Service okay, room terrible
Veröffentlicht am 09.10.2022 auf Hotels
First I want to tell you about the positive aspects of this hostel. The price for one night is quite cheap (~40 dollars). The staff is friendly and the breakfast in the morning is plenty and very tasty. However, my room was a single failure. Although I booked a non-smooking room, it constantly smelled anyway. The furniture is old and not in good shape. The room is very gloomy (instead of a single lamp in the center of the room they put a smoke alarm there). My room was located directly above a car entrance. So I had this constant noice level started early in the morning. In a nutshell, you can stay there for one night but that is the longest I could endure.
Kommentar von Hotelmanagement
19.10.2022 von Gulcin, Hotelmanagement
Thank you for staying with us recently while in Izmir as well as for taking the time to submit your review so that we may benefit for our service improvement process. I was very sorry to read your dissatisfactionWe tried to make it right your dissatisfaction with our team and hope that our efforts could meet your expectations. Once again, thank you for choosing our hotel for your recent visit and I look forward to welcoming you back soon for a different experience. With kind regards. Yours sincerely,