – Hervorragend
Roger
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
28. Dez. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Property is spacious and nicely decorated. Unlimited free car park entry.
Roger
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr Roger,Thank you for your taking your time to rate us. Your perfect rating is greatly appreciated.!!Best Regards and Stay Safe!
10/10 – Hervorragend
THANOM
Mit der Familie gereist
24. Dez. 2023
Gut: Sauberkeit und Komfort des Zimmers
THANOM
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr Thanom,Thank you for your taking your time to rate us. Your perfect rating is greatly appreciated.!!Best Regards and Stay Safe!
8/10 – Gut
Ovi Lian
Mit der Familie und kleinen Kindern gereist
19. Dez. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Parts the of room need airing to remove the musty smell.
Otherwise, it is great value for short term stay.
Ovi Lian
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr Ovi, It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We take well note of your feedback on improvements for the convenience of guests. We hope you'll come and see us again soon!
6/10 – Okay
Verifizierter Reisender
Mit der Familie gereist
13. Dez. 2023
Verbesserungswürdig: Sauberkeit
Disappointed :(
Room looks old and drain smell in toilet. Tables are so dirty. Sofa old, dirty, small and uncomfortable. Quite disappointed as from the photos everything looks so nice and comfy. Intially i thought i would wanna spend most of the time in such a cozy room to relax but ended up i keep going out as i dont feel really comfortable. Some things in the room are not working also. As most hotels only provide one free parking ticket per room per day, only good thing for this hotel is that if u drive u can go in n out many times and still free parking using the hotel card. Air con works well tho.
Verifizierter Reisender
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr/Ms,We are concerned to hear that you were not quite satisfied with the room cleanliness. Your input has been taken into serious consideration to ensure that corrective measures will be taken. Once again thank you for being our guest. Looking forward to seeing you again.
10/10 – Hervorragend
Lawrence
11. Dez. 2023
Lawrence
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr Lawrence,Thank you for taking the time to giving us with the prefect rating. Looking forward to see you again. Best Regards and Stay Safe!
8/10 – Gut
Mark
Mit einer Gruppe gereist
10. Dez. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
This was a unit in an upscale condo in the suburbs of Johor Bahru. It was well run and had an excellent staff. It was very presentable and very large. The real problem is location. While it had restaurants and grocery stores nearby, it was very much off the tourist route. But transportation in Johor, like most of Malaysia, is not expensive and we could travel where we wished without difficulty. There were a few minor maintenance issues but anything we reported was immediately repaired. The pool and views were great. We looked across the water to Singapore.
Mark
Aufenthalt von 3 Nächten im November 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Mr Mark,We’re extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these. The staff would be equally pleased to learn of your high praise. We would love to have you again. Stay safe!
8/10 – Gut
Alvin
Mit der Familie und kleinen Kindern gereist
16. Nov. 2023
Verbesserungswürdig: Ausstattung
Still acceptable swimming pool abit dirty
Alvin
Aufenthalt von 1 Nacht im September 2023
10/10 – Hervorragend
shahidah
Mit der Familie und kleinen Kindern gereist
16. Okt. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel was well taken off. Everything was excellent. The security guard, front desk, and everyone were so polite and helpful. The room was super duper clean. Happy to stay there for 3 days and 2 nights.
Thank You Pine Tree Marina Resort.
shahidah
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Nor - Duty Manager am 28. Feb. 2024
Dear Ms Shahidah,Thank you for sharing your kind review. We are glad to hear that you had a pleasant stay. We look forward to welcoming you again in the future. Stay safe!
6/10 – Okay
ARINI
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
9. Sept. 2023
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit
Need to improve on cleanliness, sofa fabric is dirty and felt some itchiness. Small insect in the toilet, toilet sink overflow when on tap and bidet spray leak.
Unit is spacious and air con is good but only setback is the breakfast serve as bento set.
ARINI
Aufenthalt von 1 Nacht im September 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Ms Arini,We are concerned to hear that you were not quite satisfied with the room cleanliness. Your input has been taken into serious consideration to ensure that corrective measures will be taken. Once again thank you for being our guest. Looking forward to seeing you again.
8/10 – Gut
Eunkyung
Mit der Familie gereist
20. Aug. 2023
Gut: Sauberkeit und Komfort des Zimmers
stayed for two nights. Good to stay with family.
Eunkyung
Aufenthalt von 1 Nacht im August 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Mr/Ms Eunkyung,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
10/10 – Hervorragend
kehchi
17. Aug. 2023
kehchi
Aufenthalt von 1 Nacht im August 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Mr/Ms Kehchi,Thank you for your kind rating.Best Regards and Stay Safe!
8/10 – Gut
Shuhui
19. Juli 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Shuhui
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Mr/Ms Shuhui,Thank You for rate us, see you again in the near future. Best Regards & Stay Safe!
10/10 – Hervorragend
Allen
Mit der Familie und kleinen Kindern gereist
15. Juli 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
the apartment was spacious and conditions good. the check in and check out were smooth and the staff was great! It is just above Hard Rock Cafe and other dining choices nearby.
However you can hear motorcycles revving noise at night if you stay in room facing city. My room can hear generator-like sound at night but acceptable to me, can treat it as white noise.
Overall, nice place and I will stay again in the future.
Allen
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Mr/Ms Allen,We’re extremely delighted to learn that you had a great stay and loved the overall experience. Positive comments like these. The staff would be equally pleased to learn of your high praise. Thank you for appreciating our location too. We are glad that you found it feasible. We’ll strive to deliver such great experiences consistently. Please visit again!
8/10 – Gut
Kok Heng
22. Juni 2023
Kok Heng
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Duty Manager am 26. Sept. 2023
Thank you for the good rating and we look forward to welcoming you back again. Best Regards & Stay Safe!
8/10 – Gut
Desmond
9. Juni 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The reception, the housekeeping is 5-stars rrated. The service if the duty manager is amazing. Checking in and out, breakfast arrabgenent was a brisk. The nasi lemak breqkfast set was quite delicious but could be better if guests are guven options.
Desmond
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Mr Desmond,What a wonderful review. We are so grateful for your kind words. Thanks for sharing your review and stay safe!
10/10 – Hervorragend
Steven
2. Juni 2023
Steven
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Thank you for your time to rate us. Hope to see you again. Best Regards & Stay Safe!
6/10 – Okay
Steven
Mit dem Partner gereist
24. Mai 2023
I was given an Upgrade to Executive Room.
The Microwave Oven, Washing Machine are Great.
But the Marble flooring was not Polished and Sofa set looked old & dirty. I booked a Breakfast set, Nasi Lemak taste good but Coffee & Tea did not given any Sugar & Dairy. Facilities like Pool, Library, need to do something.
Steven
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Mr Steven,It was a pleasure serving you. We really appreciate you taking the time to share your feedback and being so open with us. We take well note of your feedback on improvements for the convenience of guests. We hope you'll come and see us again soon!
6/10 – Okay
Khairun
23. Mai 2023
Khairun
Aufenthalt von 1 Nacht im Mai 2023
10/10 – Hervorragend
Fatnin Darwisyah
22. Mai 2023
Gut: Sauberkeit und Zustand der Unterkunft
Had a pleasant stay here. Room and property’s amenities are awesome. Very cozy👍
Fatnin Darwisyah
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Dear Mr/Ms Fatnin,Thank You for rate & review us, see you again in the near future. Best Regards & Stay Safe!
2/10 – Ungenügend
Verifizierter Reisender
Mit der Familie gereist
13. Apr. 2023
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Verifizierter Reisender
Aufenthalt von 2 Nächten im April 2023
10/10 – Hervorragend
Aishaina
11. Apr. 2023
Aishaina
Aufenthalt von 2 Nächten im April 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Thank you for your time to rate us. Best Regards & Stay Safe!
8/10 – Gut
Keh Chi
26. März 2023
Keh Chi
Aufenthalt von 1 Nacht im März 2023
Antwort von Nor - Duty Manager am 26. Sept. 2023
Thank you for your time to rate us. Best Regards & Stay Safe!
10/10 – Hervorragend
Nuraini
Mit einer Gruppe gereist, Mit der Familie gereist
19. März 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
My second time booking and still the same good hotel that i will come back to. I love how friendly and helpful the staffs are. Service was also fast evrrytime i ask for room service. Thank you for the wonderful experience!
Nuraini
Aufenthalt von 2 Nächten im März 2023
Antwort von Nor - Duty Manager am 23. März 2023
We appreciate the fantastic review and are glad we could be of service. You're most welcome to visit again.
10/10 – Hervorragend
Ahmad
Mit der Familie und kleinen Kindern gereist
18. März 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything was good
Ahmad
Aufenthalt von 2 Nächten im März 2023
Antwort von Nor - Duty Manager am 26. März 2023
Dear Ahmad,We’re thrilled that you were satisfied with our services. Your feedback is appreciated. Thanks for the kind rating.
10/10 – Hervorragend
James
12. Feb. 2023
James
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Didi Kalil - Duty Manager am 15. Feb. 2023
Thank you for your time to rate us. Best Regards & Stay Safe!
8/10 – Gut
Keh Chi
3. Feb. 2023
Keh Chi
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Didi Kalil - Duty Manager am 8. Feb. 2023
Dear Keh Chin,Thank You for rate us, see you again in the near future.Best Regards & Stay Safe!
8/10 – Gut
Tan
Mit der Familie und kleinen Kindern gereist
4. Jan. 2023
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Spacious 2 rooms apartment with 1 king size bed & the other room with queen size bed.
Tan
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Didi Kalil - Duty Manager am 8. Feb. 2023
Dear Tan,Thank You for rate & review us, see you again in the near future.Best Regards & Stay Safe!
2/10 – Ungenügend
Poi
25. Dez. 2022
Poi
6/10 – Okay
Seow Ming
Mit der Familie und kleinen Kindern gereist
8. Dez. 2022
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Booked the 3 bedroom apartment for our family of 5. Nice size and configuration with a kitchen.
Seow Ming
10/10 – Hervorragend
Neng
Mit einer Gruppe gereist
25. Okt. 2022
Gut: Komfort des Zimmers
Big spacious property
Wifi and cleanliness could be better. Friendly staff a plus.
Neng
Aufenthalt von 1 Nacht im Oktober 2022
10/10 – Hervorragend
Eichalien
7. Okt. 2022
Eichalien
Aufenthalt von 1 Nacht im Oktober 2022
10/10 – Hervorragend
shifa
Mit der Familie gereist
13. Sept. 2022
Gut: Sauberkeit und Komfort des Zimmers
Fabulous stay
When the time we check in and out was a breeze considering during the school holiday season. The front desk staff was polite and professional. Definitely will come back to stay at this property again!
shifa
Aufenthalt von 1 Nacht im September 2022
6/10 – Okay
Riyelle
11. Juli 2022
Riyelle
Aufenthalt von 2 Nächten im Juli 2022
6/10 – Okay
Verifizierter Reisender
Mit der Familie gereist
11. Juli 2022
Gut: Sauberkeit und Komfort des Zimmers
I'd arrived there at 6.30 p.m. but they didn't do cleaning yet.They said I had to wait my room till cleaning is done and there was no any room or compensation. 1 hour later, cleaning wasnot done yet. My kids were so tired and they cried. I still cannot understand why they didn't finish cleaning till evening time.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Duty Manager. am 7. Aug. 2022
Dear Valued Guest,
Thank you for your review and please accept our sincerest apology for the unwanted experience caused by us and every inconvenience is much regretted. We are sorry due to peak season and hotel running busy daily to cause check-in late.
Every guest review is important to us as we work towards ensuring the utmost quality to meet every guest's satisfaction. We have duly noted the following issue you had highlighted and will emphasize these with our management to ensure improvements.
Best Regards
4/10 – Schlecht
Thanaletchumy
Mit der Familie gereist
27. Juni 2022
Verbesserungswürdig: Sauberkeit und Komfort des Zimmers
Thanaletchumy
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Duty Manager am 7. Aug. 2022
Dear Thanaletchumy ,
Thank you for the rating on our resort and my apologies if the issue that you facing during your stay with us. Appreciate if you can pointed out the issue that we can do better.
Best Regards
10/10 – Hervorragend
Leslie
Mit der Familie gereist
25. Juni 2022
Gut: Sauberkeit und Komfort des Zimmers
Review
Rooms are clean and nice.
WiFi connection is not so good. Keeps breaking up.
Breakfast is served via bento box with a fruit, 2 piece of pastry, with a packet of noodles and coffee or juice.
Overall, for the price, the room is good.
Leslie
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Duty Manager am 7. Aug. 2022
Dear Leslie,
Thank you for choosing Pinetree Marina Resort to stay with us and your review for our resort.
It is wonderful to hear that you have enjoyed your stay with us, and spend your valuable time to write a review for us. We are very appreciated those reviews to let us know the area where we need to be improved so that we could take action on it.
Best Regards
8/10 – Gut
Tang
22. Juni 2022
Tang
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Duty Manager am 7. Aug. 2022
Dear Tang,
Thank you for the good rating on our resort. We look forward to welcoming you back.
Best Regards
8/10 – Gut
Tony
Mit der Familie gereist
21. Juni 2022
Gut: Sauberkeit und Komfort des Zimmers
Staycation
Amazing stay
Tony
Aufenthalt von 7 Nächten im Juni 2022
Antwort von Duty Manager am 7. Aug. 2022
Dear Tony,
Thank you for staying with us. Your excellent review and rating would definitely motivate our associates to deliver a high standard of service expected by our guest. We look forward to welcoming you back.
Regards
8/10 – Gut
Cheng Kuang
Mit der Familie gereist
16. Juni 2022
Gut: Sauberkeit und Komfort des Zimmers
Mouldy wall
Got mouldy wall at one of the room, the rest is ok
Cheng Kuang
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Duty Manager am 7. Aug. 2022
Dear Cheng Kuang,
Warmest greeting from Pinetree Marina Resort!
Thank you for your sharing your kind review. We have duly noted the following issue you had highlighted and will emphasize these with related department for corrective measures to ensure improvement and no repeat occurrence. We look forward to welcoming you again in the future.
Regards
10/10 – Hervorragend
LI LI
Mit der Familie gereist
13. Juni 2022
Gut: Sauberkeit und Komfort des Zimmers
quite good. clean, nice view. only thay master toilet smelly even with ventilation fan on. hope can improve.
LI LI
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Duty Manager am 7. Aug. 2022
Dear LI LI,
Thank you for your review and my apologies on the issue that you facing during your stay with us.
I have shared with my team here and rest assured we are taking steps to rectify some of the areas pointed out.
We hope to welcome you back in near future so that we can create more great experience for your coming stays.
Warmest Regards.
8/10 – Gut
Shariffah
Mit der Familie gereist
12. Juni 2022
Gut: Sauberkeit und Komfort des Zimmers
Shariffah
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Duty Manager am 7. Aug. 2022
Dear Shariffah,
Thank you for the good rating on our resort. We look forward to welcoming you back.
Best Regards